TELEFHONING

Answering

Good Morning/ Good Afternoon

This is.... / ..... speaking

How can i help you.

changing and appoinment

Im sorry I have to cancel the appoinment on...

Im afraid I cant manage our meeting....

Could we arrange another time?

Leaving a mensaje

Would you like to leave a message?

Could I leave a message

Could you ask...(her) to call...

Calling

Could I speack with...

Good morning this is.... calling for...

Making an appointment

When would be convenient for you

What time could we meet?

When would suit you?