E-business encompasses a wide range of activities including buying and selling goods, servicing customers, and collaborating with business partners. It also involves e-learning and processing electronic transactions.
Why should organisations use the Internet in Business?
Opportunities for close alliances with stakeholders (suppliers, clients,....)
Transaction ease and convenience
Potential cost savings;
Ease with which a business can interact with and solve customer problems
Potential for widening consumer choice;
Access to a global market;
4 directions of integration:
Downward
Horizontally
Laterally
Vertically
Aim of E-buz Integration
Productivity.
Improvements in efficiency,
Aimed at cost savings,
E-Commerce Integration
Integration of technology
Cross-business integration
Vertical integration
E-business
refers to a broader definition of e-commerce, not just the buying and selling of goods and services, but also servicing customers, collaborating with business partners, conducting e-learning, and processing electronic transactions
E-commerce
describes the process of buying, selling, transferring, or exchanging products, services, and/or information via computer networks, including the Internet