カテゴリー 全て - trust - teamwork - leadership - change

によって SARAH BINTI SHABANI . 5年前.

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TUTORIAL 7

Organizational culture significantly impacts knowledge management within a company. Leadership and supervision quality are crucial, as they influence teamwork, workplace interactions, and information flows.

TUTORIAL 7

Chapter 7: Knowledge Management Organizational Culture

KM Maturity Model

5. Sharing Stage
4. Convinced Stage
3. Aware Stage
2. Reactive Stage
1. Default Stage

Enhancing Programs

Supporting planned interventions
Pilot testing
Accomodate differences
Communicate the program intentions and ongoing progress

Effective Knowledge Cultures

Collaborative
Tolerant
Encourage shari9ng
Open and communicative
Trusting

Knowledge Culture Enablers

Interaction with Colleagues
Individual influneced by whom they regularly work with
Enacted Values
Values which are reflected in actual practice
Structural Support
Describe the organisation structure, system and processes
Core Values
Essential to the organisation and need to be identified, encouraged and monitored
An organisation need to have a range of strategies, be aware of influencers and operating over several levels

Analysis of Organizational Culture

Basic assumptions and values
Expoused values
Artifacts

Changing Organizational Culture

Don't see benefit from change
Change can be threatening
Culture is resistant to change

Organizational Culture

Ways culture may operate in a workplace
Sacred Cow
Social Glue
Compass
Regulator
Factors of Cultural Influence
Workplace interactions
Leadership
Supervision quality
Information flows
Climate & morale
Teamwork
Past patterns & history
Shared assumptions, beliefs and values

Typology of Cultures

Fragmented Culture
Mercenary Culture
Networked Culture
Communal Culture
Solidarity
measure of task orientation
Sociability
measure of friendliness