CHAPTER 5: ORGANIZING BUSINESS

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CHAPTER 5: ORGANIZING BUSINESS

Stage 3: Skills Needed by Managers

Human Relations Skills

Ability to deal with people.

Analytical Skills

Identifying relevant issues.

Conceptial Skills

Thinking in abstract terms and seeing parts come together.

Technical Expertise

Specialized knowledge and training

Stage 4: Levels of Management

Front-line Management

spend most of their time controlling and directing.

Notes

Direct employees performance daily

Middle Management

Involved in specific operations of the organizations.

High Level Management

High level managers such as Chief Executive Officer. Have many years of experience,spend most of their time planning.

Stage 2: Management Functions

Controlling

consists 5 activities:-measurig performance,comparing performance,identifying standards,investigating causes and taking actions like giving punishments.

Measuring and supervising progress.

Directing

Decision making authority will be given to younger employees to increase their morale.

Providing stimulant to the workers for them to work flawlessly like promising raised in salary or promotion.

Giving rewards and recognition to the one who deserved.

Encouraging employees to finish their work by providing deadlines.

Leading and instructing to achieve organization's goals.

Organizing

improving competitiveness.

helps avoid work duplication

Improves communication=can adapt with any environment.

Establishes line of authority

Helps creating a balanced and fair work.

Process to determine what and how to do the work or who will the the work.

Planning

Oftenly in a form of written documents that shows the guideline of an organization's objectives

4)Crisis Management(contingency planning)=postponed due to disasters, computer or internets problem and so on.

3)Operational Plans=very short term. Used to achieve tactical and strategic plan.

2)Tactical Plans=Specific and short term. Only used when needed.

1)Strategic Plans= used for longterm activity

These are the examples of planning:-

Stage 1: The Importance of Management

Acquiring suppliers: Reliable suppliers provide stocks and services as the business reach global markets. They also helps by providing solutions to reduce unnecessary expenses.

Managers

Staffing is when people are hired to carry out the work in an organization.

Downsizing is the termination of employees at the same time from an organization.

Can be in a group or a single individuals with leadership skills and are tasked to make decisions.

Management

Process to obtain organization's goals by using resources effectively and efficiently.