figure 10.1

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SUNYOPT

Ved Lindsay Chin

PRINCE2

Ved Robin Leysen

Aviation Safety

Ved Fatima Embalo

Heineken Operations

Ved Francesca Meucci

figure 10.1

Main topic

Business systems

Business Intelligence

intelligent system

Knowledge Management

Decision Support System

Business Systems

Subtopic

process product systems

customer relationship management

Sproduct life cycle management

business process management

Supply Chain Related System

enterprise processing plannig

supply chain management

manufacturing resource plannig

manufacturing requirment planning

materials requirement planning