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核心價值
Core Values
台北榮總圖書館身為醫學中心的圖書館對專業人士應：
l增進健康醫學資訊的知識及技術。
l提供一個新的醫學專業知識的方向及角色以回應社會的需求。
l提供一個進階的健康醫學研究及實証醫學的實行。
l 對健康醫學科學圖書館維護及推展醫學倫理。
對一般社會大眾，應：
l 更進一步提升自我在健康醫學資訊的角色，對於凡是在從事醫療照護事業的人士或學生、研究者提供一個較好、較豐富的健康醫學資訊。
l推展實證醫學科學，以幫助醫療決策。
l幫助一般大眾或是病患及其家屬獲取健康科學新知及衛教資訊。
l推展對於類似機構在醫學資訊的合作及連結，以幫助所有需要醫學資訊的人。
對一般社會大眾，應
推展對於類似機構在醫學資訊的合作及連結，以幫助所有需要醫學資訊的人
幫助一般大眾或是病患及其家屬獲取健康科學新知及衛教資訊
推展實證醫學科學，以幫助醫療決策
更進一步提升自我在健康醫學資訊的角色，對於凡是在從事醫療照護事業的人士或學生、研究者提供一個較好、較豐富的健康醫學資訊
台北榮總圖書館身為醫學中心的圖書館對專業人士應
對健康醫學科學圖書館維護及推展醫學倫理
提供一個進階的健康醫學研究及實証醫學的實行
提供一個新的醫學專業知識的方向及角色以回應社會的需求
增進健康醫學資訊的知識及技術
2004-2009
We have also agreed a number of core values which define how the Library and its staff will work to implement the vision and mission:
* Service
* Excellence
* Learning
* Commitment
2003-2004
Core Values
The Core Values of the Library together clarify how the Library and its
staff work to achieve the Vision and Mission:
● Service
● Excellence
● Learning
● Commitment
2002-2003
Core Values
A number of Core Values have been proposed for the Library as an organisation, which together clarify how
the Library and its staff will work to achieve the Vision and Mission:
l Service
l Excellence
l Learning
l Commitment
Professional improvement through individual intellectual work
Professional solidarity
Toughtfulness or caring
Active participation
Information literacy
Equality of access
Preservation of record
As an organisation we value:
* Information – We value the power of information.
* Service – We focus services on our communities’ needs.
* People – We value and respect all people.
* Excellence – We strive for excellence and innovation.
* Treaty of Waitangi – We value the Treaty of Waitangi.
Treaty of Waitangi
People
Information
Core Values
The Ottawa Public Library has seven core values.
Intellectual Freedom
Intellectual freedom is a basic right in a democratic society. The Ottawa Public Library actively defends the right of library users to freedom of thought, belief, opinion and expression.
Equity of Access
As a democratic, publicly funded institution, the Ottawa Public Library is committed to providing basic services to every person in Ottawa, free of charge.
Education and Lifelong Learning
The Ottawa Public Library teaches children to love reading and promotes lifelong learning by providing the full range of resources needed for responsible citizenship and personal growth.
Bilingualism
As the largest English-French bilingual library in North America, the Ottawa Public Library believes in providing a strong bilingual context for all its services and programs.
Multiculturalism
The Ottawa Public Library preserves and enhances the multicultural heritage of the people of Ottawa.
Building Community
The Library believes in building strong communities and preserving community memory. It affirms its place as a community gathering place and the heart of the city’s intellectual infrastructure.
Right to Privacy
The Ottawa Public Library respects and protects the privacy of its users.
Right to Privacy
Building Community
Multiculturalism
Bilingualism
Equity of Access
CORE VALUES:
Equitable Access
The residents of the County of Brant have a right to equal access of information regardless of economic, social or geographic circumstances. Access to services will be structured to maximize convenience to customers.
Facilities
1. Undertake a planning process that will examine space requirements in light of local needs.
2. Where the existing facility space has been determined to be inadequate, develop a plan to improve the service delivery.
3. Develop a facility report to identify any barriers to the physical access or usage of resources at the sites.
Resources
1. Review the resources that are available such as, large print and books-on-tape to assess the extent and availability of formats accross the county.
2. Investigate options for standardizing internal and external signage in all facilities.
3. Develop a strategy to ensure equal access to information for all residents.
4. Develop a plan to educate the residents on maximizing virtual resources as well as print materials resources.
Client Centered Service
The County of Brant Public Library will work to create a strong service culture that builds loyal relationships with their customers and a better environment for their employees. To help develop a culture dedicated to delivering outstanding service to both external and internal customers, the Library will:
Client
1. Investigate the flow of a client's request for information or material through the system and develop a procedure to improve the process.
2. Create a customer service policy that will focus on empowering staff as a means to enable them to focus on the customer.
3. Develop a procedure to collect client comments and provide library responses.
4. Review and revise all existing policies. Additional policies will be developed to reflect local conditions and needs, and express a true commitment to service and leadership.
Staff
1. Develop strategies to improve communications between front-line staff and the administration staff.
2. Pursue measures to receive input from staff.
3. Support continual training and development of staff.
Innovation & Leadership
The County of Brant Public Library recognizes that change is an opportunity, and that those opportunities must be actively pursued to ensure the best possible delivery of service. To organize ourselves to look for innovation we will:
1. Promote active participation of our staff and Board on province-wide initiatives.
2. Seek partnerships from other community organizations to develop innovative strategies.
Intellectual Freedom
The County of Brant Public Library endorses the concept of intellectual freedom and will incorporate the following into the Library's policies:
1. A policy that endorses intellectual freedom.
2. Review and develop a statement concerning the rights and responsibilities of a child in a library.
Co-operation
Overall service to the community is optimized when local service providers co-ordinate efforts and develop links for exchanging ideas and information. Working together, the various agencies can produce an overall improvement in community services. The Library will:
1. Continue to build a good working relationship with the County Administration staff and other County departments.
2. Participate in community functions and support initiatives that help build a stronger community.
3. Promote and develop the library as a place of community where the public can meet neighbours, share ideas and explore individual pursuits.
Respect
Our greatest resource is our staff; our greatest strength is the people we serve. We will create and maintain a code of conduct built on respect for others based on the following priciples:
1. A professional and courteous manner at all times.
2. Each person's right to privacy and confidentiality.
3. Personal beliefs will not interfere with the library's mission.
Personal beliefs will not interfere with the library's mission
Each person's right to privacy and confidentiality
A professional and courteous manner at all times
Co-operation
Promote and develop the library as a place of community where the public can meet neighbours, share ideas and explore individual pursuits
Participate in community functions and support initiatives that help build a stronger community
Continue to build a good working relationship with the County Administration staff and other County departments
Review and develop a statement concerning the rights and responsibilities of a child in a library
A policy that endorses intellectual freedom
Innovation & Leadership
Seek partnerships from other community organizations to develop innovative strategies
Promote active participation of our staff and Board on province-wide initiatives
Client Centered Service
Staff
Support continual training and development of staff
Pursue measures to receive input from staff
Develop strategies to improve communications between front-line staff and the administration staff
Client
Review and revise all existing policies. Additional policies will be developed to reflect local conditions and needs, and express a true commitment to service and leadership
Develop a procedure to collect client comments and provide library responses
Create a customer service policy that will focus on empowering staff as a means to enable them to focus on the customer
Investigate the flow of a client's request for information or material through the system and develop a procedure to improve the process
Equitable Access
Resources
Develop a plan to educate the residents on maximizing virtual resources as well as print materials resources
Develop a strategy to ensure equal access to information for all residents
Investigate options for standardizing internal and external signage in all facilities
Review the resources that are available such as, large print and books-on-tape to assess the extent and availability of formats accross the county
Facilities
Develop a facility report to identify any barriers to the physical access or usage of resources at the sites
Where the existing facility space has been determined to be inadequate, develop a plan to improve the service delivery
Undertake a planning process that will examine space requirements in light of local needs
Our Values
We believe that libraries and the principles of intellectual freedom and free universal access to information are key components of an open and democratic society.
Diversity is a major strength of our Association.
An informed and knowledgeable membership is central in achieving library and information policy goals.
Effective advocacy is based upon understanding the social, cultural, political and historical contexts in which libraries and information services function.
Our Association's strategic plan will be continually reviewed and updated
Our Association will ensure that its staff are provided with tools and training necessary for them to excel at their jobs
Our Association places a high value on each of our members
Technology will be used in efficient and effective ways to further our goals
Our Association will be efficiently run, fiscally responsible and financially independent
Our Association will have a governance structure that is reviewed regularly and ensures that all sectors of the membership are represented
Our Core Values
The British Library has developed a set of core values which apply to all employees and to our dealings with all our contacts:
* Open consultative organisation
* Empowered, flexible and diverse workforce
* Non hierarchical decision making
* Staff who feel valued and recognised
* Strong performance management
Strong performance management
Staff who feel valued and recognised
Non hierarchical decision making
Empowered, flexible and diverse workforce
Open consultative organisation
The free flow of information and ideas
Our Core Values are
* quality service
* open communication
* commitment
* team work
* knowledge and learning
* innovation
Values are important in enunciating the culture of a work place. While individual staff may have different concepts about what is important in life, at CQU Library some common values have been identified.
Through the following value statements we aim to communicate the way in which we will work and interact with our clients within and outside the CQU community.
Quality Service
* friendly environment
* equity of access
* reliability
* equitable
* enthusiastic
* high level customer service
* client focus
* customer satisfaction
* courteous
* receptive
* flexibility
* prompt & efficient service
* accuracy
* professional
* value added services
Open Communication
* clear guidelines
* understanding
* demonstrating integrity
* friendly
* open two way communication
* approachable
* encouraging feedback
Commitment
* loyal
* efficient
* high level job satisfaction
* persevering
* demonstrating initiative
* having a positive attitude
* fun
* punctual
* demonstrating good time management
* patient
Team Work
* demonstrating a team environment
* flexibility
* collegiality
* understanding
* respect for others
* reliability
Knowledge and Learning
* care of resources
* the workplace is a learning community
* opportunities for staff development
* opportunities to learn
Innovation
* proactive
* demonstrating initiative
proactive
Knowledge and Learning
opportunities to learn
opportunities for staff development
the workplace is a learning community
care of resources
respect for others
collegiality
demonstrating a team environment
Commitment
patient
demonstrating good time management
punctual
fun
having a positive attitude
demonstrating initiative
persevering
high level job satisfaction
efficient
loyal
Open Communication
encouraging feedback
approachable
open two way communication
friendly
demonstrating integrity
understanding
clear guidelines
Quality Service
value added services
professional
accuracy
prompt & efficient service
flexibility
receptive
courteous
customer satisfaction
client focus
high level customer service
enthusiastic
equitable
reliability
equity of access
friendly environment
The Library's Core Values
The core values on which the Library bases its service are:
Client focus
We are attentive to the individual learning and educational needs of our diverse and dispersed clientele. We strive to provide equitable service to all clients.
Ethical conduct We commit ourselves to ethical behaviour, treating one another and our clients with respect, dignity and fairness.
Quality We evaluate what we do and strive for continuous improvement in service through the application of Quality Assurance systems and practices. We strive to deliver high quality services efficiently and cost effectively.
Cooperation We foster the spirit of cooperation and collaboration within the Library, within ACU National and beyond. We work collectively to achieve our goals, with each staff member taking personal responsibility for their role in the success of the team.
Professional rigour We set and attain high standards of professional performance. We ensure that all Library staff are enabled to fulfil their role.
Education and learning We value learning and, as professionals, contribute actively to ACU national's educational mission.
Based on these values, the five major goals identified in the Library Strategic Plan (2003-2005) are:
* Provide access to information resources that better match the requirements of the University community.
* Provide a full range of services to meet the diverse needs of our clients in a timely manner.
* Plan and provide well-managed, highly regarded and cost-effective library services.
* Provide systems and facilities that match the changing needs of our clients.
* Contribute actively to sharing expertise and resources, and promote collaboration with other libraries and institutions at a local and national level.
Last updated: 19 September, 2005
Education and learning
Professional rigour
Ethical conduct
Client focus
2007
Values
Collaboration within and across sectors
Commitment to resource sharing;
Commitment to access to information, ideas, and creative works without censorship;
Respect for the intellectual and creative endeavours of others;
Equitable access to services and resources;
Innovation in the application of new technologies and service models
Excellence in operational and service delivery;
Openness, responsiveness and customer focus;
Openness, responsiveness and customer focus
Excellence in operational and service delivery
Innovation in the application of new technologies and service models
Equitable access to services and resources
Respect for the intellectual and creative endeavours of others
Commitment to access to information, ideas, and creative works without censorship
Commitment to resource sharing
Collaboration within and across sectors
Values – Collaboration and Partnership
No individual university library can meet the needs of its users by standing alone.
Collaboration and partnership are therefore themes which run throughout this Strategic Plan. Some partnerships will be local; others will be based on a particular community of interest. Regional groupings of university librarians meet in most states.
The CAUL Strategic Plan is predicated on an environment in which Australian universtiy libraries will cooperate with each other to meet national needs for scholarly information, and to support the promotion of, and access to, Australian universities’ research output. By cooperating and collaborating with other national and international organisations CAUL will promote policies and influence practices that will benefit the Australian and the international scholarly community. In particular, close links are maintained with CONZUL (the Council of New Zealand University Librarians), and with CAUDIT (Council of Australian University Directors of Information Technology) and ACODE (Australasian Council of Open, Distance & E-Learning) as partners supporting teaching and learning.
2001
Values – Collaboration and Partnership
The key trends are global in their scope. No individual university library can face these alone.
Collaboration and partnership are therefore themes which run throughout this Strategic Plan. Some partnerships will be local; others will be based on a particular community of interest. Regional groupings of university librarians meet in most states.
The CAUL Strategic Plan is predicated on a precompetitive environment, in which Australian university libraries will cooperate with each other to meet national needs for scholarly information. By cooperating and collaborating with other national and international organisations CAUL will promote policies and influence practices that will benefit the Australian and the international scholarly community. In particular, close links are maintained with CONZUL (the Council of New Zealand University Librarians).
Values – Collaboration and Partnership
The key trends are global in their scope. No individual university library can face them alone.
Collaboration and partnership are therefore themes, which run throughout this Strategic Plan. Some partnerships will be local; others based on a particular community of interest.
The CAUL Strategic Plan for 1999-2005, outlines the areas in which Australian university libraries will cooperate with each other to meet national needs for academic information. By cooperating and collaborating with other national and international organisations CAUL will promote policies and influence practices that will benefit the Australian and the international scholarly community.
2002
ALIA core values statement
A thriving culture, economy, and democracy requires the free flow of information and ideas.
Fundamental to that free flow of information and ideas are Australia's library and information services. They are a legacy to each generation, conveying the knowledge of the past and the promise of the future.
Library and information services professionals therefore commit themselves to the following core values of their profession:
1. Promotion of the free flow of information and ideas through open access to recorded knowledge, information, and creative works.
We assert that this access across time and across cultures is fundamental to a thriving culture, economy and democracy.
2. Connection of people to ideas.
We guide, inform and educate the seeker in defining and refining the search, and foster intellectual freedom and all forms of communication.
3. Commitment to literacy, information literacy and learning.
We enable independent and formal lifelong learning by providing resources and expertise to meet the needs of learners, and of the human spirit.
4. Respect for the diversity and individuality of all people.
We accept each request without bias and in confidence, and strive to meet it with all our resources and expertise.
5. Preservation of the human record.
We seek to preserve the cultural memory, knowledge and evolved wisdom of humankind, to explain the past, illuminate the present and inform the future.
6. Excellence in professional service to our communities.
We strive for integrity, competence, personal growth, and service to our profession and to our communities.
7. Partnerships to advance these values.
We advocate co-operation between all library and information services, and with related agencies, for the private and public good.
Respect for the diversity and individuality of all people
Promotion of the free flow of information and ideas through open access to recorded knowledge, information, and creative works
2000
ALIA Board of Directors
ALIA has no core values statement to underpin its objects. The experience of the American Library Association Core Values Task Force has shown that the drafting of a set of core values takes time and careful consideration. The ALIA Board of Directors has drafted a statement derived from the ALA's own statement, which can be viewed in its final iteration at http://www.ala.org/congress/corevalues/draft5.html.
Draft core values statement
Drafted June 2000
The core values of the Australian Library and Information Association are:
* Assurance of free and open access to recorded knowledge, information, and creative works We recognise unfettered access to ideas across time and across cultures is fundamental to society and to civilisation.
* Connection of people to ideas We guide and educate the seeker in defining and refining the search; foster intellectual enquiry and freedom; and nurture communication in all forms and formats.
* Commitment to literacy, information literacy and learning We foster independent lifelong learning by providing resources that meet the differing needs of all learners and entertain and delight the human spirit.
* Respect for the individuality and the diversity of all people We honour each request without bias, and meet it with the fullness of tools at our command. We respect privacy, confidentiality, and the right of access to library and information services and resources regardless of race, creed, national origin, age, ability, gender, or sexual orientation.
* Preservation of the human record We seek to preserve the cultural memory of humankind and its many families, its stories, its expertise, its history, and its evolved wisdom so it may illuminate the present and make the future possible.
* Excellence in professional service to our communities We are committed to integrity, competence, personal growth, effective stewardship, and service to our profession and to our public.
* Partnerships to advance these values We believe in the interdependence of libraries and library staff and advocate collaboration between all types of libraries and information services for the public and private good.
Partnerships to advance these values
Excellence in professional service to our communities
Commitment to literacy, information literacy and learning
Information literacv
Equitable access
Service to clientele
Diversitv of opinion (expressed through collection development policies)
Professional neutrality
digital communicator
preservation
conten management
organizations with an interest in information counseling
Aesthetics
Justice
The public good
Tolerance
Respect for truth and the search for truth
Reading and the book are important
Library Values in a Digital Age (2005 台湾)
The value and values of libraries (2002)
Equity of access to recorded knowledge and information
Commitment to literacy and learning
Rationalism
Intellectual freedom
Technostress and Library Values (2001)
DEMOCRACY Democracy requires, among other things, that we extend all the benefits of library use to all our library users. This means that we should implement useful technology fully but also that we should not force our users into a technological Procrustean Bed because of an ideological inclination on our part. Democracy also requires us to ensure that minorities are protected, including those to whom technology is daunting or stressful.
STEWARDSHIP We are responsible for the human transcript today and tomorrow. When considering technology, we must also consider our duty to ensure that future generations know what we know and, therefore, ensure preservation and onward transmission of the records of humankind. There is no evidence that our present focus on digital records and their use is contributing to good stewardship or that this is of concern to the numerous technologically advanced thinkers in the field.
SERVICE Technology must always be in the context of its usefulness in giving service to individual users of our libraries and to society as a whole. This takes us back to the question of technology—tool or master? If we allow technological developments to drive the agenda, there will inevitably be negative effects on service. It is far better to define the services that we wish to supply and match the most appropriate technologies and nontechnological answers to those services.
INTELLECTUAL FREEDOM Apart from the great filtering controversy, other intellectual freedom issues arise from our use of current technologies. The ability to monitor the specifics of individual use of electronic resources is a tool with malign consequences in the wrong hands. We lack the invaluable control mechanisms of publishers in the world of the net and the web. This means that many of the decisions are shifted to librarians and to the end user. Though not necessarily a bad thing, that transfer of responsibility means that librarians must confront intellectual freedom issues far more often than before. We must always keep in mind that the principle of library users being entitled to access the texts, images, and sounds they need or want is not altered because those texts, images, and sounds are in digital form.
PRIVACY The threat to privacy posed by modern technology is real. From dot-com companies compiling detailed dossiers on the reading, viewing, and purchasing habits of their customers to law enforcers searching the hard drives of suspects, to constraints on the use of public terminals in libraries, it is evident that we lack a code of conduct that respects the right to privacy. Some of the current invasions of privacy may seem benign or at least harmless, but their potential abuses are many and far-reaching. Using electronic records to catch embezzlers, terrorists, and child pornographers may seem an appealing use of technological possibilities. How about, however, a slightly different society that uses those possibilities to track down political dissidents, gays, religious dissenters, and members of any other minority group? It is hard for librarians to influence the wider society, but, at the very least, we can do our best to preserve the privacy rights of library users and staff.
Commitment to literacy and learning
All libraries are predicated on the idea that the imparting, creation, and preservation of knowledge are vital to a civilized society. The sustained reading of complex texts is integral to that notion. A number of studies have shown that the true literacy (as opposed to the functional literacy) of the population is declining; thus, individuals cannot interpret and absorb texts. Unless you take the extreme view that we are moving rapidly into a post-literate, dominantly visual dystopia, we will have to ensure that libraries use technology to foster literacy and learning. Again, this means confronting some difficult questions and maintaining a clear view of technology as a tool to enhance, not an irresistible force to which we must surrender.
Rationalism Libraries stand for the triumph of human reason over superstition and mental darkness. We use a rational, scientific approach to all our activities as librarians, and the idea of the individual empowering herself through the acquisition of knowledge and information is at the heart of our profession. Technology, used rationally and in a human context, allows us to create an even better librarianship, but it needs to be assessed clearly and used in the light of logic and reason.
Equity of access
The dominant cliché of modern librarianship is the Digital Divide. Alas, this is not only a glib phrase worn out by overuse but also an encapsulation of real problems. For the poor, disabled, rural, young, very old, and/or a resident of the inner city, access to "the information age" is often limited or nonexistent. Libraries can do things to remedy this injustice and are duty bound to do so. "Free libraries freely available to all" was the rallying cry of the 19th-century public library pioneers. There is no such thing as a "free" library, and we often fall short of our ideals, but we should never cease to strive for the ideal of unfettered access to our services for all.
Building harmony and balance
We can conquer these and the other challenges that face us. We can build a new librarianship of harmony and balance that exalts the human over the technological, preserves the best of what we have, is based on agreed upon values, and explores the best of what is to be. In doing that, we can make lives (including our own) rich, productive, and multidimensional.
Building harmony and balance
Our Enduring Values (2000)
Equity of access to recorded knowledge and information
Literacy and learning
Rationalism
more controversial
the importance of an informal atmosphere to library effectiveness.
the librarian as teacher rather than infornation provider
the importance of the librarian rather than the collection as the source of information
the importance of access to information rather than collection building
information without charge
widely accepted
the importance of scholarly endeavors
the importance of each staff member to the organization
superior assistance to users
providing a balanced collection
equal access to information
Rival
Nihilistic
Anti-intellectual
Bureaucratic
Personal
Aesthetic
Conservative
Idealistic
Humanistic
General
Satisfaction
Social
Work
Professional
Reading and Books
Democratic
Philosophical
Stewardship
Cooperation and Partnerships
Words matter
People matter
Learning matters
We Believe:
In the power of words and their ability to elevate the quality of people's lives.
In the intrinsic worth and equality of every individual.
In the joy and fulfillment of learning and education.
In the satisfaction that good professional service affords the provider.
Learning matters
People matter
Words matter
Libraries in service to democracy
A library, like a democracy, is not static but changes and grows to meet the needs of its citizenry. Libraries have always been willing to adapt to new technologies, from the typewriter to the Internet. Libraries have created new services, from children's rooms to employment counseling to word processing. Libraries have expanded collection content, from dime novels to feature films to Web pages.
The public library is truly a remarkable institution. Any individual can walk into any public library in the nation and receive service at no direct cost. Even if not a citizen of the local community, the state, or even the nation, that person will still be treated in the same way as any other library user. The public library provides equal service to all people without discrimination.
An informed citizenry is the pillar of any democracy. The public library remains the only nonpartisan institution in society in which a citizen can obtain information covering all points of view on virtually any topic. Access such as this is simply unavailable in nondemocratic societies.
Franklin Delano Roosevelt best articulated the role of the library in a democratic society. During the darkest days of World War II, when the future of democracy was very much in question, he told the nation:
"Libraries are directly and immediately involved in the conflict which divides our world, and for two reasons. First, because they are essential to the functioning of a democratic society. Second, because the contemporary conflict touches the integrity of scholarship, the freedom of the mind, and even the survival of culture, and libraries are the great tools of scholarship, the great repositories of culture, and the great symbols of the freedom of the mind."
The evolution of the public library: • Social libraries were rooms of books available only to members • Subscription libraries had lower fees, more members, and books that circulated • The free library replaced fees with community funding-and went public
An informed citizenry is the pillar of any democracy
The public library is truly a remarkable institution
A library, like a democracy, is not static but changes and grows to meet the needs of its citizenry
Cooperation and Partnership
Competing
Usable Space
Effective Communication with users
Library Stewardship and Lasting Preservation
Literacy and Learning
Balanced Collections
Support for Democracy and Society
Privacy
Free and Equal Access to Information
Rational and understandable organization of information
Preservation of the cultural record
Fair use/copyright
Privacy/confidentiality
Free access to information
Equity of access
James J. Hill Reference Library
Hill Library Core Values
Accountability: We take responsibility for our actions and meet our obligations. We act in a financially responsible, ethical manner at all times.
Forward Thinking: We continually strive to find new ways to fulfill our mission and fund our services.
Genuine Concern/Caring: We genuinely care about the success of others.
Knowledgeable: We are current in our fields, and share our knowledge.
Collaboration: We work with all stakeholders, share responsibility, and seek out and work closely with other organizations to enhance our mutual capabilities.
Enduring History/Legacy: We promote and protect the legacy of James J. Hill, his Library, and its reputation as we promote Hill's entrepreneurial spirit.
