The guest cicle

The hospitality process encompasses several stages, beginning with the pre-arrival phase, where reservation staff handle inquiries and confirm bookings based on guest preferences. Upon arrival, guests are welcomed at the registration desk, where they are assigned rooms and given keys.

Plus de détails

par Нартілек Ғалымбекұлы

par Linus Lindahl

par VIVIAN JEPTOO ROPS

par Shane O'Neill

where guests can change foreign currency and settle the account

CONCIERGE

provide assinstance to guests by reservations , giving information about places of interest , events or tours of local attactions

BELL DESK

delivering newspaper and magazines to guest's room

REGISTRATION DESK

staff welcome the guests on arrival, assigning and magazines rooms and delivering keys

RERVATION DESK

staff analyse inquires , confirm and reserve rooms according to guests' requirements