Information Gathering :
interactive methods

5 Steps in interview
preparation

Reading background
material

website perusahaan, laporan tahunan

Establishing interviewing
objective

gunakan informasi latar belakang dengan baik

Deciding whom to
interview

Preparing the interviewee

bisa dengan memanggil narasumber atau memberikan email dan memberikan waktu untuk berpikir

Deciding on question type
and structure

Question types

Open-ended question

closed question

Probes

arranging question
in logical sequence

a pyramid structure

Funnel structure

Diamond shape structure

writing the interview report

Type

enduring

capture all aspect

Isolated

Looking for fact

Purpose

experiential

explanatory

validating

perspective

Planning of the use of questionnaires

writing question

word choice

closed question

open-ended question

Using scale in questionnaires

constructing scale

halo effect

central tendency

leniency

validity and realibility

measurements

nominal scale

interval scale

designning questionaires

question order

administering questionaires

methods of administering a questionaire

respondents

motivation

cut the time

improve quality

create more user
identification

condition that support

who is involved

where to hold
JAD meetings

accomplishing a structured
analysis for project activites

potential benefits of
using JAD in place of traditional
interviewing

potential drawbacks of using JAD