RCA_Template

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Where to next?

Where to next?

• Review all the symptoms. Is this a complete set? Are they all caused by the same problem?
• Clarify the causes to make sure they are explicit.
• Do the causes actually affect each other in the order shown in your map?
• Do some of the root causes appear more than once?
• If you can fix or eliminate the root causes, does that actually solve the problem?

Good luck with your investigation!

Key problem or scenario

What is the key problem or scenario you are trying to identify?

Type in a short statement that summarizes it.

Causes

Reach the root causes of your problem, by asking Why?

When answering, try to explicitly describe a situation rather than just using keywords.

To add sub causes press TAB.

Cause

What are the causes of your problem?

What conditions, events or triggers are needed?

Note on this

Symptoms

Symptom

Type in the consequences or effects of your problem.

Click an icon to mark this as a positive or negative effect: