ICT IN THE COMPANY DEFINITION:
ICT ( information and communications technology ), There are a set of technologies , media, and services developed to store, process and transmit information.
WHICH OF ICT USE IN YOU LIKE YOUR COMPANY TO IMPROVE MANAGEMENT PROCESSES ?
I think I would have it implemented the CRM (Customer Relationship Management) .
It is a tool that allows you to define a business strategy focused on the customer , in which the goal is to gather the maximum amount of information about customers to build long term relationships .
The idea is to know the customer, increase the value of the offer and achieve successful results. business management and is the key to generate competitive advantages.
EXPLANATION OF TECHNOLOGY APPLIED IN MY COMPANY B-QUANTUM
BALANCE SCORE CARD
It facilitates communication and understanding of the objectives of the company
Management provides a graphic image of the company operations.
It shows all the strategic indicators of all the levels of the organization.
There can be analyzed strategies that facilitate the capture of decisions and there help to check objective which might or not to reach to a length, medium and short term.
DATA CAPTURE TOOLS
To improve the processing of information and orders, it is important to possess the technology adapted to give him major speed and precision to the automation of the logistic operations.
Between the tools before mentioned they are: Handheld Scanner, Barcode, Computerized Shipping, Conveyor, GPS(Global Position System), Inventory tracking tecnology.
SYSTEMS FOR PLANNING AND AUTOMATION
There are exist tools or systems that help to automate the processes and procedures, with the objective to integrate the information, the functions and processes in the companies
TMS
WMS
IMS
ERP
THE ROLE OF ICT IN INPROVING INVENTORY PROCESSES
The Inventories can be realized by more frequency and it might have real time information about the stock. To improve the capture of information, and to locate the fixed assets are different of the advantages that the ICT can contribute to the logistic processes of the companies
By means of the application of ICT the processes can be optimized, diminish times, automate income and exits of products achieving agility and improvements in the services.
Actually the companies want to improve the service offered to the client, and seek for a reduction of costs without diminishing the quality.
