Catégories : Tous - implementation - onboarding - troubleshooting - training

par Zoltan Techy Il y a 5 années

549

Flowmon onboarding

The focus is on onboarding processes, addressing troubleshooting issues, and improving performance metrics within a software environment. Critical areas include an evaluation of low performance due to SATA module limitations affecting KVM, and enhancing flow and traffic representation akin to NTOP-NG.

Flowmon onboarding

Flowmon onboarding

Feedback

Troubleshooting
Low performance SATA module in kernel, limits KVM performance
Implementation stays with profiles as of now
Everyone wants...
ISP
Stream processing resonates really well
External IP services functionality
NOC uses

Views, RESTful API cookbooks?

DNS names, IP addresses per-view

Monitoring BGP
Mobile App
No alerting history
NTOP-NG style flows and traffic representation
Enterprise
List of ADS and DDoS detection methods
Alerting: does not show what actually caused the alert
User identity mapping

Can't set up with MS AD

Complicated options

Directions in/out

November update

Other administrative
A1 missing
Salesforce
Mails from all PoCs
2 days of administration each month
Colleagues
Colleagues at partners: self-sufficiency is yet ahead for them
Almost no interaction with others
Very good, on-the-point help from HQ presales; rarely needed
Very good relations with Laszlo, is a pro
Work
Administration overhead tolerable
Really enjoy what we are doing
Home office turned out to be really good
Main things to do
We do need the success stories
Can not let PoCs stand alone at this moment
Developed new methods

Assesment, sizing need my input

How to conduct: ineffective existing habits, needed to redo

Agreement on key points

1 st preso

talk about them

Stories

Educate partners
Revenue
Trying to help sales with own contacts
Existig PoCs need saving
Verdict: arrived late
Overview
November: try to help with revenue
October: own PoCs, partner education
Sept: partners, customers
Aug: onboarding, tech training

On-the-job

Tasks
United Telecom

DDoS PoC coming with 3T Collector

Looking to provide value added services for select customers

Billing

4x 10G uplink

Cisco and Arista routers

Arista: sFlow

Cisco: NetFlow

~130k fpm

Business

4x 10G, 130 k fpm

DDoS Defender module

Collector 3TB

Are we suitable for multitenant services as managed?

WanGuard

Mitigation?

No local support

DiData

Tarr PoC

Tarr Kft

Two systems are running in parallel

Flowmon ADS

Need to present

Traffic Recorder

Present in Hungarian

Config check

Can we get to 30 sec alerting time

Let us see if everything is properly set up

E.g. proxy settings

110-120k users

New looks requested

DDoS Defender case

2018.08.24

Ready to listen to BGP updates

NCS 5k

Juniper type commits

IPV4 IPV6 addresses separate processing

How do we log in

Very positive feedback on vendor interaction

NMHH onsite only

Budapest airport 2 days, very positive feedback

Probe under sale for ADS

What happens if licenses expire? NFR up to 2021

NFR licenses on demo hw

Perpetual?

