Categories: All - branding - customers - strategy - experience

by Selma Steenhuisen 17 years ago

146

Strategy for KPNL

Developing a robust business strategy involves creating a clear vision and mission, utilizing vivid descriptions to outline big, audacious goals, and conducting thorough research. Research methodologies can include observing competitors, pitching ideas to potential customers, and leveraging social networks for feedback.

Strategy for KPNL

Strategy

Intelligent vs Imaginative Marketing

Imaginative
Intelligent
Every model has a division of rational / emotional / comparative
BDO, build-a-brand-model

Values of a marketleader Vitality / Prestation / Harmony / Continuity

Every company has a place on the four axes

Good Vision is a paradox of two things that are hard to combine

eg Mechanics & Style

Define the DNA with Vision / Value / Voice

History of Brands

a product without brand is a commodity
development is driven by creation of more brands over time
End Phase: Open branding: brands have always been invented behind a desk. Now people want to participate
total branding: total synchronization of story and company eg BMW
societal branding: ethical values
experience branding: starbucks
symbolic branding: emotional dimension eg marlboro
Product benefit branding
1870's Identification branding: brand gives unique aspect to branding (USP = unique selling property)

commodity problem: transparancy of internet makes that on the market of commodities only prices matter

This is valid only business to customer so not raw oil from producer to shell
Raw materials: Coffee beans, very cheap
Goods: Grinded coffee, more expensive
Services: coffee in a bar, more expensive
Solutions: Nespresso machine
Awesome experiences: starbucks
Dreams come true: yet unknown
Experience Ladder: with the example of coffee
Companies have to had things to the commodity

Core Promiss of the company

3.How? Where / logistics
2. Who? Customers / Value chain

Value chain is producer - intermediair - customer

with good marketing you can avoid having an intermediair

1. What? Product / Service what do you make or do?Tone of voice / proposition / Brand DNA
Subtopic

Creation Spiral

6. Plan strategy
5. Research very important
4. Express
3.Believe would you invest in it?
2. Imagine vivid description BHAG
1.Wish vision mission

Research

observations / ask a social network questions / make prototypes
pitch the idea / visit customers of competitive products / non customers
Now: Ask people / look at sales from similar products
Old: asking customers to fill out forms
weakness: client can only say what he already knows