Categorías: Todo - requirements - timeline - stakeholders - users

por Mike Murtha hace 11 años

359

DCO Connect Uprade Comms Processes

An upcoming system upgrade is detailed, highlighting the importance of pre-installing an essential add-in and outlining the mandatory system requirements. Communication strategies are segmented by audience, including users, stakeholders, and network administrators.

DCO Connect Uprade Comms Processes

DCO Connect Upgrade

Key Messages

UAT gameplan (timeline, how to access, etc)
Very important to pre-install Addin; no backstop ('Lightning Download Process') that was available on NIPR
Get ready! Pre-install & test Connect Add-in 8.2 for your users!
Mandatory system reqt's
Upgrade timeframe

Ideal Timeline

6. Upgrade
5. UAT
4. User comms
3. Stakeholder comms
2. Targetted Network/IT Admin comms
1. CTO or WARNORD

Channels

DCO milSuite
DCO Stakeholder email
DCO Stakeholder Forum
MSP social media
DISA social media
Portal announcements
CYBERCOM CTO or GENORD
DCO system emails
Targetted sidebar comms
MSP
Govt to govt

Audiences

Users
Comms from user IT/network admins
Portal announcement
DCO system email
Stakeholders (Power Users, DISA Field Reps, etc)
Stakeholder MTG (6DEC0
milSuite
Stakeholder distro email
DCO User Group
Network Admins
Targetted Comms

Pressure from stakeholders

COCOM IT Admins

Army NETCOM/Army Gold Master Team

NMCI

AFSPC/AF Standard Desktop Config Team

GENORD
CTO