Solution Management 2011
The document outlines the responsibilities and activities of a solution management or deployment team for the year 2011, focusing on various aspects of product support, development, and deployment.
Megnyitás
Solution Management / Deployment Team 2011 Support of RS Subs "Special support" of Siemens Corporate Siemens Feature Request status review Meetings on Roadmap and new solutions User Groups Requirements Analysis (could be part of Roll-In) GUI Translation Requests Requirements reviews for new prospects and discussion of potential solutions Customer specific development requests Answering questions of all kind (Projects queue, Project Point) (Pre-)Sales for New / Old solutions Demo System setup / maintenance Internal communication and Maintenance and corrections (currently 24 ? systems) Technical documentation Flash Demo Kit's (just started) GUI Translation Training Material and performing internal trainings User-Exit Training Configuration Training (Pre-)Sales Training User Training Documentation Readme files / Release Notes Configuration Guides User Guides Release PPT and New Release Introduction Feature lists for new / existing releases Sharepoint maintenance Creation of (Pre-)Sales Material Support Marketing Department Trigger and Input for Product Fact Sheet Concise process descriptions Create Value Vision Prompter for our solutions Lab Material Future of our SAP Solutions Solution PPT Deployment Presales Information to the organistation Regular information to the customer base Updated sales material, documentation and training offerings New release presentations Running / supporting pilot projects Solution Experts for special implementations SAP Certification process (SAP Add-On, Web Application) togerther with R&D Interaction with R&D and Support "Sign-Off" for Features developed in a release Driving development team (sprint planning...) Contact for developers during feature implementation Set Due Date for corrections (weekly) Bug vs Feature (weekly) Release Planning Specifications Release Details External Communication Release and Sprint Planning Release Plan (Target audience) Solution design for new solutions Roadmap Product Ownership Business Solution Package Demo-System Demosystem Test Defining Demo Scenarios / Demo Guidelines Specifications and Use Cases Release planning Roll-In Workshops for pilot projects of potential new solutions (e.g. PD Master Data, Contract Management...) Customer visits (mainly Germany, France, US, Australia) Fairs (SAPPHIRE...), Seminars (IQPC) User Groups (mainly Germany, France, Australia)
