Phone Calls

Plus de détails

eLearning - Online

par Jan Oliver

Problem - Decision Flow chart

par Kenneth Nguyen

UMBRELLA

par Rodie Corinna

mappa concettuale HAVE TO e MUST

par Curzietti Anna

Phone Calls

Useful Phrases

I'll give her the message

How may I help you?

May I have your name, please?

Thanks for help! Bye!

Please ask Mary to call me back.

I'm calling about....

Is Mary there, please?

Help and Clarificarion

‘Would you mind spelling that for me please?‘

'Could you speak a little more slowly, please?'

'Could you repeat that, please?'

Modal Verbs

Would

May

Could

CAN

Phrasal verbs

speak up

call back

get through

ring on

pick up

ring up

Greetings

Good evening

Good afternoon

Good morning

Hello