In 2020, Microsoft's services would be considered a
want because most of their goods and services and not essential for now because tech not required for survival.
As of right now there are many companies that offer the same or better goods/services. For example, Apple makes both operating systems and computers. Goods and Services provided by Microsoft are considered luxury because you do not need it to survive.

Microsoft is a profit organization. In their 2019 annual
report, they reported making a record-breaking 125 billion dollars in revenue, 43 billion dollars in operating income and over 50 billion dollars in operating cash overflow. They were able to return 30 billion dollars to shareholders.

Microsoft provides full time jobs such as software developer,
server developer, electrical technician, computer engineer,etc

Microsoft has customers all around the world!
Men, Women, Children, LGBTQ+, etc are all using
Microsoft products. They have websites in almost all
countries around the world.

Microsoft like most companies nowadays distribute
products through an online market. They use their
own website to sell their products and they also allow
other authorized retailers, such as Amazon and NewEgg
to sell them as well.

Microsoft also has physical locations where
you can go and purchase goods from them.
As well as their own physical stores, Microsoft
allows authorized retailers to sell their products
in stores. Retailers such as Best Buy and Walmart
fall under this

Microsoft is very large corporation. They have offices all around the world.Including but not limited to all of North America,most countries in South America, most countries in
Europe, some in Asia and All of Australia. As well as having offices all over the world, they also have over 148,000 employees.