7C-IT

Pomona College

Services

Structure

Administration

William Morse
Vice President and Chief Information Officer

William Morse
Vice President and Chief Information Officer

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william.morse@pomona.eduOffice: Cowart Building(909) 607-9506Oversees all server, support, network, development, educational technology and Internet-related aspects of college technology. Other duties include future planning and budget management for the entire technology infrastructure including email, computing services, database access, ERP, client/server technology, learning technologies and web development.

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Cole Maddox
Deputy Chief Information Officer, Enterprise Services

Cole Maddox
Deputy Chief Information Officer, Enterprise Services

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cole.maddox@pomona.eduOffice: Cowart Building(909) 621-8333Oversees Information Services and AISO, which provide support for both Pomona and consortial administrative systems, and our Infrastructure and System Services team, which manages Pomona College servers, security, authentication and cloud systems.

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Information Systems and AISO

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Develop and maintain plans for the use of enterprise data systems including: the administrative information system, email and Internet technologies in support of the College’s business and educational objectives.Provide users with professional and technical support in the use of the College’s enterprise data systems.Assist the College and specific units with planning for and implementing new web-based technologies.Provide secure information systems, including the implementation of data redundancy and recovery.

Andrew Crawford
Director of Information Systems

Andrew Crawford
Director of Information Systems

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andrew.crawford@pomona.eduOffice: Cowart Building(909) 607-1803

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Administrative Information Systems Office

Jonathan Smaby
Systems Database Administrator

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its-aiso@pomona.eduOffice: Cowart Building(909) 621-8506

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Sanghyun Jeon
Learning Management Systems Specialist

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sanghyun.jeon@pomona.eduOffice: Cowart Building(909) 607-9615

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Nilda Feliciano
Anaylst and Services Coordinator

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its-aiso@pomona.eduOffice: Cowart Building(909) 621-8506

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Joey Hazlett
Systems Programming Specialist

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joey.hazlett@pomona.eduOffice: Cowart Building(909) 607-9031

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Information Systems

Erick Martinez
Online Applications Developer

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erick.martinez@pomona.eduOffice: Cowart Building(909) 607-1735

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Michael Ramsey
Data Warehouse Analyst

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michael.ramsey@pomona.eduOffice: Cowart Building(909) 607-3632

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Nick Wheatley
Document Management Specialist

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nicholas.wheatley@pomona.eduOffice: Cowart Building(909) 607-3220

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Ralph Pezoldt
ERP Programmer/Analyst

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ralph.pezoldt@pomona.eduOffice: Cowart Building(909) 607-3499

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Robert Little
Web Integrator/Programmer

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robert.little@pomona.eduOffice: Cowart Building(909) 621-8307

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Systems Infrastructure Services

Patrick flannery
Associate Director

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patrick.flannery@pomona.eduOffice: Cowart Building(909) 621-8997

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Larry Cooper
Senior Systems Administrator

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larry.cooper@pomona.eduOffice: Cowart Building(909) 607-5034

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Stephan Moss
Systems Support Systems Infrastructure Systems

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stephan.moss@pomona.eduOffice: Cowart Building(909) 607-1734

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Brett Watts
Systems Support

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brett.watts@pomona.eduOffice: Cowart Building(909) 607-4281

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Chimwemwe Jere
Network Administrator

Mary McMahon
Deputy Chief Information Officer, Client, Media and Instructional Services

Mary McMahon
Deputy Chief Information Officer, Client, Media and Instructional Services

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mary.mcmahon@pomona.eduOffice: Cowart Buildingx18774(909) 621-8774Responsible for overseeing Client Services, Media and Classroom Services and Instructional and Research Services.

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Client Services

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Provide troubleshooting support for hardware and software problems at the desktop.Provide Resnet Services to support student computing in the residence halls.Offer IT Service Desk services that provide timely, quality response to the resolution of user technology issues and problems and fulfillment of requests for services.Manage the hardware and software within the public computing labsProvide training opportunities for College staff to gain both the skills needed to do their work as well as acquire new skills that may enhance the performance of their responsibilities.Manage the College’s desktop computer/printer life cycle replacement program.Assist and consult with equipment purchasing decisionsCoordinate communications with the campus community.

