Velstar Project Management Map

Objectives

Defining the Purpose

Using the Briefing Document

Defining the End Result

Defining the Success Criteria

How do we measure success?

Qualitative & Quantitative measures

Scope

Defining the Deliverables

Project Plan

Service Level Agreement (SLA)

Gantt Chart

Technical Specification

Limits on the scope

Exclusions on the scope

Strategy

Phases

Defining and translating into Epics in Jira

Milestones

Completion of phases clear to us and the client

Stagegates

Client decision points with clear dates and interdependencies

Costing

Hours Budgeting using costing template

Benchmark against parametric estimates for continuous improvement

Resource Planning

Internal staff

External - Do we need to subcontract any of the work out due to capacity or specialism?

Work Breakdown structure

Identify Interdependencies and ensure Gantt Chart is agreed upon.

Monitoring

Hours - using time tracking

Monitoring timesheet hours and reviewing actual vs Budget

Costs

External time due to capacity or specialism requirements

Stagegates

Reforecasting if decisions are not made in time.

Milestones

Updating Gantt chart and sharing where required

Scope

Managing Scope Creep

Change Request Template

Internal Meetings

Project Management Meeting - (Project Managers, Client Services and Operations Director) used to ensure projects are being controlled and monitored effectively throughout the agency.

Head of Department Meeting - (All Heads of Department) used to manage capacity and workflow

Communication

Client reporting

Regular Gantt charts

Burn Down reports

Stagegate and Milestone reports and associated interdependencies

Client Meetings

Using a clear Agenda to maximise time spent

Meeting Records to have a clear audit trail of discussions, actions and decisions.

Post Go Live Reporting

Internal

Hours & Cost Reconciliation

Benchmarking

Continuous Improvements, what have we learned, what can we do better?

External

Performance against objectives as set out when defining the project

Hours spent vs budgeted in scope

Recommendations to assist the client with their site.

Client Survey e.g. Net Promoter Score and further qualitative analysis to assist with continuous improvement