av Diego López för 3 årar sedan
149
Genera
La experiencia del usuario con una empresa abarca desde el primer contacto con sus canales de servicio hasta la finalización de la compra, incluyendo el proceso de compra-venta en plataformas digitales.
av Diego López för 3 årar sedan
149
Mer av detta
Name the character
Type in the name of the character whose change throughout the story you are going to analyze.
Example: Nick Carraway.
Character's behavior
Think of the character's behavior at the beginning of the story and look for the way it changed throughout the story.
The reason for the change in behavior
What caused the character to change the first behavior you mentioned? Type in the reason for the change.
Example: 'because no one else was interested ', and he felt Gatsby shouldn't be left alone in his last moments.
Es decir
Proceso de compra-venta; el trayecto de un usuario desde el ingreso a la plataforma digital, hasta la aprobación y acreditación de la compra.
Character's feelings
Focus on the way the character's feelings are presented at the beginning and at the end of the story, while explaining why they have changed.
Change of feelings
In what way did the character change the feeling you mentioned?
Type in a quote to support your statement.
Example: 'They are a rotten crowd. You're worth the whole damn bunch put together.' - Nick criticizing the Buchanans.
Initial feelings
What was the character's initial belief? Type in a relevant quote.
Example: 'seems like the ragged edge of the universe' - Nick talking about Midwest, the place where he grew up.
Initial feelings
How does the character feel about a certain subject at the beginning of the story? Type in a relevant quote to support your statement.
Example: "Reserving judgements is a matter of infinite hope."
Title
Type in the title and author of the literary work that introduces the character.
Example: The Great Gatsby, by F. Scott Fitzgerald.
Lo que causa
Una alternativa muy efectiva para lograr una mayor fidelización de sus usuarios.