Enduring History/Legacy
Knowledgeable
Genuine Concern/Caring
Forward Thinking
Wheelock College Library
Wheelock College Library Core Values
The Wheelock College Library promotes engagement with information resources to further the community’s curricular, research, and professional pursuits; leads in supporting lifelong learning; provides collections and services in appreciation of cultural, ideological, and global diversity; and serves as a gateway to knowledge.
serves as a gateway to knowledge
provides collections and services in appreciation of cultural, ideological, and global diversity
leads in supporting lifelong learning
promotes engagement with information resources to further the community’s curricular, research, and professional pursuits
Western Carolina University, Hunter Library
Hunter Library Core Values
Education and Lifelong Learning:
Hunter Library supports Western Carolina University's mission of teaching and learning. Librarians assist patrons to successfully and efficiently find and critically evaluate information. The Library provides access to the information patrons need to successfully complete university studies; provides a physical space devoted to scholarship; and encourages learning and reading as lifelong activities. The principal core value of Hunter Library is the belief in the intrinsic and extrinsic benefits of education and devotion to the critical role that the library plays in providing this education.
Collaboration and Consensus:
Library employees collaborate with students, faculty, and staff to collect information and to help patrons pursue and obtain quality information. Further, library employees work with each other to manage the interrelated operations of the library and often work in tandem with other libraries to provide information and services. The ability to listen to and respect the opinion of others; to develop consensus that satisfies all affected parties; to compromise when necessary; and to enthusiastically implement decisions that have been made through this process are highly valued qualities within the library organization.
Freedom of Inquiry:
Hunter Library plays a vital role in preserving freedom of academic inquiry at Western Carolina University through its commitment to rational, open, and critical inquiry; and through its provision of a balanced array of scholarly resources representing a variety of different points of view.
Respect for the Individual Patron:
Respect for each library patron dictates fundamental aspects of quality service. Library employees interact with patrons with integrity; strive for accuracy, equity of access, and privacy of patron records; and provide services to meet patrons’ needs.
Adaptability:
The mix of services offered by Hunter Library and the way in which they are provided continually change as new opportunities and challenges emerge. Always staying focused on the needs of patrons, the library continually seeks new ways to serve the university and to improve services already offered.
Respect for the individual patron
Freedom of inquiry
Collaboration and Consensus
Education and lifelong learning
University of Oregon Library
Core Values
* We value knowledge.
We hold important our role as a partner in a wider information community through which we create, collect, preserve, and enable access to resources for teaching and scholarship. We enhance our local resources through library consortia and networks.
* We value the diverse communities we serve.
We support the user's exploration of all points of view and the right to privacy. We provide our users with responsive services in an environment of teaching, research and lifelong learning.
* We value collegiality and collaboration.
We hear many voices before making decisions, and we encourage creativity and innovation in our pursuit of excellence.
* We value leadership.
We aspire to provide innovative leadership on campus and throughout the library community.
* We value efficacy and productivity.
We strive to make the most of all the resources at our disposal.
We value efficacy and productivity
We value leadership
We value collegiality and collaboration
We value the diverse communities we serve
We value knowledge
University of New Hampshire Library
Core Values
The UNH Library is committed to the following core values:
* The creation, acquisition, preservation and sharing of information and knowledge
o Teaching, learning and scholarship
o Academic and intellectual freedom
o Access to information
o Preservation of collections
* The provision of excellent service
o Flexibility and responsiveness to patrons' needs and expectations
o Confidentiality of patron information
o Adaptability to change
o Commitment to teaching
o The recognition of the importance of all Library personnel
o Respectful, open and imaginative departmental and administrative management
o Continuous professional development
o High morale and satisfaction
o Collegiality
o Interdependency of all Library departments
* The maintenance and enhancement of Library resources
o Best use of the Library's physical spaces
o Appropriate technology to support Library functions
o Responsible budgeting and development practices
o Recruitment and retention of high quality Library personnel
The maintenance and enhancement of Library resources
Recruitment and retention of high quality Library personnel
Responsible budgeting and development practices
Appropriate technology to support Library functions
Best use of the Library's physical spaces
The provision of excellent service
Interdependency of all Library departments
Collegiality
High morale and satisfaction
Continuous professional development
Respectful, open and imaginative departmental and administrative management
The recognition of the importance of all Library personnel
Commitment to teaching
Adaptability to change
Confidentiality of patron information
Flexibility and responsiveness to patrons' needs and expectations
The creation, acquisition, preservation and sharing of information and knowledge
Preservation of collections
Access to information
Academic and intellectual freedom
Teaching, learning and scholarship
University of Nebraska–Lincoln Libraries
CORE VALUES
The University Libraries create, acquire, and organize information and assist students, faculty, and the community to effectively access and use information. UNL Libraries are Nebraska’s only comprehensive research library, and are the only Association of Research Libraries (ARL) member in the state. The Libraries provide services to citizens throughout Nebraska. The Libraries collaborate with academic departments to achieve our goals.
The Libraries support the campus core values. The Libraries strive for excellence and have an ambitious goal of continuing to be a leading-edge comprehensive research library that provides high quality collections and services for our users. The Libraries will continue to pursue becoming one of the top 60 research libraries out of 113 in the country according to the Association of Research Libraries. We are strengthening our faculty by recruiting faculty in new areas. We have recently hired three digital learning librarians to work with multi-media, a Geographic Information Systems (GIS) services librarian, and a diversity librarian to work with students and faculty from a variety of cultures.
The Libraries research agenda includes work on scholarly communication issues, digitization, and the development of systems to create, capture, and preserve digital information. The research serves as a foundation for programs that advance the goals of an open scholarly communication system. The Libraries participates in the development of tools to support research and scholarship that informs practice and partner with teaching faculty on joint research projects, such as grants in water resources and numerous projects in the humanities.
The Libraries work with teaching faculty to foster the application of research into instruction. Collaborations include co-teaching classes, and partnering LI 110 with core courses. The LI 110 curriculum has been revised based on research on how students seek information in the new age to build the skills that students need to effectively use scholarly information. The Libraries also incorporate research from library and information science and other disciplines that study user behavior into the design of our instructional programs. We continually review and revise our services to incorporate new technologies and to meet the changing needs of our students. Student surveys, LI 110 evaluations, the LibQUAL+ survey, and focus groups help provide data to inform our decisions on how to remain student-centered.
As part of our land grant mission, the Libraries provide services to the academic, business and civic communities. We loan materials to every legislative district. We have added a public version of the multi-search option that allows searching across a number of databases. This search option supports the work of the Rural Initiative and will provide Nebraskans and others with ready access to a wide range of resources in support of sustainable communities. Further, the proposed Institutional Repository, an electronic archive of faculty research, will make faculty scholarship available to the public as well as to the academic community. The Libraries serve the business, architectural, and engineering industries with specialized collections and are the only patent and trademark depository in the state of Nebraska.
The Libraries strive for an inclusive climate based on learning organization theory as the foundation for its leadership and management styles. The learning organization philosophy is an inclusive approach that emphasizes each person’s contributions to the Libraries and to the University as a whole. Core competencies for managerial/professionals and office-service staff, and the values adopted by the library faculty, emphasize the importance of collegial approaches to work and creating a productive climate of inclusiveness.
The Libraries have increased support for diversity with the hiring of a Diversity Librarian in the Libraries and recruiting for a multicultural services librarian. The Libraries has established a diversity committee to help develop and implement a diversity plan within the Libraries and to signal to faculty and staff that diversity is an issue for which everyone is responsible. As a comprehensive research library, the Libraries try to represent multiple points of views and cultures in the collections and to make a wide variety of ideas and opinions available in the collections.
The Libraries have increased support for diversity with the hiring of a Diversity Librarian in the Libraries and recruiting for a multicultural services librarian
The Libraries strive for an inclusive climate based on learning organization theory as the foundation for its leadership and management styles
As part of our land grant mission, the Libraries provide services to the academic, business and civic communities
The Libraries work with teaching faculty to foster the application of research into instruction
The Libraries research agenda includes work on scholarly communication issues, digitization, and the development of systems to create, capture, and preserve digital information
The Libraries support the campus core values
The University Libraries create, acquire, and organize information and assist students, faculty, and the community to effectively access and use information
UMBS (University of Michigan, Ross School of Business), Kresge Business Administration Library
What It's All About:
Connectiong
Content and Customers
Through
Access and Service
Access and Service
Through
Content and Customers
Connecting
* University of Chicago Library
Library Values
In all of our interactions, we are guided by these values:
Knowledge
* We encourage the process of learning and the life of the mind.
* We celebrate truth seeking through discourse and investigation.
* We anticipate and contribute to scholarly inquiry.
* We promote the Library as both a real and virtual extended classroom.
* We embrace our role as collectors and custodians of the intellectual record.
Service
* We offer an environment that supports creativity, flexibility, and collaboration.
* We believe that each user of the Library is unique and important.
* We evolve to meet the changing needs of the Library and its users.
* We maintain a comfortable, welcoming and secure place for study, research, work, reflection and interaction.
Quality
* We commit ourselves to excellence.
* We seek out the best people and resources to accomplish our work.
* We support individual growth and organizational development.
* We work diligently to exceed the expectations of those we serve.
Integrity
* We relate to each other with honesty and candor.
* We adhere to the principles of fairness, justice and equality in our work.
* We promote the highest standards of our profession, including open and equitable access to information.
* We demonstrate a strong work ethic, taking responsibility for our actions, keeping our word, and following through on our commitments.
Respect
* We treat everyone with equal consideration and courtesy.
* We encourage differences in perspective, opinions and ideas.
* We consider the needs of others.
* We provide an environment that is inclusive and diverse.
Communication
* We engage in open and honest communication at all levels.
* We recognize the importance of Library-wide participation.
* We reach out to all segments of our user communities.
* We share information and solicit opinions about decisions that affect the success of the Library. March 2, 2004
March 2, 2004
We share information and solicit opinions about decisions that affect the success of the Library. March 2, 2004
We reach out to all segments of our user communities
We recognize the importance of Library-wide participation
We engage in open and honest communication at all levels
We provide an environment that is inclusive and diverse
We consider the needs of others
We encourage differences in perspective, opinions and ideas
We treat everyone with equal consideration and courtesy
We demonstrate a strong work ethic, taking responsibility for our actions, keeping our word, and following through on our commitments
We promote the highest standards of our profession, including open and equitable access to information
We adhere to the principles of fairness, justice and equality in our work
We relate to each other with honesty and candor
We work diligently to exceed the expectations of those we serve
We support individual growth and organizational development
We seek out the best people and resources to accomplish our work
We commit ourselves to excellence
We maintain a comfortable, welcoming and secure place for study, research, work, reflection and interaction
We evolve to meet the changing needs of the Library and its users
We believe that each user of the Library is unique and important
We offer an environment that supports creativity, flexibility, and collaboration
Knowledge
We embrace our role as collectors and custodians of the intellectual record
We promote the Library as both a real and virtual extended classroom
We anticipate and contribute to scholarly inquiry
We celebrate truth seeking through discourse and investigation
We encourage the process of learning and the life of the mind
Princeton University Library
Core Library Values
Excellence and Service
Taking action and direction to improve job performance in order to effectively meet the needs of patrons, staff, and other customers
* Anticipates and responds to patron needs and the needs of internal customers.
* Assists all library patrons in a courteous, fair, and non-discriminatory fashion.
* Learns and applies new skills and procedures as established by individual action plans.
* Identifies areas for continuous process improvement.
* Learns about other library jobs or functions that relate to or support the work of the unit.
* Exercises sound, and informed independent judgment when appropriate.
* Identifies work problems and moves them forward to resolutions in keeping with the expectations of the position and unit.
* Consistently meets clearly delineated deadlines
Teamwork, Collaboration, and Communication
Working well with others
* Cooperates with others toward the achievement of common goals.
* Seeks consensus and productive solutions to problems and conflicts.
* Actively contributes and fully participates in tasks of work unit and of the University and /or Library committees.
* Builds and maintains constructive relationships with colleagues.
* Effectively expresses oneself in written and oral communications.
* Keeps others adequately informed.
* Displays respect, tact, diplomacy, sensitivity and composure when interacting with others.
* Exhibits active listening skills.
Technical literacy
Effectively using the tools required for the job
* Supports and adapts to changes in the technical environment of the Library.
* Maintains current knowledge of appropriate computer applications and procedures.
* Proficiently and safely uses the appropriate equipment, hardware, and software required to perform individual job duties.
Personal responsibility
Being an informed and fully participating member of the workplace.
* Actively participates in Library education and training offerings that may enhance one's job performance.
* Demonstrates willingness to learn new tasks and procedures as required by the changing workplace.
* Displays initiative in organizing and prioritizing work, balancing needs for quantity and quality.
* Demonstrates awareness of the work unit's mission within the context of the Library's and University's missions.
* Keeps abreast of Library developments that may enhance one's job performance.
* Complies with all Library and University policies.
Revised 12/15/01
Personal responsibility
Complies with all Library and University policies
Keeps abreast of Library developments that may enhance one's job performance
Demonstrates awareness of the work unit's mission within the context of the Library's and University's missions
Displays initiative in organizing and prioritizing work, balancing needs for quantity and quality
Demonstrates willingness to learn new tasks and procedures as required by the changing workplace
Actively participates in Library education and training offerings that may enhance one's job performance
Technical literacy
Proficiently and safely uses the appropriate equipment, hardware, and software required to perform individual job dutie
Maintains current knowledge of appropriate computer applications and procedures
Supports and adapts to changes in the technical environment of the Library
Teamwork, Collaboration, and Communication
Exhibits active listening skills
Displays respect, tact, diplomacy, sensitivity and composure when interacting with others
Keeps others adequately informed
Effectively expresses oneself in written and oral communications
Builds and maintains constructive relationships with colleagues
Actively contributes and fully participates in tasks of work unit and of the University and /or Library committees
Seeks consensus and productive solutions to problems and conflicts
Cooperates with others toward the achievement of common goals
Excellence and Service
Consistently meets clearly delineated deadlines
Identifies work problems and moves them forward to resolutions in keeping with the expectations of the position and unit
Exercises sound, and informed independent judgment when appropriate
Learns about other library jobs or functions that relate to or support the work of the unit
Identifies areas for continuous process improvement
Learns and applies new skills and procedures as established by individual action plans
Assists all library patrons in a courteous, fair, and non-discriminatory fashion
Anticipates and responds to patron needs and the needs of internal customers
Oklahoma State University, Medical Library
Core Values
Excellence – We seek excellence in all our endeavors, and we are committed to continuous improvement.
Integrity – We are committed to the principles of truth and honesty, and we will be equitable, ethical, and professional.
Service – We believe that serving others is a noble and worthy endeavor.
Intellectual Freedom – We believe in ethical and scholarly questioning in an environment that respects the rights of all to freely pursue knowledge.
Diversity – We respect others and value diversity of opinion, freedom of expression, and other ethnic and cultural backgrounds.
Stewardship of Resources – We are dedicated to the efficient and effective use of resources. We accept the responsibility of the public’s trust and are accountable for our actions.
Stewardship of Resources
Excellence
Northeastern Illinois University, Ronald Williams Library
LIBRARY CORE VALUES
Professional Development Day
May 9, 2000
I. Service excellence
* Student centered
* Balance between books and electronics
* Public service
* Stay current with technology
* Preservation of information
* Comfortable rate of change of technology
* Love of books and people
II. Intellectual freedom and privacy
* Protection of privacy
* Intellectual freedom
* Stay involved in intellectual freedom
III. Cooperation and collaboration
* Organization of information according to standards
* Resource sharing
IV. Equal and open access to information
* Free access
* Advocate for free access to information
* Social responsibility to less fortunate
* Profit is not the bottom line
* Free download copies
V. Intellectual growth and lifelong learning
* Value of intellectual growth
* Stimulus for life-long learning
* Continue to educate students in library use
* Remembering the arts/culture
* Library as pillar of academic development
VI. Respect for individuals and human dignity
* Respect for ethnic diversity
* Consideration of others
* Recognition of achievements of staff
* Respectful and polite to ourselves and patrons
* Respect for expertise and staff development
VII. Integrity
* Personal integrity
* Channels of communication wide open
* Trust
Trust
Channels of communication wide open
Personal integrity
Respect for individuals and human dignity
Respect for expertise and staff development
Respectful and polite to ourselves and patrons
Recognition of achievements of staff
Consideration of others
Respect for ethnic diversity
Intellectual growth and lifelong learning
Library as pillar of academic development
Remembering the arts/culture
Continue to educate students in library use
Stimulus for life-long learning
Value of intellectual growth
Equal and open access to information
Free download copies
Profit is not the bottom line
Social responsibility to less fortunate
Advocate for free access to information
Free access
Cooperation and collaboration
Resource sharing
Organization of information according to standards
Intellectual freedom and privacy
Stay involved in intellectual freedom
Protection of privacy
Service excellence
Love of books and people
Comfortable rate of change of technology
Stay current with technology
Public service
Balance between books and electronics
Student centered
North Carolina A&T State University, Ferdinand D.Bluford Library
CORE VALUES
Equal Access, Freedom of Information, Life Long Learning, Resource Sharing and Service
Resource Sharing and Service
Life Long Learning
Freedom of Information
Iowa State University Library
Iowa State University Library
Core Values
Staff in the ISU Library are committed to the university’s core values, including:
-- land grant ideals;
-- a diversity of ideas, peoples, and cultures;
-- intellectual freedom;
-- leadership; and
-- excellence in all we do.
In addition, Library staff are committed to the following core values that guide library programs,
services, and activities at Iowa State.
1. We value user-centered services, including:
-- free and equitable access to information resources
-- the protection of users’ privacy, and the confidentiality of records
-- the use of customer feedback to improve services and programs
-- information literacy instruction that is integrated with teaching, learning & research.
-- physical facilities that are safe, comfortable, and conducive to study
-- electronic services that provide convenient, remote access to library resources & services
2. We value the careful selection, organization, & preservation of information
resources, including:
-- collections that are varied, balanced, and appropriate to our users’ needs
-- tools that provide timely and efficient access, local & remote, to information resources
-- preservation of intellectual content as well as physical artifacts, regardless of medium
3. We value leadership in all staff, who are expected to:
-- be professional and respectful in their interactions with each other and with users
-- be creative and innovative in planning and problem solving
-- make decisions at appropriate levels
-- focus more on achievement and outcomes, and less on process
-- hold themselves to high standards of personal responsibility & accountability
-- communicate clearly and effectively, using a variety of techniques
-- deal effectively and proactively with change
We value leadership in all staff, who are expected to
deal effectively and proactively with change
communicate clearly and effectively, using a variety of techniques
hold themselves to high standards of personal responsibility & accountability
focus more on achievement and outcomes, and less on process
make decisions at appropriate levels
be creative and innovative in planning and problem solving
be professional and respectful in their interactions with each other and with users
We value the careful selection, organization, & preservation of information resources, including
preservation of intellectual content as well as physical artifacts, regardless of medium
tools that provide timely and efficient access, local & remote, to information resources
collections that are varied, balanced, and appropriate to our users’ needs
We value user-centered services, including
electronic services that provide convenient, remote access to library resources & services
physical facilities that are safe, comfortable, and conducive to study
information literacy instruction that is integrated with teaching, learning & research
the use of customer feedback to improve services and programs
the protection of users’ privacy, and the confidentiality of records
free and equitable access to information resources
* Georgian Court University, Sister Mary Joseph Cunningham Library
Values and Beliefs
1. The Library acknowledges the Roman Catholic heritage of Georgian Court University and seeks to provide a collection that embodies this tradition.
2. The Library supports the educational mission of Georgian Court University, by providing the materials and services that contribute to the cultivation of scholarly study and the mastery of general and specific intellectual skills.
3. The Library believes it must assist in providing the intellectual growth of each student as a person of values and wisdom.
4. The Library has the responsibility to provide opportunities for faculty and staff to continually upgrade the depth and currency of their knowledge and expertise by providing materials for their research and professional development.
5. The Library believes that it is necessary to assist in the development of the overall scholarly, intellectually capable student in and beyond the classroom experience.
6. The Library has the responsibility to offer a program of library services that will meet or exceed the requirements and standards of the various professional associations and accrediting agencies.
7. The Library plays a vital role in continuing the development and perpetuation of an archival record of Georgian Court University.
8. The Library seeks to increase campus-wide and community awareness, recognition and support of its programs, collections and services.
The Library seeks to increase campus-wide and community awareness, recognition and support of its programs, collections and services.
The Library plays a vital role in continuing the development and perpetuation of an archival record of Georgian Court University.
The Library has the responsibility to offer a program of library services that will meet or exceed the requirements and standards of the various professional associations and accrediting agencies.
The Library believes that it is necessary to assist in the development of the overall scholarly, intellectually capable student in and beyond the classroom experience.
The Library has the responsibility to provide opportunities for faculty and staff to continually upgrade the depth and currency of their knowledge and expertise by providing materials for their research and professional development.
The Library believes it must assist in providing the intellectual growth of each student as a person of values and wisdom.
The Library supports the educational mission of Georgian Court University, by providing the materials and services that contribute to the cultivation of scholarly study and the mastery of general and specific intellectual skills.
The Library acknowledges the Roman Catholic heritage of Georgian Court University and seeks to provide a collection that embodies this tradition.
Dr. Charles E. Murphy Elementary School, Dr. Charles E. Murphy Library Media Center
Library Core Values
LEARNING We commit ourselves to continuous learning.
RESPECT We respect others and materials in the Library
RESPONSIBILITY We take responsibility for ourselves.
In the library we focus on three core values: learning, respect and responsibility. The children make a promise to commit themselves to continuous learning; respect others and the materials in the library media center; and take responsibility for themselves. These core values are central to our interactions with other people, and central to our pursuit of learning.
Students are expected to follow the Library Core Values during library class. If students don't follow the core values, they are given a warning. If they continue to ignore the core values, they are given a time out until they are ready to rejoin the rest of the class. Other sanctions may be implemented if needed such as: making up missed work, no book check-out, a call home, or an after school detention. Students who follow the library core values are eligible to get a bookmark, be a student teacher, or serve as a library helper.
Responsibility
California State Polytechnic University Library
Core Values of Librarianship
Members of the library and information science profession are guided by a set of values that are universally applicable, regardless of their special role and the type and size of institution or organization they serve. Arising from these and from our own professional lives are shared core values - timeless, universal, and inclusive. We hold these values as the foundation of librarianship:
* The connection of people to ideas.
All others flow from that. We guide the seeker in defining and refining the search; we foster intellectual inquiry; we nurture communication in its myriad forms and formats.
* Unfettered access to ideas.
We recognize access to ideas across time and across cultures as fundamental to society and to civilization.
* Learning in all its contexts.
We select and make accessible materials that support the scholar, allow democracy to flourish, nourish creativity, and permit people to learn in and outside of formal education throughout their lives.
* Freedom for all people to form, to hold, and to express their own beliefs.
Each person has the right to seek, to know, and to find within the context of their own lives.
* Respect for the individual person.
We honor each request without bias and we meet it with the fullness of tools at our command. We respect the individual's need for privacy and for confidentiality in their search or their study.
* Preservation of the human record.
The cultural memory of humankind and its many families, its stories, its expertise, its history, and its wisdom must be preserved from the past so it illuminates the present and makes the future possible.
* Interdependence among information professionals and agencies.
Librarianship is collaborative by nature, and collections and services evolve through that collaboration.
* Professionalism in service to these values.
Our commitment requires integrity, competence, effective stewardship, and service to our discipline as well as to our public.
