4 Golden Threads - NE 08 Dev 2021

CPE Event

A. CPE event to Call Taker Form

GBa

Call Taker Form

a

Dispatcher

GB|TG

Incident Handed Over to the dispatcher

Assign Responder

Responder

CM

Call is worked and updated

Dispatcher is updated

4. Dispatcher

TG

Close Call

Closed call report

Recall Vehicle

Clear and Close

Mobile

Confirms Call Location

Confirm ETA

Update Status

Notes

Forms

Upload images

Update form fields

Send RapidLocate

Confirm Address update

Incident Grid

Incident Map

Confirm ETA

Search Unit (Responder)

a

Notes added

a

B. Call Taker Map Manual Incident Creation

GB

Manual Search incident location

a

Incident Auto Clone

Incident Created and Handed Over to the Dispatcher

Dispatcher Assign MDC Responder

a

Call is worked and updated

a

Dispatcher is updated

Dispatcher

TG

Close Call

Closed call report

Recall Vehicle

Clear and Close

Responder

MDC

Status Update

Create Self Attach

Add Notes

Add Case

Adds Critical Alert

Run ProQA

Signal Event

A. Nimbus - Signal Conversion
into Active Order Page

KD

Create incident using address search or map pin drop

Incident Created

Send RapidVideo

r

https://rapiddeployptyltd.sharepoint.com/:i:/s/QATEAM/Eakjr9EWbrxBmQGwQPxPRh4B4_s3Mm-daGHsKQs120L-Ug?e=Nnvtux

a

Notes added

Search Unit (Responder)

Confirm ETA

a

Assign Responder

Responder

Call is worked and updated

Dispatcher is updated

Dispatcher

Close Call

Closed call report

Mobile

CMa

Confirms Call Location

Confirm ETA

Update Status

Notes

Forms

B. Radius V3 + 4

JB|MT

CPE Event / Signal is sent into Radius

Send updated Lat - longs to existing event

TXT2911

r

Marcy to test

Rave

On-Star

Manual Event

A. Nimbus - Create New order
Manual into New Order Page

Create incident using address search or map pin drop

SN

Incident Created

SN

Send RapidVideo

SN

Notes added

SN

Search Unit (Responder)

SN

Confirm ETA

a

Assign Responder

SN

Responder

Call is worked and updated

SN

Dispatcher is updated

SN

4. Dispatcher

SN

Close Call

SN

Closed call report

SN

Mobile

CM

Confirms Call Location

Confirm ETA

Update Status

Notes

Forms

Response Plan

FS

Generate an existing response plan

Create a new response plan

Assign & Dispatch vehicles from a response plan

Run ProQA

a

Self Initiated
Events

A. MDC

MDC

Incident Creation

Status Update

Add Notes

Create Traffic Stop

Add Case

Add notes

Desktop MDC

r

Desktop MDC gets tested on the QA and UAT environments

B. Mobile

CM

Mobile

Self - Dispatch

a

Update Status

Notes

Forms

Upload images

Update form fields

Signal

r

New bug cloned from parent item https://disp.visualstudio.com/RD/_workitems/edit/1421

a

Send Mobile Signal into CAD

Convert signal to active incident in Nimbus

Close Incident