Serge creates new app videos w Reflector and sends them to Katy
Clients are generating topics, know of the project and know of the portal
KC passes survey to CW
MR tells KC about webinars
Katy joins Melissa a Monday support meeting to brief them on the final plan
Fill Melissa in
AV briefs AD on AU/US collab to update the content of the customer portal
Katy sends updated videos to Lou and Serge, who will post them
MR gives login process info to CW
CW responsible for distributing survey to current clients
CW responsible for getting login process information to current clients.
Kathy creates survey

Live Webinar Implementation Plan

c2

Support

Andrew Vick

Sales

Katy

Create list of benefits of the system

Katy

AV

Discuss benefit list and webinar progress

Melissa

Support

AD

Andrew Vick

Casandra

GENERATE SUPPORT TOPICS

MEETING ON SUPPORT WEBINAR TOPICS

Prioritize Topics

FIRST LIVE WEBINAR W/ GE: MAR 21ST

CREATE NEW PORTAL CONTENT

Create schedule of support webinars

Align benefit topics with overall messaging

Create schedule of sales webinars

Melissa

Kathy

Casandra

Clients' topics

Melissa

Georgia

Support team

Sergio

Katy

Lou