UWTSD IICL Student Journey

Admissions

TEACHING

ENGAGEMENT

RETENTION

Graduation

Touchpoint 2: Admissions
Interview

Do we offer extra
assessment support

Touchpoint 1: Marketing and Recruitment

The application Process

Marketing & Recruitment

How do students know of us?

Advised by Friends and Family incl those at UWTSD.

Home Agents

Why study ?

Career Changes

Getting Back to academia after a break.

Requisite for new Job role.

Role of the Academic

Conducting Admissions Interviews

Support the UWTSD
Brand

Challenges

1. How do we offer extra support to students who want to know more about UWTSD?

Solutions

1. Improve effectiveness of admissions by having academic colleagues embedded in the processes

Why UWTSD?

Teaching and Learning Experiences

Student Welcome and Induction events

Academic and Professional Services joint touchpoints

Inclusive assessments

Assessments

Term Based assessments

Inclusive
Assessments

Resits/ IoS

Attendance and Engaging withCourse

Extra curricular

SPRING BOARD

Field Trips

Student success celebrations

Touchpoint
Progression Scaffolds

Where to Next events

Remain with
UWTSD

Give back to UWTSD
( Guest speakers)
Internships, student placements

Further Studies

Career Guiidance

Stay in Touch

What we do to support the Journey

1. Conduting admissions Interviews that recruit the right learner for IICL
2. Support the admissions process.

Provide the guidance to our learners and develeop teaching and learning content.

1. Upholding quality assurance and IICL policies and processes.

2. Helping students with support for any assignents

Conducting student welcome event

Enabling students to access moodle and access content.

Good facilities

Offer support and revision sessions

Create good student experiences

Provide quality assurance for the student journey

Offer Careers support

Provide on time student feedback.

Support the Springboard activity.

TT management and recommending right lecturers.

Progression sessions and motivating learners to progress.

Offer sufficient studnet support referrals

Smooth program management

Manage student responses from surveys.

Help students to socialise

Started pre- dissertation support sessions for students

How do you see the Student Journey on your programme?

Learn from previous term(s) and improve

Learn from each cohort and embrace diversity of learners.

Upholding quality assurance and IICL policies and processes

Conducting student welcome event

Conducting student welcome events

Good facilities

Offer support and revision sessions

Create good student experiences

Provide quality assurance for the student journey

Offer Careers support

Provide on time student feedback.

What have we learned as PMs on the student journey.

Student Priorities can impact learner engagement.

All stages from admisisons to graduation are important.

Student PM interaction is very important.

Student feedback is taken seriously

Tutor management is at all times challenging

Refine personal experience based on each diferent cohorts and use this experience to refine and better the UWTSD student experience.

Student satisfactiuon is key.

Manage different student behaviour

Patience, Compassion, Motivation and Management are key to PMs.

What will we do next on the Student Journey?

Student Priorities can impact learner engagement.

Make modules more inclusive

Help students with better access to university resources

A career guidance workshop

Offer more Specialised and High quality Teaching experience.

Extra Asesment support to students

Improve effectiveness of the admissions processes

Review of Curriculum

Fun filled Assessment

Supporting Students with tailored learning support - based on their needs

Better Manage stress levels

Pre- induction before the welcome week.

Student PM conference to be continued

More Clarity on assessments

The PM wish list

Internship program for CertHE students

Foundation Year for CERT HE computing

Business immersive spaces

Student led co-creating activities
to create sense of belonging.

Student led programmes to build belonging e. campus recipe book.

Compulsory Springboard with assessments for more reach.

Improve my personal development and research pipeline.

Computing specific Admissions
interviews

Additional computing labs

Guest speakers to consolidate learning concepts.

Partnerships with Early years providers and schools

Simulation

Industry certifications on all programmes

More Career Guidance sessions to improve progression for both Home and Overseas students