Plan a Web site

Stakeholders

Stakeholders

Stakeholders

Role

Who?

Communications

Action

Requirements

Requirements

Market segments

Segment

Existing user data

Existing data

Users

User persona

Source: text

Knowledge: text

Objective

Reason: text

Privileges: text

Process

Step

Failure

Step

Resolution

A/B testing

Action

Milestones

Milestone

Design & content

Design & content

Keyword research

Action

Site name

Site name

Site style

Style

Reference sites

Reference

Generic pages

Page

Generic features

Feature

Site assets and content

Content

Business processes

Process

Wire frames

How?

Maintenance

Maintenance

Sources of change

Source

Change control

Action

Dynamic content

Action

Monitoring

Action

Testing

Testing

Usability testing

Action

Acceptance testing

Action

Issue tracking

Action

Cross-browser testing

Action

Link testing

Action

Regression testing

Action

Implementation

Implementation

Formats

Format

Browser support

Browser

Server platform

Platform

Secure connections

Action

Back-end connections

Connection

SLAs

SLA

Welcome

Where next?