UWTSD IICL Student Journey
Touchpoint 2: Admissions
Interview
Do we offer extra
assessment support
Touchpoint 1: Marketing and Recruitment
How do students know of us?
Advised by Friends and Family incl those at UWTSD.
Getting Back to academia after a break.
Requisite for new Job role.
Conducting Admissions Interviews
Challenges
1. How do we offer extra support to students who want to know more about UWTSD?
Solutions
1. Improve effectiveness of admissions by having academic colleagues embedded in the processes
Teaching and Learning Experiences
Student Welcome and Induction events
Academic and Professional Services joint touchpoints
Attendance and Engaging withCourse
Student success celebrations
Touchpoint
Progression Scaffolds
Give back to UWTSD
( Guest speakers)
Internships, student placements
What we do to support the Journey
1. Conduting admissions Interviews that recruit the right learner for IICL
2. Support the admissions process.
Provide the guidance to our learners and develeop teaching and learning content.
1. Upholding quality assurance and IICL policies and processes.
2. Helping students with support for any assignents
Conducting student welcome event
Enabling students to access moodle and access content.
Offer support and revision sessions
Create good student experiences
Provide quality assurance for the student journey
Provide on time student feedback.
Support the Springboard activity.
TT management and recommending right lecturers.
Progression sessions and motivating learners to progress.
Offer sufficient studnet support referrals
Smooth program management
Manage student responses from surveys.
Help students to socialise
Started pre- dissertation support sessions for students
How do you see the Student Journey on your programme?
Learn from previous term(s) and improve
Learn from each cohort and embrace diversity of learners.
Upholding quality assurance and IICL policies and processes
Conducting student welcome event
Conducting student welcome events
Offer support and revision sessions
Create good student experiences
Provide quality assurance for the student journey
Provide on time student feedback.
What have we learned as PMs on the student journey.
Student Priorities can impact learner engagement.
All stages from admisisons to graduation are important.
Student PM interaction is very important.
Student feedback is taken seriously
Tutor management is at all times challenging
Refine personal experience based on each diferent cohorts and use this experience to refine and better the UWTSD student experience.
Student satisfactiuon is key.
Manage different student behaviour
Patience, Compassion, Motivation and Management are key to PMs.
What will we do next on the Student Journey?
Student Priorities can impact learner engagement.
Make modules more inclusive
Help students with better access to university resources
A career guidance workshop
Offer more Specialised and High quality Teaching experience.
Extra Asesment support to students
Improve effectiveness of the admissions processes
Supporting Students with tailored learning support - based on their needs
Better Manage stress levels
Pre- induction before the welcome week.
Student PM conference to be continued
More Clarity on assessments
Internship program for CertHE students
Foundation Year for CERT HE computing
Business immersive spaces
Student led co-creating activities
to create sense of belonging.
Student led programmes to build belonging e. campus recipe book.
Compulsory Springboard with assessments for more reach.
Improve my personal development and research pipeline.
Computing specific Admissions
interviews
Additional computing labs
Guest speakers to consolidate learning concepts.
Partnerships with Early years providers and schools
Industry certifications on all programmes
More Career Guidance sessions to improve progression for both Home and Overseas students
