4 Golden Threads - NE 08 Dec 2021

Plus de détails

Main Dashboard

par Steve Terry

CRM order processing For DBU Order

par Nik Pais

Comparison of Marx and Weber Class

par Nomathemba nonkululeko Nonkululeko

ASP pages using Agent State

par Will Jacobs

4 Golden Threads - NE 08 Dev 2021

Self Initiated Events

B. Mobile

Signal

New bug cloned from parent item https://disp.visualstudio.com/RD/_workitems/edit/1421

Send Mobile Signal into CAD

Convert signal to active incident in Nimbus

Close Incident

Self - Dispatch

A. MDC

Desktop MDC

Desktop MDC gets tested on the QA and UAT environments

Create Traffic Stop

Add notes

Incident Creation

Manual Event

A. Nimbus - Create New order Manual into New Order Page

Response Plan

Assign & Dispatch vehicles from a response plan

Create a new response plan

Generate an existing response plan

Signal Event

B. Radius V3 + 4

On-Star

Rave

TXT2911

Marcy to test

CPE Event / Signal is sent into Radius

Send updated Lat - longs to existing event

A. Nimbus - Signal Conversion into Active Order Page

Create incident using address search or map pin drop

Incident Created

Send RapidVideo

https://rapiddeployptyltd.sharepoint.com/:i:/s/QATEAM/Eakjr9EWbrxBmQGwQPxPRh4B4_s3Mm-daGHsKQs120L-Ug?e=Nnvtux

CPE Event

B. Call Taker Map Manual Incident Creation

Manual Search incident location

Incident Auto Clone

Run ProQA

Incident Created and Handed Over to the Dispatcher

Dispatcher Assign MDC Responder

Adds Critical Alert

MDC

Add Case

Add Notes

Create Self Attach

Status Update

A. CPE event to Call Taker Form

Call Taker Form

Dispatcher

Notes added

Search Unit (Responder)

Send RapidLocate

Confirm Address update

Incident Map

Incident Grid

Incident Handed Over to the dispatcher

Assign Responder

Responder

Mobile

Forms

Update form fields

Upload images

Notes

Update Status

Confirm ETA

Confirms Call Location

Call is worked and updated

Dispatcher is updated

4. Dispatcher

Clear and Close

Recall Vehicle

Closed call report

Close Call