AES Ordering
Find AES order form
What are the items that must be in the order to make it efficient to go forward on
Talk to Vessel to see what avenue he wants to go for
efficiency
Customer experience
Document everything currently happening
Meetings
Sales Engineers
Juan Mieza
EMEAR
Chris Orendorff
Americas
Jonny NGO
APAC
Sales Op team
Laura Morris
James Chrysler/Brian Carlson
9/26 - Email sent to Brian Carlson and Jim Chrysler about possible meeting with them. Brian currently in Singapore
9/26 - Jim to set up meeting
Orion Rooney Meeting notes
00114876
Min items that are needed by ISR is on Wiki
Customer to Reseller to ISR to SAP via RT ticket into production
Once it goes through them and back, ISR's go to the reseller
Very rarely ordered - Mainly because they don't need that exact product. Instead they just want a Level 2
AOS - Advanced Ortho Eleveation maybe what is what people are thinking this is
What does the Salesforce input look like
Case management tool only. Single piece of communication tool only. Sales force is the communication between DG reseller and RT is internal communication only.
Get support email that the customer wants
How exactly are the customers doing the ordering
Slaesforce
Customer Care Wiki
How do we get the feasibility or order done (currently)
Vendor management
Who are the current vendors an why choose one over another
Anything they need/want changed
What are you really needing
What does Production coordinators need
Possible new work flow
Possible new order form
Sales internal
Could get help from sales ops, Bill Evans
Behind scenes steps. How long does each step
Should have more product details
Is this lacking or G2G?
External data sheet
Customer Facing
Should be high level
Is it lacking?
