TQM

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Chap. 1 Governing American Early Care and Education:...

luonut Theresa Gough

Production process mapping questionnaire

luonut Vladimir Simek

Gucci

luonut Chau Nguyen

PRINCE2

luonut Robin Leysen

TQM

Japanese model of TQM

Miryokuteki

Kansei

Atarimae Hinshitsu

Kaizen

“Six Sigma”

Focuses on quality

Improvemnt of manufacuring process

“Lean manufacturing”

Long-term relationship

Flexibility

Continuous improvement

Quality of work

Pull procesing

“Quality assurance”

Redesign of the production procrss

Declining of causes of failures

Origin of TQM

Teaching of how to develop design/quality/testing/sales

Created in the USA in order to improve production