Título
Operational roles
Administrative assistant
The administrative assistant, office assistant or receptionist serves as the first point of contact for visitors and
clients entering the business.
Keep staff schedules organized.
Communicate between clients and partners.
Manage telephone lines.
Customer service representative
Customer service representatives help customers solve problems, handle product returns and refunds and
resolve issues when customers are unsatisfied
Sales representative
Sales representatives connect with customers to sell their business' products or services.
Accountant
An accountant oversees the day-to-day transactions of companies, including sales transactions, expense
payments and tax reporting.
Human resource personnel
The human resources department is an essential component for any business, and the employees in this
department work under the supervision of the HR manager
Business analyst
Many companies employ business analysts who are responsible for evaluating the growth and development of
the business.
develops plans that help businesses
track profitability
projects future revenue.
This role analyzes market trends
Marketing specialist
Specialists perform several functions, such:
optimizing content for SEO purposes.
researching target demographics
as gathering customer data
Managerial business roles
Human resources manager
They oversee large teams within the
human resources department, or in smaller organizations, they may be in charge of only a few staff members.
Human resources managers direct the human resources department.
Finance manager
Finance managers usually analyze costs and revenue and use this data to prepare financial reports.
Project manager
Project managers oversee many of the planning and development processes for business projects.
These
professionals
finalize projects.
control
monitor
design
initiate
Product manager
Product managers analyze product markets and streamline processes related to product development.
Marketing manager
A marketing manager oversees the entire marketing department, depending on the size of the company
Executive and top-level business roles
Executive assistants
An executive assistant usually reports directly to the CEO and handles much of the CEO's administrative tasks
Vice President
The vice president initiates the president's decisions and plans by directing mid-level managers and team
leaders
President
the
president's role may encompass more defined tasks—like handling top-level decisions and directing their
management teams—rather than a broad range of executive functions.
Chief Technology Officer (CTO)
The chief technology officer (CTO) manages the technological functions of their organization.
ensure any technology they introduce meets the needs of their company
integrate new technology trends
Chief Marketing Officer (CMO)
The chief marketing officer (CMO) directs marketing campaigns, plans marketing budgets and manages the
entire marketing department of their company.
the CMO usually makes the final decisions
regarding
implementation of various marketing projects.
the development
Chief Financial Officer (CFO) or Controller
The chief financial officer (CFO), or controller, is responsible for the cash flow and the financial success of a
business.
Financial controller.
monitors company expenses and assets
CFO.
is responsible for finding investors and external funding opportunities to grow your business
Chief Operating Officer (COO)
A chief operating officer (COO) oversees the company's operations.
Chief Executive Officer (CEO)
The chief executive officer (CEO) of a company is the leading role responsible for making top-level decisions,
gathering resources that support the company and driving operational and structural changes that directly
influence organizational growth.
TYPES OF BUSINESS ROLES
Operation and production
At this level, business roles can encompass one or more professionals fulfilling the responsibilities of the same
role, especially in larger organizations.
Manager
They perform many of the essential mid-level business roles within an organization.
Executive
Ex:ample. A chief financial officer (CFO) is
responsible for overseeing the entire financial department.
Responsible for an entire organization or a large department within an organization.
