Genera

Mere som dette

Empowerment

af David Andrade

Beneficios de la expresión corporal Expresión corporal

af David gabriel Rea Lema.

COMUNICACIÓN ENFERMERA-PACIENTE

af Estrella González

Samsung Electronics

af Alex Montoya

Topic flotante

Genera

Name the character


Type in the name of the character whose change throughout the story you are going to analyze.

Example: Nick Carraway.

Ventajas

Marketing

Crecimiento

Innovación

Experiencia al cliente

Character's behavior

Think of the character's behavior at the beginning of the story and look for the way it changed throughout the story.

Por medio de

Persepciones

Garantiza

Confianza

Seguridad

Eficiencia

Qué es

La experiencia completa de un usuario con una empresa desde sus canales de servicio hasta concretado el objetivo final del usuario.

The reason for the change in behavior

What caused the character to change the first behavior you mentioned? Type in the reason for the change.

Example: 'because no one else was interested ', and he felt Gatsby shouldn't be left alone in his last moments.

Es decir

Proceso de compra-venta; el trayecto de un usuario desde el ingreso a la plataforma digital, hasta la aprobación y acreditación de la compra.

Novedad

Character's feelings

Focus on the way the character's feelings are presented at the beginning and at the end of the story, while explaining why they have changed.

Basado en

Globalización

Diversidad

Creatividad

Change of feelings

In what way did the character change the feeling you mentioned?

Type in a quote to support your statement.

Example: 'They are a rotten crowd. You're worth the whole damn bunch put together.' - Nick criticizing the Buchanans.

Satisfacción

Initial feelings

What was the character's initial belief? Type in a relevant quote.

Example: 'seems like the ragged edge of the universe' - Nick talking about Midwest, the place where he grew up.

Optimización

Initial feelings


How does the character feel about a certain subject at the beginning of the story? Type in a relevant quote to support your statement.

Example: "Reserving judgements is a matter of infinite hope."

El e-commerce y la experiencia al usuario

Title


Type in the title and author of the literary work that introduces the character.

Example: The Great Gatsby, by F. Scott Fitzgerald.

Es

El uso del canal online/digital cuyo principal objetivo es optimizar los procesos de compra y venta.

Lo que causa

Una alternativa muy efectiva para lograr una mayor fidelización de sus usuarios.