E-business and E-commerce

E-Business – Transaction Types

Business-to-business (B2B)

Collaborative Commerce (C-Commerce)

Business-to-Consumers (B2C)

Consumers-to-Businesses (C2B)

Consumer-to-Consumer (C2C)

Intra-business (Intra-organizational) Commerce

Government-to-Citizens (G2C)

Mobile Commerce (M-Commerce)

E-commerce

describes the process of buying, selling, transferring, or exchanging products, services, and/or information via computer networks, including the Internet

E-business

refers to a broader definition of e-commerce, not just the buying and selling of goods and services, but also servicing customers, collaborating with business partners, conducting e-learning, and processing electronic transactions

E-Commerce Integration

Vertical integration

Cross-business integration

Integration of technology

Aim of E-buz Integration

Aimed at cost savings,

Improvements in efficiency,

Productivity.

4 directions of integration:

Vertically

Laterally

Horizontally

Downward

Why should organisations use the Internet in Business?

Access to a global market;

Potential for widening consumer choice;

Ease with which a business can interact with and solve customer problems

Potential cost savings;

Transaction ease and convenience

Opportunities for close alliances with stakeholders (suppliers, clients,....)

Benefits of EDI

Shortened ordering time

Cutting costs

Elimination of errors

Fast response

Accurate invoicing

EDI payments

Reduced stock holding

Accelerated Cash flow

Business opportunities

Customer lock-in