Production process mapping questionnaire
BPMN hints for us
responsibitilies / skills for each step?
where are the main inventory/storage points ?
what are the documents entering and leaving each process step ?
what are the transportation methods ?
not-mandatory
mandatory
where are the main decision points ?
where are start, stop, restart, rework points ?
high-level overview
metrics & quality standards
any other requirements
business
SLAs
to-be (vision)
benchmarks
as-is
business rules
exceptions & procedures
special events
quality-check loops
rework loops
restart loops
frequency
what are the written / not-writen rules for each phase ?
roles & systems
which systems perform ?
which roles take part ?
central
local
main phases
input, output of each
e.g.
BI
warehousing
aquisition
....
post-processing
bridging
pre-processing
formatting
data-gathering
input, output of whole process
can we see the screenshots ?
graph
document
dashboards
reports
Subtopic
purpose
constraints
assumptions
general
administration & support processes
error handling
handling of business events
new supplier
reqular administration tasks
attributes of process steps
partial metrics & quality standards
do the benchmarks exist in all values?
Amount of data
restart / rework loops
frequency
duration
resources
human
location ?
skills needed ?
groups ?
roles ?
how many ?
technical
systems & tools involved
input and output
format
paper ?
electronic ?
way of delivery ?
where do they come from ?
quality
how are the data validated ?
type
documents
raw data
frequency ?
manual or automated ?
previous step, following step
