relationship
CHD in the cruising phase , has been damaging the entertainment system
The inventor of Eisenhower Matrix is Dwight David Eisenhower – an American army general and statesman who served as the 34th President of the United States from 1953 to 1961. His method helps us prioritize by urgency and importance.
CHILD WITH PARENTS
These tasks are not important but they still need to be done. The question you have to address yourself: Who can do this for you?
case 1°
4. Ah well, what a shame with you
6. Thank you very much
5. Because this is a long flight and we understand that you are a boy we will offer you a primer with crayons for your entertainment.
3. Because you are misusing it and I remind you that this is a service that we are providing and in case it totally damages it, you must respond.
2. Why can't you keep using it?
UNMR
Tasks that are not urgent nor important should be eliminated so you will not waste time doing them.
CASE 3°
9. Anything calls me
8. Yessss, thank you
7. If you are judicious when coloring when we arrive, we can give you some sweets, do you think?
6. Wow yeah
5. HAS Better I bring a primer with colors, look at this very pretty
4. Oh, I want to keep playing
3. Santiago is not making good use of the entertainment system, he can damage it and he will not be able to play for the rest of the flight if he continues to damage it, why not sit down and color?
2. Well here playing
1. Hello Santi, how are you?
In this case we use human factors, understanding the behavior of passengers and optimizing the system in which they work in order to improve safety and performance.
CHILD WITH DIFFICULT PARENTS
These tasks are still important but they're not urgent so you can schedule a time to do them.
solution
13. Thank you for your cooperation
12.well there is no other
11. We could provide Wi-Fi so that you can connect some of your devices so that the child can continue to entertain himself.
10. So what other ways do you entertain the child?
problem
9. We are complying with the established protocol and if you do not abide by or comply with the contract that you signed, we will report this incident.
8. I will make complaints about this airline
7. We are in charge of the safety of this flight, therefore we can offer you other ways for the entertainment of the child.
6. But who are you? The flight is very long, I will not let the child get bored
5. No, no, madam, when you buy the ticket, you sign a contract with the airline, and the damage can also affect the operation of the aircraft, therefore you will have a fine if you do not comply with the established policies.
case 2°
4. Everyone looks at how they use it, that's not your problem
3. Madam we understand that you paid for this service, but it is to put it to good use and the child is not using it correctly
2. Why? I paid for this, I deserve the service, don't be daring
1. Good morning ma'am, what a shame to bother you, your child is misusing the aircraft's entertainment system, therefore he cannot continue using it.
