2.B.2.1 Understanding User's Emotional Journey

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Johannesburg, South Africa

Ved Joshua Hart

Metaphors for Success

Ved John Cumming

Awaken the Giant Wit

Ved Omar Ben Hamadou

Advanced Operations Management - S2

Ved T K

CEE 176G/276G Understanding Your User's Emotional Journey

Choosing to Change The 5 Stages

I Do

Am I ACTIVELY changing?

I Will

Am I COMMITED to change?

I Can

Am I ABLE to change?

I Want

Do I WANT to change?

I Am

Am I AWARE?

Example

How could we motivate change?

Disincentives

Incentives

How do you feel?

What would you be willing to change?

What could you change?

What's Your Ecological Footprint?

Which factors have the biggest impact on your ecological footprint?

https://www.footprintcalculator.org