Learning in all its contexts
Buffalo State, E. H. Butler Library
CORE VALUES
* Quality service and fair use of information for students, faculty, and staff
* Intellectual freedom and equitable access to information in all forms: books, periodicals, audiovisual, and digital
* Acquisition, conservation, and preservation of information from the past for the future
* Provision of a gateway to success in the intellectual world through information literacy and teaching
* Provision of a centrally located venue for intellectual exchange and cultural enrichment
Adopted by Library Administrative Board, 2/10/2004
Provision of a centrally located venue for intellectual exchange and cultural enrichment
Provision of a gateway to success in the intellectual world through information literacy and teaching
Acquisition, conservation, and preservation of information from the past for the future
Intellectual freedom and equitable access to information in all forms: books, periodicals, audiovisual, and digital
Quality service and fair use of information for students, faculty, and staff
Bowling Green State University Libraries
UNIVERSITY LIBRARIES CORE VALUES
Emulating the core values of BGSU, the University Libraries affirm the following:
Service quality
• listening to our users
• collaboration to make users our priority
• professional and respectful interactions with our users
Valuing and reflecting diversity
• inclusive recruitment and hiring practices
• diversity programming recognized on campus and beyond for its excellence
• cultural exchange activities
• cultivation of a supportive workplace environment
Equal access to accurate information
• judicious selection of relevant materials
• onsite and remote access
• timely and accurate bibliographic records
Intellectual freedom
• diverse collections
• respect for different viewpoints
Open communication and sharing of information
• representation in decision-making processes
• professional/collegial relationships
Responsible stewardship
• stewarding all our resources
• efficiencies in work processes
Accountability
• honoring our commitments
• being institutionally and personally responsible
Partnerships
• collaboration in the library
• collaboration with the BGSU community and beyond
Full participation in university governance
• representation at all levels by faculty and staff
Preservation of information
• collaboration to select library and archival materials for storage and preservation
• using cost-efficient quality supplies, equipment, and processes to ensure optimum
preservation of library and archival materials
Leadership
• innovation
• continuous organizational learning
• teamwork
• assessment and transformational change
• UL staff research and scholarly activity
UL staff research and scholarly activity
assessment and transformational change
teamwork
continuous organizational learning
innovation
Preservation of information
using cost-efficient quality supplies, equipment, and processes to ensure optimum preservation of library and archival materials
collaboration to select library and archival materials for storage and preservation
Full participation in university governance
representation at all levels by faculty and staff
Partnerships
collaboration with the BGSU community and beyond
collaboration in the library
Accountability
being institutionally and personally responsible
honoring our commitments
Responsible stewardship
efficiencies in work processes
stewarding all our resources
Open communication and sharing of information
professional/collegial relationships
representation in decision-making processes
Intellectual freedom
respect for different viewpoints
diverse collections
Equal access to accurate information
timely and accurate bibliographic records
onsite and remote access
judicious selection of relevant materials
Valuing and reflecting diversity
cultivation of a supportive workplace environment
cultural exchange activities
diversity programming recognized on campus and beyond for its excellence
inclusive recruitment and hiring practices
Service quality
professional and respectful interactions with our users
collaboration to make users our priority
listening to our users
Bowdoin College Library
Core Values
We believe:
• in the individual right to intellectual pursuit, free from censorship or violation of privacy;
• in nurturing the intellectual curiosity that leads to lifelong learning;
• in preserving connections to the past while embracing the challenges of the future;
• that in an ever-changing world, success depends upon flexibility, innovation and a
constant reassessment of the needs of our community;
• that the strength of our library depends not only on its collections and services, but also on
the quality of its staff;
• that the workplace should foster accomplishment, individual achievement and growth;
• in treating our colleagues and patrons with dignity, honesty, good humor, and a respect for
social and cultural diversity; and
• that outstanding library service requires continuous collaboration, cooperation and clear
communication.
We believe
outstanding library service requires continuous collaboration, cooperation and clear communication
in treating our colleagues and patrons with dignity, honesty, good humor, and a respect for social and cultural diversity
that the workplace should foster accomplishment, individual achievement and growth
that the strength of our library depends not only on its collections and services, but also on the quality of its staff
that in an ever-changing world, success depends upon flexibility, innovation and a constant reassessment of the needs of our community
in preserving connections to the past while embracing the challenges of the future
in nurturing the intellectual curiosity that leads to lifelong learning
in the individual right to intellectual pursuit, free from censorship or violation of privacy
Binghamton University Library
Established Core Values
Responsiveness
Communication
Accessibility
Professional Behavior
Team Work
Team Work
Professional Behavior
Accessibility
Responsiveness
Auburn University Library
Underlying the operation of any organization are the values that define its culture and shape its actions. In our commitment to provide information services in an ethical and professional manner, and in light of our tradition of excellence, the Auburn University Libraries are committed to the following values:
Service: The Library provides superior service in an open, receptive, and courteous manner. Fundamental to our philosophy of service is a commitment to freedom of information.
Quality: The Library strives for excellence in every aspect of its activities.
Effectiveness: All Library activities are designed to accomplish its missions. Optimal results are achieved through efficient use of resources and a responsive organizational structure.
Integrity: We are dedicated to creating an environment characterized by ethical behaviors, accountability, and honesty. We are committed to the principles of academic freedom and open communication.
Innovation: The Library constantly seeks, tests, and employs new and creative methods of improving its services and the use of its resources.
Fairness: The Library values diversity in its staff, users, and collections. We strive to provide equity of access to information, and a climate of openness, acceptance, and respect for all individuals and points of view.
Participation: The Library encourages and supports widespread participation in the planning, implementation, and ongoing evaluation and improvement of its programs and activities.
Staff Development: We encourage and support the development of a knowledgeable, versatile, and skilled staff. We take measures to promote and foster superior performance, individual growth, and opportunities for career development.
Collaboration: We work collaboratively with each other, with our University colleagues, and with colleagues in other institutions throughout the world.
Collaboration
Staff Development
Integrity
Effectiveness
Quality
* Arizona State University Library
Core Organizational Values
UL 2000
During the strategic planning process, more than one hundred staff members participated in sessions in which they identified the core values held by the Libraries. The following draft statement of core values is the product of this critically important activity:
As a service organization, we value:
* the educational process of which we are an integral part,
* friendly, helpful, superior service to our user community,
* generosity: providing open access to all our resources,
* technology in the service of people,
* the diversity of our resources and collections,
* inclusiveness: outreach to all our users.
In the process of getting our work done, we value:
* work of high quality that results in satisfied customers,
* the competence, knowledge, efficiency, expertise, and diversity of skills that foster superior quality,
* the development of our staff and their skills,
* professionalism at all levels,
* innovation, creativity, and risk-taking,
* flexibility and adaptability.
As a community, we value:
* cooperation, teamwork, esprit de corps,
* open communication,
* respect and trust among members,
* idealism and vision,
* the diversity that makes us strong.
As a community, we value
the diversity that makes us strong
idealism and vision
respect and trust among members
open communication
cooperation, teamwork, esprit de corps
In the process of getting our work done, we value
flexibility and adaptability
innovation, creativity, and risk-taking
professionalism at all levels
the development of our staff and their skills
the competence, knowledge, efficiency, expertise, and diversity of skills that foster superior quality
work of high quality that results in satisfied customers
As a service organization, we value
inclusiveness: outreach to all our users
the diversity of our resources and collections
technology in the service of people
generosity: providing open access to all our resources
friendly, helpful, superior service to our user community
the educational process of which we are an integral part
Ypsilanti District Library
YDL's Core Values
* Public Trust: We commit to being fiscally responsible with public resources, to protecting patron confidentiality, and to providing safe, well-maintained and accessible facilities.
* Equal Access: We believe in equal access to all YDL resources.
* Diversity: We are committed to reflecting the diversity of our community through our collections, services and staff.
* Excellent Service: We commit to excellent service by providing accurate and reliable information in a respectful interaction between well-trained, friendly and efficient staff and all members of our community.
* Outreach and Partnership: We will actively develop partnerships and joint activities with community groups to further the YDL mission.
* Idea Gathering Place: As an idea-gathering place, the library promotes the democratic ideals of intellectual freedom by providing or a free exchange of information and ideas from a wide variety of viewpoints.
Idea Gathering Place
Outreach and Partnership
Excellent Service
Equal Access
Public Trust
* The Seattlele Public Library
Organizational Values
Service to our users is our reason for being. Those who need us most should be our highest priority.
* All employees, volunteers and friends of the Library are valued as human beings and for their important contributions to our service.
* We are a learning organization that is open, collegial, and risk-taking; we nurture our talents and each other and constantly reassess our services and methods to adapt to the changing needs of our community.
* We support and defend intellectual freedom and the confidentiality of borrowers' and inquirers' use of the Library.
* All Library services are provided in a nonpartisan and non-judgmental manner that is sensitive to and supportive of human differences.
* Both staff and patrons are encouraged to laugh often and out loud.
Both staff and patrons are encouraged to laugh often and out loud
All Library services are provided in a nonpartisan and non-judgmental manner that is sensitive to and supportive of human differences
We support and defend intellectual freedom and the confidentiality of borrowers' and inquirers' use of the Library
We are a learning organization that is open, collegial, and risk-taking; we nurture our talents and each other and constantly reassess our services and methods to adapt to the changing needs of our community
All employees, volunteers and friends of the Library are valued as human beings and for their important contributions to our service
* The Newark Public Library
Values
The library board, administration, and staff share these core values of the library profession, which shape their common vision and guide their work:
* Connection of people to ideas. We guide the seeker in defining and refining the search; we foster intellectual inquiry; we nurture communication in all forms and formats.
* Assurance of equitable access to recorded knowledge, information and creative works. We recognize access to ideas across time and across cultures is fundamental to society and to civilization.
* Commitment to literacy and learning. We aid people to become independent lifelong learners by selecting and offering materials that support the differing needs of all learners and that entertain and delight the human spirit.
* Respect for the individuality and the diversity of all people. We honor each request without bias, and we meet it with the fullness of tools at our command. We respect the individual’s need for privacy, confidentiality, and the right of access to library and information services and resources regardless of race, creed, national origin, age, ability, gender, or sexual orientation.
* Freedom for all people to form, hold, and to express their own beliefs. All people have the right to seek, to know, and to find.
* Preservation of the human record.The cultural memory of humankind and its many families, its stories, its expertise, its history and its evolved wisdom must be preserved so it may illuminate the present and make the future possible.
* Excellence in professional service to our communities. Our commitment requires integrity, competence, personal growth, effective stewardship, and service to our discipline as well as to our public.
* Formation of partnerships to advance these values. We believe in the interdependence of libraries and librarians and advocate collaboration in all areas and between all types of library, knowing that collections and services evolve successfully through such collaboration.
1 American Library Association, Librarianship and Information Service: A Statement on Core Values (March 2000).
____________________________
1American Library Association, Librarianship and Information Service: A Statement on Core Values (March 2000).
Assurance of equitable access to recorded knowledge, information and creative works
Rochester Public Library
Core Values
The Rochester Public Library is committed to providing quality library service. Staff is committed to providing prompt, objective, confidential, and knowledgeable responses to requests for assistance. Staff is committed to assisting library users in finding, using, and evaluating information sources, to meeting demand for popular materials, and to making the use of the library a pleasant experience for our users. Rochester Public Library serves all users fairly and equally.
The Rochester Public Library is committed to intellectual freedom and the need for the library collection to represent many different points of view. Library staff believe that individuals are responsible for making their own choices regarding appropriateness of materials, and that parents/guardians are responsible for the choices made for their children.
The Rochester Public Library is committed to education. Staff seek to provide service for students, teachers and independent learners, to provide learning opportunities for all members of our community, and to assist school media centers where practicable.
The Rochester Public Library is committed to providing basic library services at no charge. This includes general access to online resources. Some optional services may carry a fee. Access to library service and electronic information will not be denied because of inability to pay fees.
The Rochester Public Library respects intellectual property rights and copyright law. These legal rights may affect access to resources and remote accessibility.
The Rochester Public Library acknowledges that available public monies control our ability to fund collections, formats, staff, and technology. Staff strives to support growth within our tax supported budget and to expand the funds available through grants, contributions, and other fund sources.
The Rochester Public Library views technology as a means to the end of better library services and not an end in itself. Staff are committed to assisting and providing training and educational opportunities for those who view technology as a barrier to library use.
The Rochester Public Library honors diversity, and seeks to represent diversity in its collections, programs, services, workforce, and other areas.
Core Values Summary
RPL sets priorities for funding and management of programs, services, collections, and resources based upon the following core values:
1. RPL is committed to providing quality library service.
2. RPL serves all users fairly and equally.
3. RPL is committed to intellectual freedom.
4. RPL is committed to education.
5. RPL is committed to providing basic library services at no charge.
6. RPL respects intellectual property rights and copyright laws.
7. RPL acknowledges that available public funding impacts our ability to fund hardware, collections and formats.
8. RPL views technology as a tool to achieve better library services.
9. RPL honors diversity, and seeks to represent diversity in its collections, programs, services, and other areas.
RPL honors diversity, and seeks to represent diversity in its collections, programs, services, and other areas
RPL views technology as a tool to achieve better library services
RPL acknowledges that available public funding impacts our ability to fund hardware, collections and formats
RPL respects intellectual property rights and copyright laws
RPL is committed to providing basic library services at no charge
RPL is committed to education
RPL is committed to intellectual freedom
RPL serves all users fairly and equally
RPL is committed to providing quality library service
Redwood City Public Library
These Library Core Values were defined when the mission statement was adopted.
1) The Library is driven by community needs.
2) Free basic Library services are offered to our community.
3) A person's right to use a Library will not be denied or abridged because of
origin, age, background, or views.
4) The Library actively promotes and defends the principles of intellectual
freedom and acquires materials which represent the widest diversity of views
and expressions.
5) We value our patrons.
6) We value our employees.
7) We encourage innovation and creativity.
8) We actively promote our services and the use of our collections by all
segments of our diverse populations.
9) We provide materials and services which lead to an informed and literate
citizenry.
10) We value ethical, fiscally responsible stewardship of public resources.
We value ethical, fiscally responsible stewardship of public resources
We provide materials and services which lead to an informed and literate citizenry
We actively promote our services and the use of our collections by all segments of our diverse populations
We encourage innovation and creativity
We value our patrons
The Library actively promotes and defends the principles of intellectual freedom and acquires materials which represent the widest diversity of views and expressions
A person’s right to use a Library will not be denied or abridged because of origin, age, background, or views
Free basic Library services are offered to our community
The Library is driven by community needs
PLCMC (The Public Library of Charlotte & Mecklenburg County)
Library's Core Values
Service Excellence:
We are customer focused and deliver positive experiences. Our employees are knowledgeable and seek to understand our users� needs and points of view. We demonstrate friendliness, reliability, provide convenient and timely service, and are proactive in offering options and solutions to the public and each other. We are committed to accessibility.
