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The empathy map template is a visual tool used to identify and elaborate information about user personas.
Write the user persona name/group or any identifier you think is suitable to describe this user/group of users.
This is how 'Person A' feels. This category is all about how your product or service makes Person A feel. It is the emotional state with the interaction between Person A and your brand.
Estructuras Laminares :Entre las aplicaciones típicas de este tipo de estructuras se encuentran los fuselajes de las aeronaves, los cascos de los barcos y las cubiertas de grandes edificios.
Estructuras Trianguladas :Torres del tendido eléctrico, grúas, soportes de antenas, puentes de hierro
This is what 'Person A' says. The key points here are about expression and saying what Person A is thinking.
Estructuras laminares :Madera, metal laminado, y materiales compuestos como el hormigón armado,
This is how 'Person A' really thinks. These internal thoughts are usually not expressed or shared, they are kept in the Person A's mind.