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Empathy map example - Tommy

luonut Mindomo Team

Holistic Development

luonut Kelli Allen

Verbal communication

luonut Stephen Weaver

Corporate Communications Framework

luonut Rebecca Ward

Outlining Skills

how

Deductive reasoning vs Inductive reasoning

Sequential/choronological

what

Pleading drafts

Opinions to clients

Case briefs

Legal assignments

why

Keep you motivated and on track all steo of the way

Interconnectivity between the relevant facts + elements of law

Legal skills

Others

General Transferable skills

Intellectual skills

Numeracy

Information technology

Autonomy and personal skills

Teamwork

Problem solving

Communication

Argumentation skills

Legal Argumentation

Acceptable conclusion

to context of the case at hand

Apply the relevant law

Listening skills

How

Do not offer advice unless asked for it

Let the person use thir own terminologies

Listen more than you speak

Look for expressions / emotions

Reflect on the context of that person

Res ipsa loquitor

Look for facts

Seperate the relevant facts from mere opinion

Analyse based on facts + elements of law

Be attentive

why?

Deal with other parties

Court appearance

Consultation

main objectivity = receptive of new ideas

Good listener = commitment + interest

Communications & People skills

Non- Verbal

eg : returning calls/messages promptly, punctuality, quality of work

tone of voice

Eye Contact

Facial, Body Language

Unwritten, unspoken

Verbal

Sign language

Written

sound

Litigation and advocacy skills

Post-Trial

Not statisfied? appeal/ review

Statisfied? file the court order

Trial

5. Re-exam

4. cross-exam

3. Exam-in-chief

2.Triable? proceed to trial

1.Case management

Pre-trial

4, In the loop with the court

3. Communicate with client

2. Do research (legal and facts)

1. preparation

Writing skills

Advice to clients/ other parties

Communication/ covering letters

Drafting court documents

Legal opinion writing

Represents the firm/company/department

Shows the professionalism

Interviewing skills

After the interview

Link with opinion writing + argumentation skills

Research on the applicable laws + verify to confirm

Record all the details, make sure to keep proper records

Preparing for the interview

Consider potential questions/remarks by opposing lawyer

Bear in mind the applicable laws + elements of law

identify the relevant facts - ask open ended questions, snowball effect

know what information is required

Why?

Communnication with other parties (opponent, police, witnesses)

Get full facts of the case, identify the issues, advise accordingly

Lawyer-client relationship

Reading skills

Official report

Land search, Company search, OA search, etc.

Online content

TLDs = gov,edu,.com,biz

Journal Article

Cited by others?

Facts Or Opinion?

Author(s) is authoritative?

Title + Year

Court Case

Ratio Decidendi + Obiter Dicta

Summary of facts + judgment

Court level + judge(s)' name

Law Report

Year

Case name

Latin Terms/ Legal Maxims

Understand the contexts

Mesmorising/Familiarising

Act of Parliament

Illustrations

Sections/Sub-sections

Definitions

Preamble

Long/Short title

Why

interpret and understand

inter-relations

identify the relevant facts