Innovation:
We pursue innovation as a means to keep our services and technology contemporary and vibrant.
Lifelong Learning:
We play a unique role in our community so that learning can thrive. We offer comprehensive services and programs that encourage intellectual and professional development of individuals throughout their lives. The Library supports reading and lifelong learning within its walls and by taking services out into the community. We provide services for learners of all ages and especially for early literacy development. Our employees are knowledgeable about the different ways people of all ages learn.
Freedom to Know:
We provide free and equal access to library resources and facilities. We support the open exchange of information and of ideas that represent multiple points of view. We value the benefits of diversity. Our employees handle requests for information in a manner that protects and respects every user抯 right to know and right to read.
Integrity & Trust:
We serve the residents of Mecklenburg County with financial integrity. Our employees operate the library system efficiently and effectively.
Staff Appreciation:
We recognize that the Library抯 employees are our most valuable resource. Therefore, we treat each other with respect. We value team work. We encourage staff to pursue their personal and professional goals. We maintain open and honest communication. We attract, celebrate, and retain outstanding staff members.
Staff Appreciation
Integrity & Trust
Freedom to Know
Lifelong Learning
Service Excellence
Nutley Public Library
Core Values
The Board of Trustees and Library Staff share these core values of the library profession, which shape their common vision and guide their work:
Connection of people to ideas. We guide the seeker in defining and refining the search; we foster intellectual inquiry; we nurture communication in all forms and formats.
Assurance of equitable access to recorded knowledge, information and creative works. We recognize that access to ideas across time and across cultures is fundamental to society and to civilization.
Commitment to literacy and learning. We aid people to become independent life-long learners by selecting and offering materials that support the differing needs of all learners and that entertain and delight the human spirit.
Respect for the individuality and the diversity of all people. We honor each request without bias, and we meet it with the fullness of tolls at our command. We respect the individual's need for privacy, confidentiality and the right of access to library and information services and resources regardless of race, creed, national origin, age, ability, gender or sexual orientation.
All people have the right to seek, to know and to find. People have the freedom to form, hold and express ideas.
Preservation of the human record of Nutley, New Jersey in collaboration with other community agencies and groups. The cultural memory of the community and its many families, its stories, its expetise, its history and its evolved wisdom must be preserved so it may illuminate the present and make the future possible.
Excellence in professional service to our community. Our commitment requires integrity, competence, personal growth, effective resource allocation and stewardship and accountability to our discipline as well as to our public.
Formation of partnerships to advance these values. We believe in the interdependence of libraries and librarians and advocate collaboration in all areas and between all types of libraries and community groups, knowing that collections and services evolve successfully through such collaboration.
-adapted from American Library Association, "Librarianship and Information Service: A Statement on Core Values," (March 2000)
Adopted by
The Board of Trustees
Nutley Public Library
June 27, 2001
Formation of partnerships to advance these values.
Excellence in professional service to our community.
Preservation of the human record of Nutley, New Jersey in collaboration with other community agencies and groups.
All people have the right to seek, to know and to find.
Respect for the individuality and the diversity of all people.
Commitment to literacy and learning.
Assurance of equitable access to recorded knowledge, information and creative works.
Connection of people to ideas.
* New York State Library
03/02/01
STATE LIBRARY
CORE WORK VALUES AND GROUNDRULES
This document proposes a set of core values and groundrules for the State Library's
Research Library. The document was prepared by the Parallel Organization and is
reviewed by the Strategic Planning Management Group (Exec and Associates).
Core Work Values: Core work values are statements that articulate the attitudes and
values of the people who work in the Library.
Groundrules: Groundrules are based on the core work values and are meant to
express those values in terms of a set of behaviors or actions.
Core Work Value I
We are here to serve the public.
Groundrules:
1. Kinds of Service provided:
• We will provide the highest quality service possible.
• When we cannot fulfill the requests of Library patrons, we will
suggest alternatives.
2. Ways in Which Service is Provided:
• We will treat our customers as we would like to be treated.
• We will always provide prompt, friendly, courteous and professional
customer service.
• We will try to explain our services in the most positive manner
possible (i.e. emphasize what we can do for people, rather than
restrictions.)
• We will train staff to provide the best customer service.
• Customer service will take precedence over all other activities.
Core Work Value II
We are all part of one Library, and we work together towards our
common goals.
Groundrules:
1. Library-wide goals and priorities:
• Library-wide goals and priorities will be established and made clear
to all staff.
• Library-wide priorities take precedence over Service Area and work
unit1 priorities.
• Service Areas and work units1 will communicate with each other how their work fits in with the common goals and priorities.
• Services will be re-evaluated at least annually to ensure they are meeting our goals and priorities.
• Deployment of staff (i.e. changing staff assignments within the
context of their job titles) will be re-evaluated at least annually based
on priorities.
• Once a goal or priority is set, all staff will support and work towards it.
2. Commitment to the Whole Library:
• Loyalty to the whole Library is more important than loyalty to your Service Area or work unit.
• Principal Librarians will make decisions based first on what is good for the Library as a whole, and then on what is good for their Service
Area.
• Service Areas and work units will cooperate with each other to the
extent of sharing staff and resources when necessary.
• More staff will be involved in Library-wide committees in order to contribute to the whole of the Library.
1 Service Areas refer to the organizational units that are headed by Principal Librarians.
Work Units are organizational subdivisions of Service Areas.
3. Teamwork:
• Managers and staff will maintain a cooperative environment with the
Director of the Library as the head of the institution.
• Managers and staff will uphold team principles within their work units and committees, including an understanding that:
! Managers and supervisors need to find a balance between making decisions and delegating work and authority to others.
! Staff need to make suggestions for improvement in a reasonable and courteous manner.
! Managers and supervisors need to listen carefully to their staff's suggestions.
! Staff should have a part in decision making when appropriate.
! After receiving staff input, final decisions are the responsibility of the leadership and management of the Library.
• The Executive Group will work as a team with open and honest communication.
• Managers will communicate information to their staff in an accurate and timely manner.
• Managers will set an example to all staff, by working cooperatively together and putting the Library first.
• Staff with special expertise, knowledge, or experience will pass along what they know to other staff.
Core Work Value III
We are committed to working to the best of our abilities.
Groundrules:
1. Every person working in the Library will:
• Recognize that each person’s work is an important part of the
Library.
• Be thorough and accurate in their work.
• Be flexible and willing to pitch in and help where needed.
• Follow the rules and procedures of the Library.
2. Managers and Supervisors will:
• Be a model for their staff in terms of how to treat other people.
• Be clear and specific about their expectations of staff.
• Provide honest feedback to staff, both the positive and negative, so that people know how they have performed.
• Give constructive criticism that critiques the work not the person.
• Provide timely, accurate information to staff.
• Provide staff with the right training to do quality work.
• Take every opportunity to recognize staff for work that is well done --
! Insure that all of the people who have done the work get recognized.
! Recognize quality of work, not just quantity.
3.Staff will:
• Let supervisors know if there is anything that keeps them from doing quality work (e.g. supplies, equipment, training).
• Let supervisors know if there is anything that keeps them from doing
a particular assignment (e.g. work load problems, expertise, physical
limitations).
• Recognize that managers and supervisors are human too.
Core Work Value IV
We value and respect each other.
Groundrules:
1. Behavior of all Library Staff: We will treat each other with respect, courtesy and professionalism. We will:
• Take responsibility for our own actions.
• Treat our colleagues at all grade levels as we wish to be treated.
• Always act in an adult and appropriate manner towards each other.
• Value the work that everyone does in the Library.
2. Managers’ and Supervisors’ Responsibilities: Managers and supervisors have special responsibility to model the Library's core values.
Therefore, managers and supervisors will:
• Remember they have a great deal of authority, and therefore should use that authority in a fair, measured way.
• Bring any lapses in professional behavior directly to that staff person's attention.
• Respect confidentiality.
We value and respect each other
We are committed to working to the best of our abilities
We are all part of one Library, and we work together towards our common goals
We are here to serve the public
* Monroe County Public Library
Values
The library's values are the important principles and beliefs that guide staff as they seek to accomplish the library's vision.
Monroe County Public Library values:
Equitable access to information, ideas, and creative works
Intellectual freedom and diversity of opinion and cultures
Lifelong learning and the love of reading.
Responsiveness to community demands
Excellence in service
The library as a welcoming place for all
Effective and efficient delivery of library services
Responsible stewardship of public resources
Partnerships to advance the library's mission
Adopted by the Board of Trustees - February 20, 2003
Partnerships to advance the library's mission
Responsible stewardship of public resources
Effective and efficient delivery of library services
The library as a welcoming place for all
Excellence in service
Responsiveness to community demands
Lifelong learning and the love of reading
Intellectual freedom and diversity of opinion and cultures
Equitable access to information, ideas, and creative works
Mobile Public Library
Core Values
We will act with integrity, adhering to the basic values of honesty and fairness in serving our customers and our co-workers.
We will treat our customers and co-workers with dignity and respect. We believe people are important.
We will listen to our customers, tailoring and continuously improving our products and services to meet their needs.
We will encourage employee innovation and creativity. Team work and superior performance will be recognized.
We will protect each customer's right to privacy with respect to information sought and materials consulted or borrowed.
We will resist censorship of information or ideas.
We will consider it our duty to educate and inform our community of the roles and responsibilities of the library.
We will do our job right the first time, recognizing that individual effort is an integral part of overall effort. We pledge both timeliness and accuracy in serving our customers and our co-workers.
We will act in a professional manner, always mindful of the impression we make on our customers and co-workers.
We will act in a professional manner, always mindful of the impression we make on our customers and co-workers.
We will do our job right the first time, recognizing that individual effort is an integral part of overall effort. We pledge both timeliness and accuracy in serving our customers and our co-workers.
We will consider it our duty to educate and inform our community of the roles and responsibilities of the library.
We will resist censorship of information or ideas.
We will protect each customer's right to privacy with respect to information sought and materials consulted or borrowed.
We will encourage employee innovation and creativity. Team work and superior performance will be recognized.
We will listen to our customers, tailoring and continuously improving our products and services to meet their needs.
We will treat our customers and co-workers with dignity and respect. We believe people are important.
We will act with integrity, adhering to the basic values of honesty and fairness in serving our customers and our co-workers.
* Marathon County Public Library
Marathon County Public Library
Core Values and Behaviors
Adopted by the Library Board 5/19/2003
Service:
* Serves the customer first
* Serves with empathy, genuineness, eagerness, energy, and enthusiasm
* Listens for, seeks, and creates opportunities to serve with excellence and willingness to “go the extra mile”
* Manages oneself to maintain a consistently positive and helpful “service mindset”
* Finds new and creative ways to serve better
* Provides a “personalized touch”
* Willing to be playful and have fun
Respect:
* Accepts, values, and honors diversity and everyone’s worthiness
* Values and honors the work and contribution of the library and public service
* Shows acceptance and understanding by being open, courteous, and considerate
* Speaks about concerns with the appropriate person; does not engage in conversation that diminishes others
* Generous with recognition and acknowledgment
* Manner, grooming, and appearance reflect and communicate respect for and commitment to our work
* Relates as a willing and generous colleague and member of the community
Learning:
* Embraces lifelong learning, development, and continuous improvement
* Relates to everyone as a possible source for learning something
* Continually seeks and participates in self-assessment
* Actively seeks self improvement and development through feedback and coaching opportunities
* Eagerly shares one’s own learning and helps to develop the talents, knowledge, and skills of others
Ownership:
* Keeps promises, commitments, timelines, and deadlines
* Behaves in a trustworthy manner
* Displays initiative and is willing to be held accountable for behavior, quality, efficiency, and results
* Chooses to be a part of and constructive voice for the improvement of the team, division, organization, and community
* Participates actively and constructively in change efforts
* Supports leadership and management
* Adheres to existing policies, guidelines, procedures, and practices; and participates in efforts to improve them
* Communicates freely, openly, honestly, and accurately; seeks and gives information
* Listens for, seeks, gives, receives, and responds to feedback and opportunities to make things better
* Contributes helpful energy and creative ideas
* Uses resources in a thrifty, cost-effective, and creative manner to maximize their value.
Ownership
Learning
Respect
* King County Library System
KCLS Values
About King County Library System-- Our Values
At the heart of all services provided by the King County Library System are certain fundamental values. They are beliefs that unite us and goals that inspire us. Our firm belief that libraries make a difference in people's lives is complemented by the library system's mission to provide free, open and equal access to ideas and information for all members of the community.
