Chat function with teachers and students
Response time & contact
When
5 days (working days)
Weekend purgent cases
Only whatsapp
Dropboxes
Not urgent
Where
Whats'app
Pirvate conversations
Max 24 hours response
Max 2 days to respond
Teams
max 24 hours response
Teams
Boundaries What can and what not
Non-aggressive languege
No spamming with messages or Emails.
Adrescode
English
Languege courses - overruling languege
Mobile
YES
NO
Whats'app
Type of questions
Personal
Problems
Health
Advice
Group sessions (projects)
Acceptable?
advisement
Discussions
Study related
Information
Tests
Non-discussion
Assigments
Grades
Non-discussion
Verification
Camera
Surrounding?
Code
Teacher/mentor
Digits/words
audio confirmation?
QR Scan
Password
Privay regulations
App certificates and rules
Code
Phone
Personal --> Email
What''app
Private conversation
Code
Call