Julie Journitz
Director of Client Services

Julie Journitz
Director of Client Services

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julie.journitz@pomona.edux72918(909) 607-2918Provide troubleshooting support for hardware and software problems at the desktop.Provide Resnet Services to support student computing in the residence halls.Offer ITS Service Desk that provide timely, quality response to the resolution of user technology issues and problems.Manage the hardware and software within the public computing labsProvide training opportunities for College staff to gain both the skills needed to do their work as well as acquire new skills that may enhance the performance of their responsibilities.Manage the College’s desktop computer/printer life cycle replacement program.Assist and consult with equipment purchasing decisionsCoordinate communications with the campus community.Knowledge Base (http://kb.pomona.edu)

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Deb Dearinure
Desktop Support Specialist

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debra.dearinure@pomona.eduOffice: Cowart Building(909) 621-8061

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Stacy Martinez
Desktop Support Specialist

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stacy.martinez@pomona.eduOffice: Cowart Building(909) 621-8061

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Faye Moore
Desktop Support Specialist

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amelia.moore@pomona.eduOffice: Cowart Building(909) 621-8061

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Denis Recendez
Knowledge Manager, Desktop Support Specialist

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denis.recendez@pomona.eduOffice: Cowart Building(909) 621-8061

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Mel Sisneros
Desktop Support Specialist

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melanie.sisneros@pomona.eduOffice: Cowart Building(909) 621-8061

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Matt Walker
Service Desk/Resnet Manager

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matthew.walker@pomona.eduOffice: Cowart Building(909) 621-8061

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Steven Hurtado
Computer Resources Manager

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steven.hurtado@pomona.eduOffice: Cowart Building(909) 621-8061

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Instructional Services

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Instructional Services at Pomona College provides resources and services to promote the use of technology in the teaching and learning environment.Included in these services are:Learning management software support (Sakai)Multimedia developmentProject consultationTeaching and learning resourcesSupport for faculty researchVideo and audio streamingTraining sessions that introduce faculty to the various technologies available at Pomona College.Advise the campus on current and emerging learning technologies.Assist the faculty in developing and enhancing their use of instructional technologies.Provide support for the use of multimedia within classroom instruction.Provide support for the development of instructional materials, including web enhanced learning, video streaming, digital imaging, etc.

Todd Shimoda
Academic Applications Manager

Todd Shimoda
Academic Applications Manager

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todd.shimoda@pomona.eduOffice: Cowart Building(909) 607-9643

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Jason Brown
Instructional Technologist

Jason Brown
Instructional Technologist

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jason.brown@pomona.eduOffice: Cowart Building(909) 621-8735

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Jason Smith
Instructional Technologist

Jason Smith
Instructional Technologist

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jason.smith@pomona.eduOffice: Cowart Building(909) 607-4406

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Kaelin Swift
Instructional Project Specialist

Kaelin Swift
Instructional Project Specialist

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kaelin.swift@pomona.eduOffice: Cowart Building(909) 607-1884

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Media & Classroom Services

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Provide media services in support of curricular and co-curricular activities.Support and maintain the college’s meeting spaces and instructional classroomsDesign and installation of classroom technologyAssist and consult with media related equipment purchasing decisionsProvide support for videoconferencing

Joseph Brennan
Director of Media and
Classroom Services

Joseph Brennan
Director of Media and
Classroom Services

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joseph.brennan@pomona.edux77355(909) 607-7355Classroom and Meeting supportMedia Services provides technology support for all classroom and most college sponsored academic functions. We have a variety of equipment which include, conference speakerphones, slide projectors, overhead projectors, sound systems, microphone, document cameras, digital projectors and PC laptops.Please note: We do not support parties or social gatheringsVideo and Web Conferencing EquipmentMedia Services maintains and operate all video conferencing facilities on the Pomona campus and provides web conferencing support. Currently we have two videoconferencing facilities on campus and one portable unit that can be delivered to any meeting space or classroom. We also have Skype cameras and conference phones. Please contact Media Services to schedule a session.Purchasing Advice and PricingMedia Services can offer advice on purchasing media technologies and can help academic and administrative departments assemble their capital budget requests for technology.Equipment RepairMedia Services can arrange for the repair of all classroom audio visual and college owned faculty office media equipment. This includes VHS, DVD, amplifiers, speakers, projectors, etc. We also have some loaner equipment that can be installed while equipment is out for repair. Media Services does not handle the repair of personally owned equipment, but will be happy to make recommendations and referrals to the appropriate repair shop.New Construction and RenovationThe Media Services division is an integral part of the planning, design and implementation of newly constructed and renovated buildings. Media Services will meet with faculty, architects and consultants to determine the specific needs of the teaching space.Classroom Technology Equipment Upgrade Department chairs may request additional technology enhanced classrooms and/or upgrades to existing technology enhanced classrooms. Faculty who recognize a need in a particular classroom should work with his or her department chair to make the request. Videotaping Media Services no longer provides videotaping services. Please check with Media Services for alternatives.Faculty can check out video cameras from the ITS Service Desk. (This service is not available to students)Things we don’t do:We do not support parties, social events, and dinners and are not equipped to provide background music.We do not loan equipment.We do not arrange staging, lighting or move furnitureWe do not support events in the Greek Theatre or Doms Lounge.We do not provide event support in residence halls.We do not provide event support for bands or theatrical productions.We have limited capabilities in supporting non-Pomona related events

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Nick Weber
Media Services Technician

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nick.weber@pomona.eduOffice: Cowart Building(909) 607-9784

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Chris Crane
Media Services Technician

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chris.crane@pomona.eduOffice: Cowart Building(909) 607-8332

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Joseph Reynolds
Media Services Technician

Angelina Quevedo
Business Manager

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angelina.quevedo@pomona.eduOffice: Cowart Building(909) 607-1884ITS Business Manager

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Michael Valdez
Enterprise Project Manager

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michael.valdez@pomona.eduOffice: Cowart Building(909) 621-8996ITS Enterprise Project ManagerResponsible for the oversight of all IT project cycles, ensuring the alignment of business needs and system specifications; involved in all aspects of projects related to the College’s enterprise systems and has the primary role of defining and leading the implementation of IT project plans across the College.

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Duplicating Services

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Provide economical and convenient high-quality copying service to the campus.Act as a liaison for ordering new copiers for departments on the Pomona College Campus.Provide an array of printing services including color, poster, spiral binding, sccning to CDs, printing of electronic submissions, labels, etc..Christine Maynard Duplicating Services Coordinator cam04747@pomona.edu (909) 607-2820 Jake Beron Duplicating Technical Assistant jake.beron@pomona.edu

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STAFF

Knowledge Base

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Welcome to the ITS KnowledgeBase.  The ITS KnowledgeBase allows for immediate 24/7 access to FAQs, answers to information technology related questions, problem resolutions, and general information about Information Technology at Pomona College.

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Mission & Vision

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Vision:The vision of the Information Technology Services (ITS) department at Pomona is to create and sustain an information technology organization and environment that is:Integral to the academic and administrative success of Pomona College in terms of automation, support, facilitation and transformation:Everyone has access to high performance, high speed networks through the development of a core set of servicesWorld-class networking and computingStreamlined administrative systemsCutting-edge technology in classroomsRecognized as the leader in private, liberal arts undergraduate academic institutionsThe ITS vision is organized around certain of the College’s core activities: teaching and learning, research, student life and administration. The use of IT in each of these activities depends on a sound IT infrastructure, which in turn relies on a base of solid funding and governance.

Claremont McKenna College

Structure

General Administration

Cynthia Humes
Associate Vice President and Chief Technology Officer

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cynthia.humes@cmc.edu(909) 607-1553 Center Court A7

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Information Systems and Network Services (ISNS)

Jeremy Whaley
Director

Jeremy Whaley
Director

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scott.a.williams@cmc.eduCenter Court B15(909) 621-8789

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Information Systems

Bruce Frost
Assistant Director

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bruce.frost@cmc.eduCenter Court B1(909) 607-1633

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Yuan Wang
Programmer/Analyst III

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yuan.wang@cmc.eduCenter Court B8(909) 607-8337

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Tony Lee
Systems Specialist III

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tony.lee@cmc.eduCenter Court B2(909) 607-7737

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Infrastructure and Data Center Operations

Fred Reimann
Assistant Director of Infrastructure Design and Data Center Operations

Fred Reimann
Assistant Director of Infrastructure Design and Data Center Operations

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fred.reimann@cmc.eduKravis Center(909) 607-8003

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Greg Ford
Network Specialist IV

Greg Ford
Network Specialist IV

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greg.ford@cmc.eduKravis Center(909) 607-3287

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Toan Trac
Systems Specialist IV

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toan.trac@cmc.eduKravis Center(909) 607-0470

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Joe Stewart
Network Specialist II

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joe.stewart@cmc.eduKravis Center(909) 607-8020

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Web and Database Services

Shawn Than
Programmer/Analyst III

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shawn.than@cmc.eduCenter Court B3(909) 607-8919

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Scott A. Williams
DevOps Engineer

Scott A. Williams
DevOps Engineer

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scott.a.williams@cmc.eduCenter Court B15(909) 621-8789

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Bridget Brooks
Project Administrative Coordinator

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bridget.brooks@cmc.eduCenter Court A4(909) 607-8427

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Instructional Technology and Client Services (ITCS)

Janice Marino
Director

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janice.marino@cmc.eduRoberts South 012(909) 607-9190

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Help Desk Services

Marc Anekananda
Help Desk Specialist

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marc.anekananda@cmc.eduRoberts South 012(909) 607-0911

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Instructional Technology Services

Ben Royas
Instructional Technology Specialist II

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ben.royas@cmc.eduRoberts South 012(909) 607-8647

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Aurelio Puente '16
Academic Computing Specialist

Aurelio Puente '16
Academic Computing Specialist

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aurelio.puente@cmc.eduRoberts South 012(909) 607-1289

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Media Technology Services

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Media Technology Office(909) 607-7079 Bauer South 27B

Mitch Brown
Assistant Director

Mitch Brown
Assistant Director

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mitchell.brown@cmc.edu(909) 607-3055

