类别 全部 - trust - technologies - innovation - costs

作者:Wan Rasyidah 3 年以前

240

11: FUTURE CHALLENGES FOR KM

The challenges in Knowledge Management (KM) are multifaceted, involving organizational culture, incentives, research, and technological advancements. Incentives play a crucial role in encouraging knowledge sharing within organizations, and these can be coercive, moral, or remunerative.

11: FUTURE CHALLENGES FOR KM

11: FUTURE CHALLENGES FOR KM

A Postmodern KM?

practices and lessons learned
Avoid weak incentives
Develop local content in local languages
Network
Promote knowledge sharing
Improve access to information and knowledge
focus on “discontinuous” and “fusion” innovation
fosters human intelligence and interaction rather than trying to replace them

KM Research Issues

empirical research in the corporate knowledge management world is limited
KM technologies
whether KM is an emerging discipline or just a new label for Information Management
the role of social and cognitive factors in knowledge codification

The Politics of Organizational Context and Culture

How to Provide Incentives for Knowledge Sharing
efforts to encourage knowledge sharing

Develop leaders and role models

Encourage, support, and sustain communities

Reorganize for sharing

Vary motivations by providing different types of incentives at different levels

Develop trust

Hire people who are willing to encourage knowledge sharing

Incentives

Coercive incentives

Moral incentives

Remunerative incentives

Shift to Knowledge-Based Assets

Types of dimensions
Process Focus
Human Focus
Customer Focus
Financial Focus
Types of intellectual capital
Customer capital
Organizational capital
Human capital
Cost
Costs of applying internalized knowledge
Absorption costs
Diffusion costs
Abstraction costs
Codification costs
data processing and data transmission costs.

Political Issues Regarding Access

none of the search engines individually indexed more than 16% of the total indexable content of the Web
they systematically exclude certain sites and certain types of sites in favor of others
information overload issue