por Carlos Sandoval Reyes hace 6 años
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This Smart Map helps you to find the root cause of a problem or situation, by asking "Why?" to discover the reasons behind the reasons.
It might not immediately yield results, but writing down what you do know is a vital step towards understanding and solving problems. You should return to this map several times over a period of days, especially when new evidence is found.
Consider using this map collaboratively with others, as they might have different perceptions, ideas and evidence. Or, get your colleagues to create their own copies, then review them together.
Don't worry about "getting it right" first time; it is very helpful to identify and eliminate potential causes, to ensure that your eventual diagnosis and solution fit all your findings.
Welcome, Guest
This Smart Map helps you to find the root cause of a problem or situation, by asking 'Why?' to discover the reasons behind the reasons.
It might not immediately yield results, but writing down what you do know is a vital step towards understanding and solving problems. You should return to this map several times over a period of days, especially when new evidence is found.
Consider using this map collaboratively with others, as they might have different perceptions, ideas and evidence. Or, get your colleagues to create their own copies, then review them together.
Don't worry about 'getting it right' first time; it is very helpful to identify and eliminate potential causes, to ensure that your eventual diagnosis and solution fit all your findings.
After saving this map as a regular Mindomo map, the next steps are:
* Review all the symptoms. Is this a complete set? Are they all caused by the same problem, or might some have different origins?
* Clarify the causes to make sure they are explicit.
* Do the causes actually affect each other in the order shown in your map?
* Review causes in their groups, and consider whether any have been omitted, or whether any do not belong where they are
* Do some of the root causes appear more than once? Do they have more than one effect? You can represent this in the map by drawing a relationship from a cause to another one. These causes are important, as solving them could lead to a significant change.
* If you can fix or eliminate the root causes, does that actually solve the problem, or does it move it somewhere else?
Good luck with your investigation!
Where next?
You will not need the Smart Map wizard once you are familiar with the structure of the map and its purpose. It will be a little easier to see the groupings without the Smart Map wizard active.
After saving this map as a regular Mindomo map, the next steps are:
Good luck with your investigation!
What is the key problem?
What is the key problem or scenario you are trying to diagnose? Type in a short statement that summarises it. You do not need to describe the symptoms, as we will capture these next.
Example: 'Sales are lower than expected'
Causes
To reach the root causes of 'Análisis de causa-raiz de baja de ventas de abriguitos de peluche', we keep asking 'Why?' If you cannot think of an answer, just press Enter to go back up the tree and continue. But the value of this technique is in going deeper into the causes behind the causes, to discover the root of the problem.
When answering, try to explicitly describe a situation rather than just using keywords, e.g. 'Battery is dead' or 'Battery not connected', rather than just 'Battery'.
Why?
What are the causes of Falta de un plan de marketing? What conditions, events or triggers are needed? Think about:
Why?
What are the causes of Falta de capacitación? What conditions, events or triggers are needed? Think about:
Why?
What are the causes of Máquinas anticuadas? What conditions, events or triggers are needed? Think about:
Why?
What are the causes of Marketing deficiente? What conditions, events or triggers are needed? Think about:
Why?
What are the causes of Cambio climático? What conditions, events or triggers are needed? Think about:
Why?
What are the causes of Aparición de competidores? What conditions, events or triggers are needed? Think about:
Why?
What are the causes of Precio de venta alto? What conditions, events or triggers are needed? Think about:
Why?
What are the causes of Tela nacional? What conditions, events or triggers are needed? Think about:
Why?
What are the causes of Colores descontinuados? What conditions, events or triggers are needed? Think about:
Why?
What are the causes of Análisis de causa-raiz de baja de ventas de abriguitos de peluche? What conditions, events or triggers are needed? Think about:
Why?
What are the causes of Modelo anticuado? What conditions, events or triggers are needed? Think about:
Cause
Why?
What are the causes of Colores? What conditions, events or triggers are needed? Think about:
Why?
What are the causes of Cause? What conditions, events or triggers are needed? Think about:
What are the symptoms?
What are the consequences or effects of Análisis de causa-raiz de baja de ventas de abriguitos de peluche?
Symptoms of a problem are usually negative, but there can be positive effects too - maybe this problem prevents a worse one. Remember that you are not trying to fix the symptoms, but the underlying causes of the issue.
Add a symptom
Add a symptom of 'Análisis de causa-raiz de baja de ventas de abriguitos de peluche'. Think about:
Click an icon to mark this as a positive or negative effect:
