Business Office Manager / Revenue Cycle Manager
Type in the name of the company you are going to have an interview with.
Per-Certification Staff
Ensure workflow and workload among staff
Ensure timely and accurate completions of pre-certifications
Ensure timely and accurate calculations of patient responsibility and communications with patients.
Billing office staff
How ambitious are you?
Liason between cath lab staff & billing staff
Make decisions regarding billing office personnel matters
Ensure Adjustments, write offs, etc. are completed accurately
Ensure claims addressed timely
Where and how do you see yourself in 5 years time?
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Ensure payments posted
What are your long-term goals ?
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Ensure daily billing completed
What are your short-term goals ?
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General
Communicate with payors and ensure staff is up to date on changes to payor policies
Provide guidance and on-going training to staff
Orientation & training of new employees
Provide feedback to management and physicians regarding billing & collections as necessary
Assist in the development and maintenance of RCM policy and procedures
Collections Staff
Ensure communications with/between RCM team
Ensure collections per assigned task and responsibilities
Verification Staff
Ensure adequate staffing levels and make suggestions regarding staffing
Ensure timely and accurate calculations of patient responsitibility and communications with patients.
Ensure communications with all RCM staff
Ensure Accurate insurance information in patient chart
Ensure documentation of verifications are completed
How would you describe yourself?
Type in a short description.
Ensure verification procedures are followed
What are your hobbies?
What do you like to do in your free time? What was the last film you saw or the last book you read? Think of the activities that relax you the most. Fill in several hobbies.
