Records Management

Busness Support & Operations

Records Storage Management

Preferred Storage Vendor Destruction Process

Records Destruction Notification

Reporting & Monitoring

Premature Destruction

IMConnect Support

ReQuest Support

Abandoned Records

Shred Services

Order Processing

Compliance Monitoring

Vendor

Team Members

Shred Day Events

Shred Projects

Bin Usage Analysis/ Optimizations

Vendor Transitions

Foreclosure Cleanups

Enviornmental Tracking

Cost Analysis

Metrics Tracking

Facilities

Closures

Openings

Relocations

Restacks

Exception Reviews

Abandoned Records

Reporting & Monitoring

Media Destruction

Order Processing

Projects

Backup/Archival Tape Support

Abandoned Records

Reporting & Monitoring

BMSCAT - Contaminated Records

Contaminated Records Orders

Records Restoration Orders

Project Support

Legal Hold Support

Physical Records Holds

Place Holds

Modify Holds

Release Holds

Tracking/Reporting

Uploads to CRMS

Mailbox Support

CRMS

EILM

Shred Services

Media Destruction

EILM Budget & Invoice Management

Guidebooks/User Guides/Job Aids

EILM Consulting

Projects

Media

Shred

eRecords

Records Classification & Assignment of Retention Periods

Training

RM

CRMS

GRC

RIMA

IMConnect

Media Destruction

PWFI

RM EKOD

Shred

Communications

Change Management

CREST Sizing Review

Governance & Oversight

Governance Model

Credible Challenge

Risk Appetite Metrics

Proponent Duties

Horizontal Reviews

Define MRs

Manage MRs

Monthly CRAS+ Review

Risk Tool Information Validation

Monthly CICAT Review

Quarterly RCSA Review

Privacy Assessment

Compromised Data

Global Data

2nd LOD Activities

Reporting

BEA

KRIs

ORPR

Monthly Zaret Report

Risk Issue Awareness

Integrated Timeline

LOB Risk Surveys

Quarterly Complaints

A&E Report

501(b)

Dashboard Reports

Hogan

IVR

MDSS

Exclusion Trends

GLBA

Environmental Reporting

OCC Reporting

Vendor Management

Iron Mountain

Recall

SDA

BMS CAT

Vendor Management Requirements

BCP

CISE

Vendor Viability

Certifications

Vendor Scorecards

Contract Negotiations

VM SOR

Vendor Site Audit

BCP Simulations

Invoice Management

Policy

Policy Maintenance

Retention Schedules (includes Non-US)

Develpment

Maintenance

Updates

Non-Preferred Vendors

Identification

Tracking

Reporting

LOB/Vendor Support

Guidance

Exception Approvals

Annual Certifications

Application Decomissioning

Shred Bin Key tracking and Certification

EILM BCP Testing

RM Application Compliance Review

Audit Support

Tools & Technology

System Access Audits

PDD, BRD, UAT, BCP Testing

AU Cross Reference Tool

RIMA

CRMS

RMIB

Request Center

Media Destruction Database

RETMAN

Event Database

EILM Reporting

ERRS

RSM

ARD

Shred Request Tool

Key Log Database

Vendor Scorecard Database

Metrics Database

SharePoint Management

Documentum Management

Website managment