Team Apple is working on a project aimed at improving the customer service and overall reputation of IHOP, which has been suffering due to negative reviews on platforms like Yelp. The team plans to compile two to three annotated sources per member to support their argument in favor of adopting the Blue Board app.
Through a Google Forms link we will ask individuals with management positions questions relating to our project proposal.
This data will be a great piece of evidence
Problem
To state briefly , the IHOP brand under Dine Global Inc. has met scrutiny as of late through popular review apps such as Yelp due to poor customer service. Negative reviews reflect on IHOP employees who are not hospitable enough. Many reasons to concur as to why this is; with the main one associated with a lack of motivation.
Project Proposal/Team Charter in Memo Format
Resources
Each group member in Team Apple should have two to three annotated sources/ citations for project one.
Usage of images to further explore our argument in relation to our problem-solution.
This is data that will serve as evidence to further sell our argument on why the Blue Board app is very beneficial for IHOP now and long term.
Media
Through a power point video we will demonstrate the success stories behind collaborative technology like the Blue Board platform and other platforms alike. We will also explain in further detail about what the Blue Board brands stands for, and all of it's alluring benefits for aspiring organisations.
Solution
The Blue Board platform is a viable solution plan as it will enforce a rewards based system for employee's who earned it. This provides a worker with more incentive to be proactive and hospitable. In turn this leads to more positive customer reviews, which also means more revenue for the IHOP brand.