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Brian Hill
Media Technology Specialist III

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brian.hill@cmc.eduBauer South 27A(909) 607-9274

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Student Technology Services

Mike Malsed
Assistant Director

Mike Malsed
Assistant Director

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micheal.malsed@cmc.eduAdams 202(909) 607-4547

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User Support Services

Peter Dang
Systems Support Specialist II

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peter.dang@cmc.eduRoberts South 012(909) 607-3393

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Timothy Lo
Systems Support Specialist II

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timothy.lo@cmc.eduRoberts South 012(909) 607-8489

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Joo Young Park
Systems Support Specialist II

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joo.park@cmc.eduRoberts South 012(909) 607-4131

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Marissa Tucker
Project Administrative Coordinator

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marissa.tucker@cmc.eduRoberts South 012(909) 607-9190

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Linda Tuthill
Business Manager

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linda.tuthill@cmc.eduCenter Court A5(909) 607-1553

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Help Desk

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Help Desk70911help@cmc.eduRoberts South 012

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Harvey Mudd College

Structure

Administration

Joseph Vaughan
CIO/VP for Computing

Joseph Vaughan
CIO/VP for Computing

Keck Graduate Institute

Structure

Administration

Pitzer College

Structure

Administration

Robert Goldstein
Director

Robert Goldstein
Director

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Robert_Goldstein@pitzer.eduScott 11A621.8548 x18548

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User Services

Jessica Levy
User Services Manager

Jessica Levy
User Services Manager

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Jessica_Levy@pitzer.eduScott B11621.8315 x18315

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Robert Fisher
User Services Assistant

Robert Fisher
User Services Assistant

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Rick_Fischer@pitzer.eduScott 11B607.3065 x73065

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John Morgan
Administrative & User Services Coordinator

John Morgan
Administrative & User Services Coordinator

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John_Morgan@pitzer.eduScott B11607.3051 x73051

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Victor Milhon-Martin
Classroom Technology Specialist

Victor Milhon-Martin
Classroom Technology Specialist

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Victor_Milhon-Martin@pitzer.eduMcConnell 100607.2638 x72638

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Yasha Sojwal
Audio-Visual Events Specialist

Yasha Sojwal
Audio-Visual Events Specialist

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Yasha_Sojwal@pitzer.eduMcConnell 100607.9595 x79595

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Applications Support

Dennis Crowley
Manager

Dennis Crowley
Manager

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Dennis_Crowley@pitzer.eduScott 11B601.8546 x18546

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Robert Long
Programmer

Robert Long
Programmer

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Robert_Long@pitzer.eduScott 11B607.7547 x77547

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Angel Jauregui
Data & Analytics Support Specialist

Angel Jauregui
Data & Analytics Support Specialist

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Angel_Jauregui@pitzer.eduScott 11B607.9596 x79596

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Educational Technology Services

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Educational Technology Services provide consultation and assistance to Pitzer community in using technology for teaching, learning and research. Below are some of the areas we cover:Assistive Learning TechnologyLynda Online Tutorial LibraryOnline Course EvaluationsSakai (Learning Management System)SoftwareStreaming VideoSurveys Tools (Qualtrics)Teaching and Learning ToolsVideo EditingWeb ConferencingWeb Publishing

Joanne Zhang
Assistant Director

Joanne Zhang
Assistant Director

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Joanne_Zhang@pitzer.eduScott 11B607.7124 x77124

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Chris Castañeda
Educational Technologist

Chris Castañeda
Educational Technologist

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Chris_Castaneda@pitzer.eduScott 11B607.2761 x72761

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Technical Services

Kyle Butts
Associate Director

Kyle Butts
Associate Director

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Kyle_Butts@pitzer.eduScott 11B607.72879 x72879

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Chris Peterson
Server/Desktop Manager

Chris Peterson
Server/Desktop Manager

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Chris_Peterson@pitzer.eduScott 11B621.8625 x18625

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Andy Miles
Network Technician

Andy Miles
Network Technician

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Andy_Miles@pitzer.eduScott 11B607.7548 x77548

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Duplicating Services

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Lynda Casey
Duplicating Supervisor

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Bernard 111x18461Phone: 909.621.8461Fax: 909.621.8839duplicating@pitzer.edu

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Brooke Atha
Duplicating Assistant

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Bernard 111x18461Phone: 909.621.8461Fax: 909.621.8839duplicating@pitzer.edu

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Help Desk

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help@pitzer.edu909.607.3065909.607.2638**(urgent classroom help)

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IT Services Support

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Scripps College

Structure

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Administration

Jeffrey Sessler
Director of Information Technology

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Jeff@ScrippsCollege.edu(909) 607-1225

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Dorienne Brewster
Network Support Specialist

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DORI@ScrippsCollege.edu(909) 621-8253

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Claremont Graduate University

Structure

Adminstration