Catégories : Tous - conformidad - eficiencia - auditoría - eficacia

par karen dayana ramirez gonzalez Il y a 3 années

188

AUDITORIA DE CALIDAD

La auditoría de calidad es esencial para obtener la certificación ISO 9001, evaluando la eficacia del Sistema de Gestión de la Calidad (SGC) comparando los procedimientos documentados con las normas establecidas.

AUDITORIA DE CALIDAD

AUDITORIA DE CALIDAD

Type in the name of the multiple-perspectives text.

Example: Bridge to Terabithia by Katherine Paterson

Hoy en día es un requisito obligatorio para obtener la certificación ISO 9001

Identify an important issue from the text that is being presented from different angles. Type it in.

Example: Jesse's drawing talent.

Auditoria de cumplimiento
Evalúa la efectividad del SGC

Compara los procedimientos con las actividades que se realizan

Audotiria de concordancia

Decide on the fourth point of view

Type in the name of the last character whose perspective on the issue you are going to present.

Example: Leslie Burke, Jesse's new next-door neighbor, and best friend.

Evalúa la eficiencia de la implantación del SGC

Point of view

Type in a relevant quote that highlights the character's point of view. Try to follow a citation format: author's name, chapter, and page.

Example: I can't get the poetry of the trees,' he said. She nodded. Don't worry,' she said. You will someday. He believed her.' (Paterson, 4. 24)

Compara los procedimientos generales con la Norma ISO

How is the viewpoint introduced in the story?

Choose an answer:

First person point of view - using the personal pronouns 'I' or 'we'Second person point of view - using the personal pronoun 'you'Third person point of view - using the third-person pronouns 'he', 'she' and 'they'Omniscient point of view - an all-seeing observer tells the story
Auditoria de conformidad

Whose character does the third point of view belong to?

Type in his/her name.

Example: Mr. Aarons, Jesse's father.

Evalúa la eficacia del SGC

What does the character think, say or do that suggests their perspective on the issue?

Type in a quote and try to maintain the citation format.

Example: 'He would like to show his drawings to his dad, but he didn't dare. (...) He'd thought his dad would be pleased. He wasn't. What are they teaching in that damn school? he had asked.' (Paterson, 2.8)

Compara el manual de calidad con la Norma ISO

What kind of narration introduces the viewpoint?

Choose an answer:

First person point of view - using the personal pronouns 'I' or 'we'Second person point of view - using the personal pronoun 'you'Third person point of view - using the third-person pronouns 'he', 'she' and 'they'Omniscient point of view - an all-seeing observer tells the story
Tipos de auditoria
Auditoria interna: las realiza la propia empresa para fines internos

Auditoria externa: se lleva a cabo por partes que tienen un interés en la organización, tales como clientes

Auditoria externa : se realiza por organizaciones independientes externas. estas proporcionan certificación o registro

Auditoria combinada: cuando se auditan sistemas de gestión ambiental y de calidad

Auditoria conjunta: cuando 2 o mas organizaciones auditoras cooperan para auditar a un único auditado

Efectividad en auditorias
Eficacia:hacer las cosas correctas

Eficiencia:hacer las cosas correctamente(con el menor uso en recursos)

Efectividad: eficacia + eficiencia

¿Existen procedimientos?

Decide on the second point of view

Name the character (it can either be the main character or one of the supporting characters) whose point of view you are presenting.

Example:
Miss Edmunds, Jesse's music teacher.

¿Se trabaja de acuerdo a esos procesos?

Type in a quote that points out the character's position about the issue.

Try to follow a citation format: author's name, chapter, and page.

Example: 'She said he was unusually talented, and she hoped he wouldn't let anything discourage him.' (Paterson, 2. 8)

¿Las actividades ayudan a cumplir con los objetivos?

How is the viewpoint introduced in the story?

Choose an answer:

First person point of viewSecond person point of viewThird person point of viewOmniscient point of view
Una auditoria de calidad permite evaluar el grado de cumplimiento de los requisitos definidos en el manual de calidad, en el manual de procedimientos y en la norma
Es una herramienta que determina la eficacia de las acciones establecidas para alcanzar los objetivos
Norma ISO 9000:2015

Decide on the first point of view you are going to present.

Type in the name of the character (it can either be the main character or one of the supporting characters) whose point of view belongs to.

Example: Jesse Oliver Aarons, Jr., the main character of the novel, a fifth-grader living in a rural Southern area.

Proceso sistemático, independiente y documentado para obtener evidencias de la auditoria y evaluarla de manera objetiva

Type in a relevant quote that highlights the character's point of view towards
Hoy en día es un requisito obligatorio para obtener la certificación ISO 9001.

Try following a citation format: author's name, chapter, and page.

Example: 'Jesse drew the way some people drank whiskey. (...) Lord, he loved to draw. (...) When he was in first grade, he told his father that he wanted to be an artist when he grew up.' (Paterson, 2. 7)