Retention & Engagement
Strategies for retaining/engaging Employees
What's the end goal for organizations?
Increase fundraising?
Retain employees?
Attract top talent?
Collaboration
Boundary spanning
Evaluation of own organization
Create strategy
Feedback from employees
What does it look like?
Case studies of successful organizations
Culture
Trust
Accountability
DEI
Acknowledgment
Culture trumps strategy
Mission, Vision, and Values
How do these affect the culture?
Beginning of Presentation
History/Background
Why does this need to be focused on?
How can we expect to solve problems when we can't retain people?
Turnover creates costs
New generation of workers (Gen Z)
Talent pool - need to attract and retain top talent
Leadership
Actions/Behavior model wanted actions/behavior
Building relationships with employees
Strategic teams
Direction, Alignment, Commitment
Leadership Culture
Fundraisers
Why do some nonprofits have a difficult time with retention?
Heavy Workload/Lack of support
Lack of professional development
Lack of flexibility
Lack of benefits
Lack of job advancement opportunities
Pay
How does turnover affect fundraising?
New fundraisers don't know mission/programs
Constantly rebuilding relationships
Donor Retention is heavily focused on, but not fundraisers - the ones who create donor retention
Relationships diminished
Burnout
What does this look like?
Research
National Council of Nonprofits
Underdeveloped Study