30 days' licenses

Posta 1 VLAN

KSH probe

SZTE case

Customer knowing more about the filesystem than the partner

User identity cookbook

APM problems

MPLS decapsulation

Probe in BIX

2018.08.17

Profiles

15-20 sources

30-40 profiles

Roadmap

REST API

Business use

General

Critique

Mobile app

Zoltan Gal

Jozsef Fodor

RESTMan

Had errors

Tested REST API

tech

mgmt

3rd of 4th in municipal services

Ahead of Digi

Multiple 10G

10x ASR 9k

Local peering

BIX

NFSen

Develpoment costs a ton of $

5min

Tamás Makláry

Development roadmap check

Will show the new dashboard

ACL based response

Tarr did not report back

Resources for the virtual collector

Bring the probe to BIX and mirror the peering point

Check with what is available on probe 10G

Call Vojta

2018.08.23 DDoS call with Lubos Lunter
Points discussed, of note

Reference visit, call

Orange

UPC

O2, MSSP

Fibers, trains

Ask Pavel

Testing

Available on support portal

Hping based machine

Mitigation strategies tiered

Already released in beta

ADS

Review ADS detection methods

Sampled flows could be limiting

Triggered packet captures

Definitions

As subnets

Way to differentiate between customers

Subject to change, more manual config

As AS numbers

sFlow devices as sources

We lose half the methods if no TCP flags

Discuss with PreSales

OOB mitigation is a value

CD Telematika

ADS inclusion

Security part reselled

Cyso case

Aspire case

Multitenancy

Create profile

Try to limit access to Flowmon boxes

Reports, information

Mitigation strategy

Do not compare to Arbor!

30s protected segments subject to further sizing

Premilinary q list

Questions

Clear with Jiri if parent profile for DDoS profile can be type shadow

Working with colleagues & exp sharing

cases

@support.flowmon

Hands on

Mitigation as a service

Branding

Multi-tenancy

Realistic amount of tenants at this moment?

Channels, views

Sets of profiles

ADS addon

Are carriers interested?

Sizing

Experience with 5 min batch, 30 sec batch, stream?

Data retention times

DDoS defender per 10 Gbps

ADS per 5k fps

16 vCores, 24 GB RAM

Roadmap items

Who to talk to

Resources

Prof services

"I need this and that view"

REST API?

Any guidelines/experiences?

Predetermined prof services according to specifications

T&M

Any key features

Mitigation via existing devices

IOS XR

Stream processing

Others

Decorate office
Switch
Chair
Desk
HW
Post, send documents to RSM
Update LinkedIn
Take car to service
Add expenses sheets
Add mileage
Visit RSM
Events
Flowmon KC

Quarterly

Business breakfast

Webinars

Flowmon channel on YouTube

Topics

Why would I use?

DDoS

NPMD

APM

ADS security use cases

What do I need for Flowmon?

What can we do with flowmon?

Enduser training

Flowmon marketing helps

Regular updates

40-50 min

ITBN

Do we need to register?

On the crowd presentation

Arpi, Tamas Szelinger; demo

Both days

Tech demo

Small groups

We can approve ITBN registrations

VIP tickets

1 presentation, Roman Cupka

Supporters with ALEF, together with F5

Exp. sharing bi-weekly
2018.08.14.
1st tasks
Get to know pricing, pricefile, quotation
Upcoming schedule

Partners

99999

Delta

Dimension Data

Distri

Discuss immediate activities with Laszlo

CRM

ZOHO account

Visit Alef

Return to topics
Discuss support, questions, activities
Engineering services
Problematic PoCs

KBC

Discuss use of their infrastructure
Office use
Printing
Scanning

HR

Driving in the Czech Republic
First Aid Training
Fire protection
Occupational Safety
Finalize settings, signature
Signed contract

Finance

Contact RSM for documents
Call Marek
Shell card

Issues with forward payment

Do we keep bills

Issues to discuss

Bills with backward payment e.g. mobile

Internet and mobile tariff, i.e. parking

Docking station WD15

Will be discussed with Pavel

How do we do preapproval
Acceptable use guidelines

Stationery (folders, pens, papers)

Commute

Private

Public transportation

Discuss with RSM

Mileage sheet
Costs sheet

VAT bill and taxes

Currency conversion (?)

Update RSM every month

Tech

Infrastructure
Possible use of sandbox
VPN

DDoS lab

Licensing portal

Folders
So far
Enrolled to the sept 10. training

Waiting for confirmation

Competitive training/overview with Artur
Looked at installation first steps on a Collector

Migrate disk image

Update

Install packages

Spent a day with Michal Vaverka
Spent a day with Vojtech Hodes
Training
Technical Engineer certification
Presales
Sales
Hardware
Say thanks, great notebook
Docking station

Discuss pruchase

Keyboard

Found own

Purchase locally

Display

Ask if someone can pick it up

Take one from HQ, september