Royal Bank of Scotland Group (RBS)

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Ved Kuberan Naganathan

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Ved Charis Fisher

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Ved hathaichanok wonglert

Advanced Operations Management - S2

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Royal Bank of Scotland Group (RBS)

Work life balance

work-life balance between work and non-work commitments.

RBS provides a free advice service called 'HelpDirect'. Employees can call for advice on making the most of their time at and away from work. It also offers counselling on a range of life issues.

RBS gives all employees the ‘right to work flexibly’.

The policies of RBS in relation to work-life balance help to create a working atmosphere that relieves stress.

RBS recognises that in some circumstances, people may need time off from work for reasons other than sickness. Some people have special family commitments or commitments in their local community

Motivation at RBS - Total Reward

Individuals are motivated by different things. Motivation can be about shaping a worthwhile career or it may involve having more flexibility with time.

Results Based Payments

All staff receive their salary credited monthly to their staff bank account. The terms and conditions of their employment specify the basic rate of pay and any further payments that they may be eligible to receive including bonuses of performance

Non Financial Rewards

At RBS, people are encouraged to ‘make it happen’ through personal development. This means RBS encourages employees to grow and develop their skills and abilities. This in turn helps RBS to grow as a company. Employees identify development needs with their line manager at their annual performance review

Roles and performance management at RBS

World-class financial services

It attracts the most talented people.

RBS recruitment is based on merit

There are also business support roles

IT, marketing, human resources, finance, and legal

RBS has lots of different career opportunities to offer

Bankers, traders, sales, customer service, investment analysts, and business advisors.

Every role can be described in terms of specific job targets

Allows managers to measure each individual’s performance in a specific way and reward them accordingly.

At the end of the year they will have a performance review.

Then measured and reported on during the year.

Will agree job objectives and targets with their line manager at the beginning of the year

Merit: the quality of being good and deserving reward.

Largest financial institutions in the world

RBS is one of the world's leading financial services companies providing a range of retail and corporate banking, financial markets, consumer finance, insurance, and wealth management services.

Global business with a range of operations in Europe, North America and Asia Pacific.

Operations are diverse

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