によって John Lavin 15年前.
167
Customer Life Stages
Customer engagement programs often categorize users based on their level of activity and interaction with the program. These stages include non-registered, activated, and deactivated customers.
によって John Lavin 15年前.
167
もっと見る
Open email = 1 point
Number of opens X Points = total engaged
Contact Customer Service
Site Visits
Alot engaged
Medium engaged
Little engaged
Clicked Through
Time on Site
Filling Surveys
Playing games
Shopping
Category views
Merchandise
Jewelry
Sunglasses
Travel
Daily Deals
How Many Times
Traditional Login
eMails
Types of eMails
Promotional
Transactional
Click Through
Open emails
Subtopic
