Customer

SQL

MQL

Lead

Prospect

Evangelist

Opportunity

Marketing

Sales/Marketing

Marketing

Sales/Marketing

Sales

Sales/Marketing

Sales

Contact unaware of our brand nor services
Chosen by a Prospecting team during the Listbuilding phase


A first-time web visitor, looking for a solution to their pain point/educates themself
Cold email, ad, social media clicker, reacts to Linkedin post/message

A returning web visitor who is browsing key pages
Seek information that teaches and educates about the general product you sell
Web visitor who fits BP
Fills out a form, sends email to us
Newsletter subscriber
Signs-up for a webinar
Downloads top-of-funnel content
Contacts from events

Fits BP & ICP
Needs sales-focused content and support
Downloas bottom-of-the-funnel content (gated case study, live demo)
Requests a discovery call
Requests a workshop

SQLs in a negotiations phase
SQL that decides to move forward with the proposal and asks for a quote




Won opportunity



Referral & partner companies

Lead

Prospect^

MQL

SQL

Opportunity

Customer

Evangelist