Visual Problem Solving 101

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Visual Problem Solving 101

The Effort vs Impact Matrix is a simple yet powerful tool to make clear what all your priorities should be.

5. Feedback Loops

5C. Post Mortem

What did we learn?

What went wrong?

5B. Post Event Survey

What could be better?

What went well?

5A. Real Time Feedback

Next Steps?

Quick Wins?

4. Problem Solving

4C. Problem Solving Goals

Critical Success Factors

Prototype Process

Prototype Criteria

Strategy Statement

4B. Problem Solving Themes

Workflow / Data Dartboard

Systems Dartboard

Problems Dartboard

Process Dartboard

4A. Read Ahead Package

Don’t require a lot of effort but neither do they offer many benefits.

Optimizing for Expense

Optimizng for Impact

Optimzing for Effort

Quick Wins

1. Icebreakers

1C. Icebreaker Canvas Results

Intro to Collaboration

Psychological Safety

ID Existing Bias

Team Cohesion

1B. Icebreaker Canvas Themes

No Complaints

Make Toast

6 Thinking Hats

CEO Challenge

1A. Read Ahead Package

Activities that give the best return based on the effort. They are valuable and fundamental to your success. Focus on these actions and complete them before anything else.

Cross Functional Group

Rules of Engagement

Constructive Contrarian

No Personal Attacks

Dignity and Respect

How To MURAL

Upvoting

Timer

Anon Mode

Introductions

3. Problem Finding

3C. Problem Finding Goals

Focus on the Right Priorities

Focus with the Right People

Focus at the Right Time

Focus on the Right Problems

3B. Problem Finding Themes

Transtion State

Mutual Action Plan

Project Criteria

Scenario Challenge

Future State

Current State

Business Process

Data

Workflows

Systems

Root Cause

Fishbone

5 Whys

3A. Read Ahead Package

Time-consuming activities with low impact that should be avoided.

Power Dynamics

Stakeholders Map

Fucntional Silos Map

Glossary of Terms

2. What If Scenarios

2C. Scenario Canvas Results

Intro to Formal Ideation

Design Thinking 101

Needs Analysis

Team Problem Solving

2B. Scenario Canvas Themes

Business Process Analysis

SWOT Analysis

What If, If Only, How Might We

Mountain Climb

2A. Read Ahead Package

Provide long term profit but may be more complex to execute.

Priming Questions

For Real

Focused

Fun

Scenario Elements

Constraints

Bottlenecks

Workflow

Functional Domains

Domain 3

Domain 2

Domain 1

Scenario Building Process

Have Fun, Enjoy the Experience

Avoid the Impulse to Solve Problems

Practice Facilitation Skills