The way these core values find expression evolves over time. But the values themselves remain constant. In times of change and challenge, and in pursuit of our mission, we affirm these values.
We value fair and equal access to information by ...
* providing access for all regardless of qualifications
* ensuring confidential use of the library and a right to privacy
* providing diversity in materials and programs that encourage discovery, enhance personal development, support educational and cultural programs, and contribute to recreational activities
We value outstanding public service and strive to...
* recognize our unique role and responsibilities to act in the public interest emphasize the importance of diversity among our customers and staff provide numerous gateways to information
* offer new technologies for learning opportunities
* respond to our customers with information, integrity, courtesy and urgency .encourage our staff members to be active in their communities
We value the involvement of our public, our customers by... .
* recognizing that it is for them that we provide service
* welcoming comments and responding with honesty and respect seeking opinions on policies and services encouraging links to communities through local library boards, Friends of the Library groups, volunteers, and coalitions
* working together to make a positive contribution to libraries and in society
We value the people who work with us and for us, and we...
* attract, develop, reward and retain an outstanding staff
* treat each other with respect, dignity, fairness and equality
* create an environment of teamwork, participation and creativity .support initiative, diversity and openness to new ideas .encourage imagination, vision and humor
* show respect for our colleagues and their commitment to the highest standards of quality and professionalism
* develop opportunities for attaining professional and personal goals celebrate our achievements
* ensure open and honest communication throughout the system
* recognize the contributions of all staff members, whether in direct service or behind the scenes.
We value the people who work with us and for us, and we
recognize the contributions of all staff members, whether in direct service or behind the scenes
ensure open and honest communication throughout the system
develop opportunities for attaining professional and personal goals celebrate our achievements
show respect for our colleagues and their commitment to the highest standards of quality and professionalism
create an environment of teamwork, participation and creativity .support initiative, diversity and openness to new ideas .encourage imagination, vision and humor
treat each other with respect, dignity, fairness and equality
attract, develop, reward and retain an outstanding staff
We value the involvement of our public, our customers by
working together to make a positive contribution to libraries and in society
welcoming comments and responding with honesty and respect seeking opinions on policies and services encouraging links to communities through local library boards, Friends of the Library groups, volunteers, and coalitions
Subtopic
recognizing that it is for them that we provide service
We value fair and equal access to information by
providing diversity in materials and programs that encourage discovery, enhance personal development, support educational and cultural programs, and contribute to recreational activities
ensuring confidential use of the library and a right to privacy
providing access for all regardless of qualifications
We value outstanding public service and strive to
respond to our customers with information, integrity, courtesy and urgency .encourage our staff members to be active in their communities
offer new technologies for learning opportunities
Harford County Public Library
CORE VALUES:
• We provide superior customer service.
• We respect all individuals.
• We believe in intellectual freedom.
• We believe in the importance of access to information for all.
• We operate with absolute integrity.
• We respect privacy and confidentiality.
• We encourage innovation.
• We support and expect personal and organizational growth.
• We believe in the value of partnerships.
• We commit to strengthening the community.
We commit to strengthening the community
We believe in the value of partnerships
We support and expect personal and organizational growth
We encourage innovation
We respect privacy and confidentiality
We operate with absolute integrity
We believe in the importance of access to information for all
We believe in intellectual freedom
We respect all individuals
We provide superior customer service
Farmington Community Library
Our Core Values
The library and information profession is enriched by the skills and knowledge of its individual members. Through their specialized training and experience, they contribute to the varied missions of their institutions and organizations. Over time, they have refined their services to meet the unique and ever changing needs of their communities. Despite the multiplicity of these skills and roles, librarians and information specialists hold the following values in common:
* Connection of people to ideas
* Assurance of free and open access to recorded knowledge, information, and creative works
* Commitment to literacy and learning
* Respect for the individuality and the diversity of all people
* Freedom for all people to form, to hold, and to express their own beliefs
* Preservation of the human record
* Excellence in professional service to our communities
* Formation of partnerships to advance these values
Excellence in professional service to our communities Formation of partnerships to advance these values
Freedom for all people to form, hold, and to express their own beliefs
Chicago Public Library, Neighborhood libraries
CPL Neighborhood Services Core Values
As a vital part of the Chicago Public Library, neighborhood libraries enlighten, inspire and delight people of all ages. Emphasizing individualized, customer-focused service, we:
* Encourage Chicagoans of all ages to love reading through collections, storytimes, Summer Reading Programs, book discussions, programs and exhibits by acting as a life enrichment center for Chicago’s many neighborhoods.
* Function as a primary provider of information services to community residents, using the library’s HOLDS and referral services when necessary.
* Provide collections of books and other materials in diverse formats that reflect the character as well as the ethnic background and language needs by assessing neighborhood demographics.
* Provide access to the Internet and the world of electronic information resources in all regional and branch libraries.
* Support the learning endeavors of students, teachers, families, and individuals by providing an environment conducive to learning, research and study.
* Develop and strengthen relationships with schools and other learning institutions to promote library collections and services.
* Foster community involvement and participation in the library by networking with community organizations and other groups.
* Respond to the special needs of those with disabilities, new immigrants, seniors and other groups.
* Provide libraries that are welcoming, accessible and fully equipped, which contribute to the civic, cultural and economic vitality of Chicago’s neighborhoods.
Anchorage Municipal Libraries
Core Values:
1. We will be active in bringing people together with books and other media that best fit their needs for information and inspiration. Our success shall be measured in book circulation, material turnover rates, virtual visits to our web site, and the number of registered library users as presented to the Municipality of Anchorage in our performance model.
2. We will be a community gathering place by creating lively activity centers. Our success shall be measured by the number of visits to our libraries as well as program attendance, as presented to the Municipality of Anchorage in our performance model.
3. We will be a progressive library system, embracing new ideas for service to the people of Anchorage. A successful library service cannot maintain its relevance to the people without anticipating and adapting to the changes of a constantly evolving society.
4. We will be a leader in library service for Anchorage and Alaska, achieving national recognition within our profession. In a global society, we are all interconnected in some way. Library service is locally developed, but it is supported by interlibrary cooperation as well as participation in statewide and national organizations. The institutions that coordinate and cooperate with the profession become leaders.
Anchorage is an international crossroad for commerce as well as a destination for national and international tourism. Popular travel guides direct visitors to the Z.J. Loussac Public Library. We will be judged against the finest libraries in the United States, Canada, and countries overseas. We intend to stand among the best.
We will be a leader in library service for Anchorage and Alaska, achieving national recognition within our profession
We will be a progressive library system, embracing new ideas for service to the people of Anchorage
We will be a community gathering place by creating lively activity centers
We will be active in bringing people together with books and other media that best fit their needs for information and inspiration
* The Library of Congress
VALUES
A. Service
Analyze our customers’ needs and make every effort to meet them. Continually strive for process improvement.
Strategy: Find out what our internal and external customers need and make every effort to meet their needs, including changing our procedures and processes when necessary.
B. Quality, Effectiveness, and Excellence
Put the highest quality into every aspect of our business activities.
Strategy: Invest in our people through training and development programs to ensure a competent workforce. Make every effort to manage our programs and do our jobs with the highest standard of excellence and integrity. Every staff member (individual employee, executive, manager, supervisor, and team leader) has the right to expect every other staff member will “give his or her best effort” to every task, all of the time.
C. Innovation
Look for new and creative methods to improve our services.
Strategy: Foster an environment that encourages and rewards creativity, risk-taking, experimentation (even if these efforts are not successful), and continuous learning.
D. Fairness
Treat staff and customers with fairness, respect, and tolerance.
Strategy: Do not tolerate discrimination in any form or at any level in the organization. Every staff member is confident of receiving fair treatment from the day he or she applies for a position at the Library through the day he or she leaves Library employment. Evenhandedly encourage and celebrate good work, provide developmental opportunities to learn new skills or improve performance, and refuse to
14
tolerate poor performance and/or disruptive behavior from our subordinates or our peers.
E. Participation
Encourage involvement of all stakeholders (e.g., management, staff, customers, and partners) in the processes of planning, implementing, evaluating, and improving programs and activities.
Strategy: Promote a collaborative environment that fosters an exchange of ideas. Managers at all levels in the organization involve both staff and stakeholders in substantive ways and both management and staff strive for buy-in and successful implementation of new ideas through listening, flexibility and keeping the interests of the Library and its mission in the forefront.
F. Communication
Communicate clearly, consistently, and openly in a timely manner.
Strategy: Share the right information, in the right format, with the right people at the right time.
Communication
Participation
Fairness
Innovation
Quality, Effectiveness, and Excellence
Core Values
Leadership
Strengthening our roles as information leaders in our organizations and in our communities, including shaping information policy.
Service
Responding to our clients' needs, adding qualitative and quantitative value to information services and products.
Innovation and Continuous Learning
Embracing innovative solutions for the enhancement of services and intellectual advancement within the profession.
Results and Accountability
Delivering measurable results in the information economy and our organizations. The Association and its members are expected to operate with the highest level of ethics and honesty.
Collaboration and Partnering
Providing opportunities to meet, communicate, collaborate, and partner within the information industry and the business community.
Collaboration and Partnering
Results and Accountability
Innovation and Continuous Learning
NELLCO Statement of Core Values
The New England Law Library Consortium, NELLCO, is a member-driven organization. NELLCO exists to meet the resource sharing needs of its members in accordance with the organization’s vision and mission statements. NELLCO, once a regional organization, now has members from across the United States. While our intent is to serve the membership, we are aware that often NELLCO’s actions may have implications beyond the group. In an effort to be thoughtful, careful and visionary about decision-making within NELLCO we felt it was important to set forth the core values of the organization.
1) LEADERSHIP – NELLCO strives to be on the leading edge of resource sharing and collaboration between and among law libraries.
2) COOPERATION – NELLCO recognizes the benefits that accrue to our institutions, our staff and our users - faculty, students, attorneys, judges and the public - as well as to the library profession and to the publishers of legal information when we share our resources, expertise, time and energy.
3)ADAPTABILITY - NELLCO intends to be a nimble and flexible organization, able to adapt to the evolving needs of members and the shifting landscape of technology.
4) DIVERSITY – NELLCO members include multi-type libraries with diverse missions, disparate resources and distinct regional needs. Decisions made on behalf of the organization should recognize, respect and support these differences to the extent possible.
5) EDUCATION – NELLCO values the robust exchange of information and ideas, both among and between our own constituents and with those outside of the consortium with whom we may conduct business.
Education
Adaptability
Cooperation
Leadership
MLA's Core Values
On behalf of the profession, MLA will:
* improve the knowledge and skills of health information professionals
* advocate new directions and roles for the profession that respond to needs in society
* advance health information research and evidence-based practice
* uphold and promote the Code of Ethics for Health Sciences Librarians
On behalf of society, MLA will:
* advance the role of health information professionals in providing the best health information to all who work in healthcare, health education and research
* promote the use of scientific evidence in making healthcare decisions
* improve the public's awareness and use of quality health information
* promote a sense of community and collaboration with similar organizations to ensure that the best health information is available to all
2004-2007
OUR CORE VALUES
CLA Members are committed to…
the belief that the Library, as an institution which collects, organizes and provides access to books and information, is essential to our democratic way of life, our economy, and our diverse culture.
open access to reading materials and informational resources for all people and to the privacy of their interactions in the library.
providing basic library services free of charge.
sharing resources among libraries of all types.
providing excellent service by anticipating the needs of the people they serve and by instructing them in the use of library resources and services.
knowing and providing the best library resources and technologies available to satisfy the informational, inspirational, educational, and recreational needs of their communities.
lifelong learning for themselves and the people they serve.
the value of books and reading for themselves and the people they serve.
maintaining strong communication, interpersonal, and leadership skills.
providing collegial support and mentoring, and are committed to helping each other improve their skills. Recruiting new members to the profession, especially from new populations within Connecticut, is a priority.
Adopted by CLA Executive Board 8/31/03
2003
Core Values
Adopted August 31, 2003
1. CLA Members believe that the Library, as an institution which collects, organizes and provides access to books and information, is essential to our democratic way of life, our economy, and our diverse culture.
2. CLA Members are committed to open access to reading materials and informational resources for all people and to the privacy of their actions in the library.
3. CLA Members are committed to providing basic library services free of charge.
4. CLA Members are committed to sharing resources among libraries of all types.
5. CLA Members are committed to providing excellent service by anticipating the needs of the people they serve and by instructing them in the use of library resources and services.
6. CLA Members are committed to knowing and providing the best library resources and technologies available to satisfy the informational, inspirational, educational, and recreational needs of their communities.
7. CLA members are committed to lifelong learning for themselves and the people they serve.
8. CLA members are committed to the value of books and reading for themselves and the people they serve.
9. CLA Members are committed to maintaining strong communication, interpersonal, and leadership skills.
10. CLA Members provide collegial support and mentoring, and are committed to helping each other improve their skills. Recruiting new members to the profession, especially from new populations within Connecticut, is a priority.
