Communication in Business
What' communication.
Process that transmits.
Ideas, Messages and Information.
Between people.
What communication in the business context?.
Set of processes carried out by a company.
Its purpose is to send information.
Different
Departments
Positions
Channels in organizational communication-How information flows.
Is essential.
For correct operation of the organizational.
Written channels.
Oral channels
Technological or digital channels
The emails
Vertical communication channels.
It is the one that is carried out between people who occupy different levels in the business organization chart.
Downward communication.
Downward communication, from management to employees, occurs when information and messages flow down through the hierarchical structure of an organization.
Upward communication.
Upward communication occurs when information flows up through the hierarchy of the company, from subordinates to superiors.
Lateral communication: Formal and Informal.
Communication formal.
It is the organization itself that establishes the communication channels following the hierarchical levels and the established protocols. It is used to convey orders and instructions, or matters related to work.
Communication informal.
Communication Informal: It arises spontaneously among the members of a company motivated by the need to communicate, without following the official channels, which allows speeding up many procedures, and sometimes allows additional information to be obtained.
Diagonal-Downward communication.
Diagonal communication refers to contacts with higher or lower level people in other departments, that is, it goes through different levels and different chains of command.