WASHUPS - TOP BAD TIPS
PROBLEM
SYMPTOM
ACTION
TECHNICAL RISK NOT ASSESSED PROPERLY
TIME AND SCALE OF NEW TECHNOLOGY UNDERESTIMATED LEADING TO COST OVERRUNS
DEADLINES WERE MISSED
INTERNAL EMAIL SERVERS BLACKLISTED
LACK OF INTERNAL RESOURCE WITH NECESSARY SKILLS
MULTI-TIMEZONES MAKE COMMUNICATION SLOW
SCOPE CHANGES WERE LIKE CHINESE WHISPERS
FRUSTRATION BETWEEN TEAM MEMBERS
NEW FREELANCERS DO NOT USE BEST PRACTICE
SCOPING NOT COMPLETED
SIGNOFF OF SUPPLIER TERMS BY UNAUTHORISED PEOPL
INCORRECT RATES ARE USED
BUDGETS WERE NOT MANAGED
FINAL SIGNOFF WAS NOT GIVEN
REPEATED CHANGES OF THE SAME TASKS
CLIENT LEGAL TEAMS DELAYED SIGNOFF NOT ACCOUNTED FOR IN TIMINGS
UNACCOUNTED TIME TAKES PROJECT OVER TIME AND BUDGET
CHANGE CONTROL NOT MANAGED PROPERLY
SCOPE CREEP LED TO BUDGTE OVERRUNS
COMPETITION BUDGETS NOT USED FOR POST-LIVE LAUNCH
CONTINUING CUSTOMER SERVICE ISSUES TAKE PROJECT OVER BUDGET
INSUFFICIENT CONTINGENCY TIME
NO ACCOUNTING FOR CHANGES/DELAYS
LATE NIGHTS MAKING UP TIME
POOR CREATIVE/INTERNAL BRIEF
UNFOCUSSED CONCEPTS
ANSWERING THE WRONG BRIEF
MISMATCHED TEAM GOALS
TEAM COMPLETING WORK THAT OTHER TEAM MEMBERS HAVE NO TIME TO COMPLETE
LACK OF PRIORITISATION OF GOALS
IMPORTANT FEATURES/FUNCTIONALITY LEFT TO THE END
DISAGREEMENT ON PRIORITIES WHEN TIME IS LIMITED
LACK OF QUALITY CONTROL
CLIENT CATCHES BUGS
LACK OF PLANS FOR TESTING
TESTING HAPPENS POST LAUNCH
INCONSISTENT RESOURCING
LEARNING CURVE FOR NEW PEOPLE RESULTS IN EXTRA TIME
DIFFERING STYLES OF WORKING LEAD TO REWORK
QUALITY OF WORK SUFFERS UNDER TIGHT DEADLINES
TRACKING AND MEASUREMENT AS AN AFTERTHOUGHT
TRACKING TAGS CREATED BY CTs
LACK OF KNOWLEDGE OF KPIs
CREATIVE IDEAS NOT TESTED PROPERLY
LACK OF IA
LACK OF COMMON UNDERSTANDING OF USER JOURNEYS
HIGH-RISK IDEAS WERE UNDERESTIMATED
MEETINGS ARE INEFFECTIVE AND TIMEWASTERS
LACK OF AGENDA
STATUS UPDATES
LACK OF ACTIONS AT THE END
PRODUCTION PEOPLE DO LESS OF THE TALKING