THE MANAGEMENT AND ISSUES OF CULTURAL DIVERSITY IN TOURISM AND HOSPITALITY INDUSTRY
Type in the name of the story or historical event you are planning to summarize.
WHAT ARE THE 7 BARRIERS TO COMMUNICATION ?
1) Physical Barriers
2)Perceptual Barriers
3)Emotional Barriers
4)Cultural Barriers
5)Language Barriers
6)Gender Barriers
7)Interpersonal Barries
WHAT IS AN EXAMPLE OF CULTURAL COMPETENCE
For example, educator who respect diversity and culturally competent,have an understanding of , and honour,the histories,cultures,language,tradition,child rearing practices.Value children's different capacities and abilities.Respect differences in families' home lives
WHAT IS THE MEANING OF INTERCULTURAL COMPETENCE
Intercultural competence is a range of cognitive, affective,and behavioural skills that lead to effective and appropriate communication with people of other culture
WHAT IS INTERCULTURAL COMPETENCE AND WHY IS IT IMPORTANT
A solution is found for the problem or challenge.
Intercultural competence is the ability to function effectively, and to communicate and work with people from different cultural background
What was the solution to the problem? Type it in.
2.0 IDENTIFY INTERCULTURAL COMPETENCIES
Resolution is the part of the story's plot where the main problem is resolved or worked out.
3.0 EXPLAIN OTHER ISSUES IN CULTURAL DIVERSITY ON:
PHYSICAL OR MENTAL DISABILITIES AND LIMITATIONS
Example for physical. It happens to be a company that does not hire disabled workers, this cause many people with disabilities to find work to support their lives.
AGE
An example of the issues of cultural diversity age.In one company there are open interviews and all of them come from all ages.Majority all young and aged people with experience are not employed.This means that the company selects young people to work with them.
RELIGION
Examples for the issues of cultural diversity religion.When working under the company of other faiths such as the Malays to work under the Chinese company.Then he provided food that was not lawful and provided no facilities for muslims.
CULTURAL
Example for culture. In one village there are many different cultures.Among the Malay,Chinese and Indian.Many residents sit in groups of their own and do not associate with each other
GENDER
Example for gender issues.Nowdays, there are more male workers than women because of the strength of men over women
EXPLAIN CULTURAL DIFFERENCES
AND STYLE OF COMMUNICATION
To increase customer from foreign tourist due to the uniqueness of various nations.
It help employees to learn from each other, to understand each other differences
EXPLAIN CULTURAL
DIFFERENCES AND STYLE
OF COMMUNICATION
AND
This is the But moment in the story or event, when one or several issues arise, messing up the character's plans.
Non-Verbal Communication
For example, to accent the meaning of verbal messages.
Non-verbal communication describes the way people send and receive information to each other beyond words.
Verbal Communication
What is the conflict or problem that has occurred? Type it in.
An example of verbal communication is saying "No" when someone asks you to do something you don't want to do
What's the impact of this issue upon the action of events? Type it in.
Verbal communication is the use of sounds and words to express yourself, especially in contrast to using gestures (non-verbal communication)
What led to this issue? Type it in.
CROSS-CULTURAL ISSUES IN GLOBAL COMMUNICATION
This is the Wanted component in the story and it refers to what your character planned on doing in this story or event.
This type of communication involves an understanding of how people from different cultures speak, communicate, and perceive the world around them
Understanding cross-cultural communication is important for any company that has a diverse workforce or plans on conducting global business
Cross-cultural communication in an organization deals with understanding different business customs,belief and communication strategies
What are the character's plans? Type them in.
1.0 DEMONSTRATE MASTERY OF KNOWLEDGE AND UNDERSTANDING OF CULTURAL DIVERSITY ISSUES
It can be a person, an animal, a monster, a figure, an item, and it is the centerpiece of the entire story.
Who is the main character in the story? Type in his/her name.
