NA_MTC_LENDING_7560 (IBA) USSD Draft 2.1-Sheet 1

Mere som dette

Concept Map

af Ronald Ng

NA_MTC_LENDING_240_USSD Open to Buy 15Mar2022 Data-Original

af Gerald Naidoo

part time job and the effects on students

af Sean Ow

GAMIFICATION

af NAYELI CHECA

Customer Dials *682#

Welcome to MTC Services 1. Balance Enquiry 2. Bundles 3. Taamba 4. Aweh 5. Content 6. Airtime Top-Up 7. Trivia 8. Other

Option 4

Aweh products Bal: N$8.50 1. Aweh-O-Yeah 2. Aweh Subscribe 3. Aweh Renewal

Option 2

call canGetAdvance here to retrieve the maximum the subscriber qualifies for.

Aweh Subscribe Bal: N$8.50 1. SuperAweh - N$53 2. Aweh Prime - N$32 3. Aweh Gig - N$32 4. Aweh Go - N$13 5. OkaAweh - N$7 6. *. Back Reply:1-5

Highest Qualified Taamba = N$ 15

Option 5 BAL is >= bundle & Next Higher bundle is > BAL + Taamba (Continue with existing flow)

Use existing flow content and journey

Option 3 BAL is < bundle & Bundle > BAL + Taamba (Up-sell Complete)

Your balance is insufficient to complete your AwehGig request. Take a Taamba advance of N$ 5.00 and you can still get AwehGo. 1. Yes 2. No

Option 4 BAL is < bundle & Bundle <= BAL + Taamba (Assist Complete)

The decision to assist can now be made based on the bundle the subscriber chose and the maximum the subscriber qualifies for.

Your balance is insufficient to complete your AwehGo request. Take a Taamba advance of N$ 5.00 in order to get your AwehGo. 1. Yes 2. No

Take an Advance and purchase Aweh? 1. Yes 2. No

Could also be a direct EXIT?

Option 5 BAL is >= bundle & Taamba is enough to cover next higher Denom (Up-sell)

The decision to upsell can now be made based on the bundle the subscriber chose and the maximum the subscriber qualifies for.

Did you know that you qualify for a Taamba Advance of N$ 5.00 which means you can purchase AwehGo. To take Taamba Advance and purchase AwehGo select 1. Yes 2. No

With a QA of 15 and a difference between balance to cost of up-sell at 4.50, the closest Taamba denom needed to complete the purchase is N$ 5 We aim to give them only what they need to complete the purchase. If they qualified for 40 in this example, we would up-sell them to the Aweh Gig with a Taamba of 30.

Confirm OkaAweh Subscription - N$7? 1. Yes 2. No 3. Take an Advance and purchase another Aweh

Option 3

Redirect to Main menu

Thank you for using Aweh, hope to see you again soon.

EXIT:

You have successfully subscribed to OkaAweh.

EXIT: SMS 1 - Aweh Conf

Option 1

canGetAdvance is called again to get the specific denomination that covers the bundle purchase. processAdvanceis then called and the denomination amount passed.

You have successfully subscribed to Aweh Go.

EXIT: SMS 1 - Aweh Conf SMS 2 - Taamba Conf