2000-2003
CORE VALUES
1. CLA Members believe that the Library, as an institution which collects, organizes and provides access to books and information, is essential to our democratic way of life, our economy, and our diverse culture.
2. CLA Members are committed to open access to reading materials and informational resources for all people.
3. CLA Members are committed to providing basic library services free of charge.
4. CLA Members are committed to sharing resources.
5. CLA Members are committed to providing excellent service by knowing the needs of their patrons and community.
6. CLA Members are committed to knowing the best technologies and library resources available to satisfy the informational, inspirational, educational, and recreational needs of their communities.
7. CLA Members are committed to maintaining strong communication, interpersonal, and leadership skills.
8. CLA Members provide collegial support and are committed to helping each other improve their skills.
ACRL (Association of College & Research Libraries)
Core Values:
1. ACRL has visionary leadership and is open to change, new ideas, and global perspectives.
2. ACRL is committed to service to members.
3. ACRL is committed to integrity and transparency.
4. ACRL is committed to diversity of people and ideas.
5. ACRL is committed to continuous learning.
6. ACRL is dedicated to the values of higher education, to intellectual freedom, and to upholding "The Library Bill of Rights."
ACRL is dedicated to the values of higher education, to intellectual freedom, and to upholding "The Library Bill of Rights."
ACRL is committed to continuous learning
ACRL is committed to diversity of people and ideas
ACRL is committed to integrity and transparency
ACRL is committed to service to members
ACRL has visionary leadership and is open to change, new ideas, and global perspectives
2004
Core Values of Librarianship
The foundation of modern librarianship rests on an essential set of core values that define, inform, and guide our professional practice. These values reflect the history and ongoing development of the profession and have been advanced, expanded, and refined by numerous policy statements of the American Library Association. Among these are:
* Access
* Confidentiality/Privacy
* Democracy
* Diversity
* Education and Lifelong Learning
* Intellectual Freedom
* Preservation
* The Public Good
* Professionalism
* Service
* Social Responsibility
It would be difficult, if not impossible, to express our values more eloquently than ALA already has in the Freedom to Read statement, the Library Bill of Rights, the ALA Mission Statement, Libraries: an American Value, and other documents. These policies have been carefully thought out, articulated, debated, and approved by the ALA Council. They are interpreted, revised or expanded when necessary. Over time, the values embodied in these policies have been embraced by the majority of librarians as the foundations of their practice.
Excerpts from ALA Policy
Following are some representative excerpts from ALA policy expressing the values listed above. These selections are direct quotes from the ALA Policy Manual. Please note that many of these statements express the interrelationship of these values.
A more extensive index of ALA policies compiled by CVTFII is available on the ALA Web site.
ACCESS
All information resources that are provided directly or indirectly by the library, regardless of technology, format, or methods of delivery, should be readily, equally, and equitably accessible to all library users. ALA Policy Manual 53.1.14 (Free Access to Information)
CONFIDENTIALITY/PRIVACY
Protecting user privacy and confidentiality is necessary for intellectual freedom and fundamental to the ethics and practice of librarianship. ALA Policy Manual 53.1.16 (Library Bill of Rights)
DEMOCRACY
A democracy presupposes an informed citizenry. The First Amendment mandates the right of all persons to free expression, and the corollary right to receive the constitutionally protected expression of others. The publicly supported library provides free and equal access to information for all people of the community the library serves. Interpretations of the Library Bill of Rights, Economic Barriers to Information Access
DIVERSITY
We value our nation's diversity and strive to reflect that diversity by providing a full spectrum of resources and services to the communities we serve. ALA Policy Manual 53.8 (Libraries: An American Value)
EDUCATION AND LIFELONG LEARNING
ALA promotes the creation, maintenance, and enhancement of a learning society, encouraging its members to work with educators, government officials, and organizations in coalitions to initiate and support comprehensive efforts to ensure that school, public, academic, and special libraries in every community cooperate to provide lifelong learning services to all. ALA Policy Manual 1.1 (Mission, Priority Areas, Goals)
INTELLECTUAL FREEDOM
We uphold the principles of intellectual freedom and resist all efforts to censor library resources. ALA Policy Manual, 54.16 (ALA Code of Ethics, Article II)
THE PUBLIC GOOD
ALA reaffirms the following fundamental values of libraries in the context of discussing outsourcing and privatization of library services. These values include that libraries are an essential public good and are fundamental institutions in democratic societies. 1998-99 CD#24.1, Motion #1
PRESERVATION
The Association supports the preservation of information published in all media and formats. The association affirms that the preservation of information resources is central to libraries and librarianship. ALA Policy Manual 52.2.1 (Preservation Policy)
PROFESSIONALISM
The American Library Association supports the provision of library services by professionally qualified personnel who have been educated in graduate programs within institutions of higher education. It is of vital importance that there be professional education available to meet the social needs and goals of library services. ALA Policy Manual 56.1 (Graduate Programs in Library Education)
SERVICE
We provide the highest level of service to all library users ...We strive for excellence in the profession by maintaining and enhancing our own knowledge and skills, by encouraging the professional development of co-workers, and by fostering the aspirations of potential members of the profession. ALA Policy Manual 54.16 (Statement of Professional Ethics)
SOCIAL RESPONSIBILITY
ALA recognizes its broad social responsibilities. The broad social responsibilities of the American Library Association are defined in terms of the contribution that librarianship can make in ameliorating or solving the critical problems of society; support for efforts to help inform and educate the people of the United States on these problems and to encourage them to examine the many views on and the facts regarding each problem; and the willingness of ALA to take a position on current critical issues with the relationship to libraries and library service set forth in the position statement. ALA Policy Manual, 1.1 (Mission, Priority Areas, Goals)
Adopted June 29, 2004, by the ALA Council.
Social Responsibility
Service
Professionalism
The Public Good
Preservation
Intellectual Freedom
Education and Lifelong Learning
Diversity
Democracy
Confidentiality/ Privacy
Access
2000（5th Draft）
These values encompass many principles and beliefs that may have special meanings or require a different emphasis in each of the varied professional associations representing librarians and information professionals. The following is one interpretation, which may be adopted or revised by these organizations, based on their individual goals and priorities:
Connection of people to ideas. We guide the seeker in defining and refining the search; we foster intellectual inquiry; we nurture communication in all forms and formats.
Assurance of free and open access to recorded knowledge, information, and creative works. We recognize access to ideas across time and across cultures is fundamental to society and to civilization.
Commitment to literacy and learning. We aid people to become independent lifelong learners by selecting and offering materials that support the differing needs of all learners, and that entertain and delight the human spirit.
Respect for the individuality and the diversity of all people. We honor each request without bias, and we meet it with the fullness of tools at our command. We respect the individual's need for privacy, confidentiality, and the right of access to library and information services and resources regardless of race, creed, national origin, age, ability, gender, or sexual orientation.
Freedom for all people to form, hold, and to express their own beliefs. All people have the right to seek, to know, and to find.
Preservation of the human record. The cultural memory of humankind and its many families, its stories, its expertise, its history, and its evolved wisdom must be preserved so it may illuminate the present and make the future possible.
Excellence in professional service to our communities. Our commitment requires integrity, competence, personal growth, effective stewardship, and service to our discipline as well as to our public.
Formation of partnerships to advance these values. We believe in the interdependence of libraries and librarians and advocate collaboration in all areas and between all types of library, knowing that collections and services evolve successfully through such collaboration.
Formation of partnerships to advance these values
Excellence in professional service to our communities
Respect for the individuality and the diversity of all people
Commitment to literacy and learning
Assurance of free and open access to recorded knowledge, information, and creative works
Connection of people to ideas
1999
Dear Colleagues:
Draft
Librarianship: Core Values
The following statement was drafted by the American Library Association's Core Values Task Force to meet the need for identification of the universal principles that guide all types of librarians and information professionals. The Task Force was formed based on recommendations of the Congress on Professional Education. Recognizing that these values encompass many principles and beliefs, the Task Force added an explication of the content, but it invites divisions, affiliates, chapters and other library-related units to develop their own interpretations drawn from their unique perspectives.
The connection of people to ideas
Unfettered access to ideas
Learning in all of its contexts
Freedom for all people to form, to hold, and to express their own beliefs
Respect for the individual person
Preservation of the human record
Interdependence among information professionals and agencies
Professionalism in service to these values
Explication
The Library Bill of Rights describes our obligations to those we serve. The Library Code of Ethics describes our obligations to ourselves and to our profession. Libraries: An American Value describes our commitment to the community. Arising from these and from our own professional lives are shared core values - timeless, universal, and inclusive. We hold these
values as the foundation of librarianship:
The connection of people to ideas. All others flow from that. We guide the seeker in defining and refining the search; we foster intellectual inquiry; we nurture communication in its myriad forms and formats.
Unfettered access to ideas. We recognize access to ideas across time and across cultures as fundamental to society and to civilization.
Learning in all its contexts. We select and make accessible materials that support the scholar, allow democracy to flourish, nourish creativity, permit people to learn in and outside of formal education throughout their lives, and encourage the pursuit of joy.
Freedom for all people to form, to hold, and to express their own beliefs. Each person has the right to seek, to know, and to find within the context of their own lives.
Respect for the individual person. We honor each request without bias and we meet it with the fullness of tools at our command. We respect the individual's need for privacy and for confidentiality in their search or their study.
Preservation of the human record. The cultural memory of humankind and its many families, its stories, its expertise, its history, and its wisdom must be preserved from the past so it illuminates the present and makes the future possible.
Interdependence among information professionals and agencies. Librarianship is collaborative by nature, and collections and services evolve through that collaboration.
Professionalism in service to these values. Our commitment requires
integrity, competence, effective stewardship, and service to our discipline
as well as to our public.
To provide further background on this draft, the Core Values Task Force has created a website that contains an FAQ, a list of the members of the task force (with e-mail addresses, and a summary of their affiliations and experience), source documents, organizations to be contacted for input, information on a hearing scheduled for the ALA Midwinter Conference, and how to forward your comments, questions, or suggestions to the members of the Task Force. The URL is: http://www.wwa.com/~dsager/core.htm
This will be relocated to the ALA's website after the turn of the year.
The Task Force looks forward to your comments and suggestions.
Posted by GraceAnne A. DeCandido
member, ALA Core Values Task Force
ALA Councilor at Large
GraceAnne A. DeCandido
Blue Roses Editorial and Web Consulting
350 E. 236th St.
Bronx, NY 10470-2104
voice: 718/994-7794 * fax: 718/994-9851
E-mail ladyhawk at well.com
http://www.well.com/user/ladyhawk/gadhome.html
"The use of language is all we have to pit against death and silence."
--Joyce Carol Oates
Professionalism in service to these values
Interdependence among information professionals and agencies
Preservation of the human record
Respect for the individual person
Freedom for all people to form, to hold, and to express their own beliefs
Learning in all of its contexts
Unfettered access to ideas
The connection of people to ideas
Core Values
In pursuing these aims IFLA embraces the following core values:
1. the endorsement of the principles of freedom of access to information. ideas and works of imagination and freedom of expression embodied in Article 19 of the Universal Declaration of Human Rights
2. the belief that people, communities and organizations need universal and equitable access to information, ideas and works of imagination for their social, educational, cultural, democratic and economic well-being
3. the conviction that delivery of high quality library and information services helps guarantee that access
4. the commitment to enable all Members of the Federation to engage in, and benefit from, its activities without regard to citizenship, disability, ethnic origin, gender, geographical location, language, political philosophy, race or religion.
为实现上述目标，IFLA 定位了下列核心价值：
1. 认可信息、思想、作品获取自由的原则，以及《人权宣言》第19 条关
于言论自由的规定。
http://www.ifla.org/V/cdoc/IFLA-StrategicPlan.htm
2. 人类、社团、组织出于社会、教育、文化、民主、经济等方面的目的和
需求需要广泛和公平地获取信息、思想和作品的信仰。
3. 确信传递高质量的图书馆和信息服务能有助于信息的获取。
4. 承担确保所有的成员参加IFLA 的活动并从中受益，而无需考虑其职责
权力、是否残疾、种族、性别、地域、语言、政治观点、民族或宗教信
仰的义务。
The commitment to enable all Members of the Federation to engage in, and benefit from, its activities without regard to citizenship, disability, ethnic origin, gender, geographical location, language, political philosophy, race or religion.
The conviction that delivery of high quality library and information services helps guarantee that access
The belief that people, communities and organizations need universal and equitable access to information, ideas and works of imagination for their social, educational, cultural, democratic and economic well-being.
The endorsement of the principles of freedom of access to information, ideas and works of imagination and freedom of expression embodied in Article 19 of the Universal Declaration of Human Rights.
